We enjoyed the stay and the service was very good! The staff serving us dinner was friendly and helpful. Open bath onsen was amazing. Highly recommended if you want a healing trip in Hakone. And adorable free drinking bar and cute public lounge.
Lai Shan
於 2023 年 10 月住了 1 晚
10/10 優異
MINGKAI
2023年8月28日
MINGKAI
於 2023 年 8 月住了 1 晚
10/10 優異
Namdy
2023年3月12日
Namdy
於 2023 年 3 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2022年12月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect onsen ryokan experience
The service is absolutely fantastic. The staff members are warm and welcoming. Was leaving the place in the rain and the staff helped us to get umbrella. The food is perfect, showing Hakone’a local flavours and Japanese cuisine culture. Overall, this onsen ryokan experience is the most memorable in my trip :) a big thank you to the staff and the whole ryoken :)
真實旅客
於 2022 年 11 月住了 1 晚
8/10 不錯
真實旅客
2019年8月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 8 月住了 1 晚
10/10 優異
Alexa
伴侶同遊
2024年4月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fantastique ryokan au personnel d’un très grand professionnalisme. Les repas sont excellents (et très copieux) ; ils permettent de découvrir la cuisine kaiseki. Onsen privatifs à disposition (sur réservation) extrêmement agréables. En bref, nous avons passé un merveilleux séjour.
Alexa
於 2024 年 4 月住了 2 晚
10/10 優異
Sara
2024年4月18日
讚好:整潔度、職員與服務和住宿狀況
I would love to rate Matsuzakaya Honten more than 5 stars, 10000 stars for our time here. It was the highlight of our trip. One of the most magical days I have ever seen when we arrived in the pouring rain. It is tucked away in the mountains, peaceful, relaxing, and beautiful. The staff are wonderful and I loved making friends with Suzuki and our server. They are all kind people who make you feel welcome! The baths are all beautiful and the food exquisite. An easy bus ride down to Lake Ashi for some wonderful sight seeing of Mount Fuji. I hopefully will return one day to matsuzakaya honten!