Great place to stay
Absence of vegetarian options at breakfast and dinner made it a place I would never choose again
chandrasekar
於 2025 年 5 月住了 1 晚
10/10 優異
真實旅客
家人同遊
2025 年 4 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent retreat
We stayed one night while visiting Hakone and wish we had extended our stay. This is an amazing property with an amazing staff. It was a peaceful and relaxing break after enjoying Tokyo. I would definitely come back for a couple more days.
真實旅客
於 2025 年 4 月住了 1 晚
6/10 一般
Pariya
家人同遊
2025 年 4 月 1 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Pariya
於 2025 年 3 月住了 1 晚
10/10 優異
Tyler
2025 年 3 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Top 10 Travel Experience!
An amazing experience!10/10 we would recommend to anyone traveling to Japan. Nuru-san was wonderful, very attentive, kind, helpful, and taught us so much about Japanese cuture and the food during the exquisite dining experience. Chef Akitoshi Hamanaka-sama is a talented artist and very detailed and passionate about his work. He was also considerate to accommodate a vegetarian diet with a variety of food showcasing Japan’s varied cuisine, and prepared the most memorable wagyu. Thank you to the staff for their hospitality!
Tyler
於 2025 年 3 月住了 2 晚
8/10 不錯
Dominic
多人同遊
2025 年 3 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful and relaxing room with private Onsen
An really amazing and comfortable room with a private onsen. Very relaxing and beautiful. The check in process was a bit confusing and it was hard to communicate with the staff about the local area and getting around so it made departure a bit complicated. Highly recommend if you want to just relax and stay onsite. The meals were plentiful and delicious.
Dominic
於 2025 年 3 月住了 1 晚
10/10 優異
Mohamed
2025 年 3 月 10 日
Mohamed
於 2025 年 3 月住了 2 晚
10/10 優異
LaDonna
家人同遊
2025 年 2 月 27 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a special place with excellent service. The private onsen was wonderful! The room/cabin was so comfortable, clean, spacious, well stocked, excellent products, safe, and private. The first dinner menu was one of the best Kaiseki experiences. The chef is talented! The second menu was good- but a step away from the first. My only recommendation would be to include non-alcoholic beverages with the included meals. These were available at an additional cost which is not consistent with the luxury and exclusivity of this property. Would highly recommend this property for anyone wanting a few days of quiet luxury, an onsen experience and peaceful beautiful outdoor surroundings.
LaDonna
於 2025 年 2 月住了 2 晚
10/10 優異
Motonori
2025 年 2 月 24 日
Motonori
於 2025 年 2 月住了 1 晚
10/10 優異
Sergio
2025 年 2 月 22 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente atención
Atención que brindan a cada huésped te hacen sentir especial
Cena y desayuno de 100
Sergio
於 2025 年 2 月住了 2 晚
10/10 優異
Jay
2025 年 2 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Jay
於 2025 年 2 月住了 2 晚
10/10 優異
??
2025 年 2 月 3 日
??
於 2025 年 1 月住了 1 晚
10/10 優異
lorenzo
2024 年 12 月 31 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
lorenzo
於 2024 年 12 月住了 1 晚
10/10 優異
Vincent
2024 年 12 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vincent
於 2024 年 12 月住了 3 晚
10/10 優異
晶敏
2024 年 12 月 8 日
讚好:整潔度、職員與服務和住宿狀況
晶敏
於 2024 年 12 月住了 1 晚
10/10 優異
Michael
2024 年 11 月 10 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent and unique property
Amazing property. Peaceful and quiet, away from the hustle and bustle of downtown Hakone. Felt like we were the only ones for miles. 1st class service by the staff.
Michael
於 2024 年 11 月住了 2 晚
4/10 欠佳
Kevin
伴侶同遊
2024 年 11 月 3 日
讚好:職員與服務
不滿:整潔度
I would skip this retreat if you are looking for a nice Onsen. Our cabin was not properly cleaned, where we saw visible dust, cobwebs, and a giant spider! The view from our cabin was not like the gorgeous pictures on their listing. We were quite disappointed overall, especially with what we paid.
Kevin
於 2024 年 11 月住了 1 晚
10/10 優異
Andrew
伴侶同遊
2024 年 10 月 13 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We stayed in a ryokan with a private onsen with kaiseki meal package and had a great time.
Staff was attentive and helped transport you around the facility via golf cart at request - this helped immensely with luggage transportation up and down the hillside that the property sits on.
The kaiseki meals were well prepared and the staff spoke some English.
Andrew
於 2024 年 10 月住了 2 晚
10/10 優異
Mellani
2024 年 10 月 11 日
Mellani
於 2024 年 10 月住了 2 晚
10/10 優異
Elizabeth
伴侶同遊
2024 年 10 月 9 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hakone Retreat is a gorgeous getaway with a wonderful staff that is always available to assist you. We stayed in one of the private onsen villas, room 3, and it was absolutely everything we could dream of. The hours of operation for the entire property take a little getting used to (the cafe, the lounge and woodside restaurant) but we figured it our and had a fantastic, relaxing time.