湖泊

关于芬卡圣胡安岛酒店的点评

3 out of 5
芬卡圣胡安岛酒店
2.3 km. to East, Altagracia

点评

9.2

非常棒

10 分 - 超赞。112 条好评,共有 162 条点评" "
8 分 - 还可以。29 条好评,共有 162 条点评" "
6 分 - 一般。15 条好评,共有 162 条点评" "
4 分 - 很差。4 条好评,共有 162 条点评" "
2 分 - 糟糕。2 条好评,共有 162 条点评" "

9.2/10

清洁度

9.4/10

员工和服务

9.2/10

服务设施

9.2/10

住宿条件和设施

9.6/10

环保

点评

8/10 还可以

oscar

满意:清洁度、员工和服务、服务设施、住宿条件和设施
No comentarios
2024 年 5 月入住 2 晚

10/10 超赞

Reymun

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 5 月入住 2 晚
The hotel administration at San Juan Ometepe 于 2024年05月8日 的回复
Hi Reymun. Thank you for sharing your positive experience with us. Come back and visit us soon!

6/10 一般

Jennifer

满意:员工和服务,清洁度
This is a general thing we have noticed on Ometepe as we stayed at 3 different hotels and this also includes this property - hotel room very basic but serves its purpose. In this particular hotel, there was some sort of creature leaving poop in the room which grossed us out. Perhaps because it’s the dry season and very hot, bugs swarming everywhere moreso at this property than the other 2 we stayed at on the island. Staff were excellent and very accommodating. Food and juices etc very good as well. Overall was disappointed in the room as we like nicer lodging opportunities while on vacation, but seems to be more of basic options on the island.
2024 年 5 月入住 2 晚
Hotel Administration at San Juan Ometepe 于 2024年05月8日 的回复
Dear Jennifer,We are sorry you had a less than perfect experience during your stay with us. All of our rooms have the same basic comforts, including hot water in the private bathrooms, window screens, fans, and air conditioning units. We offer a wide range of luxurious accommodations to suit any guest’s preferred price point. Additionally, the size and placement of the rooms vary within the hotel and whether they are a room, a suite, or a lakefront cabin. We are blessed to be considered one of the best hotels on the island. Located on the edge of a plantain farm, we offer a farm to market approach in our full service restaurant combined with creature comforts that are not easy to obtain in Ometepe. May is typically a transitional period between summer and winter, resulting in a hot and humid climate ripe for insect proliferation. These small insects help make up the jungle ecosystem of the island and provide sustenance for our beautiful birds and fish. Geckos are also abundant since they eat the chayules (midges or gnats). These little critters often leave small droppings in the rooms, which our staff dutifully clean every day. This fertile island is a tropical paradise for all living beings, and humans are only one small part of it. We at Hotel San Juan Ometepe try to strike an equitable balance between creature comforts and harmony with nature.

10/10 超赞

Jean Francois

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
The Staff at Hotel San Juan Ometepe 于 2024年05月2日 的回复
Thank you Jean for sharing your positive experience with us. We look forward to hosting you again soon!

10/10 超赞

Robert

与配偶出行
满意:清洁度、员工和服务、服务设施
A nice quiet getaway.
2024 年 4 月入住 1 晚
The staff at Hotel San Juan Ometepe 于 2024年04月18日 的回复
Thank you Robert for sharing your positive experience with us. We do try to provide our guests with comfortable and peaceful experience. Think of us as your little oasis in the middle of a tropical jungle. Come and visit us again!

10/10 超赞

Silvia Verónica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Este lugar nos encantó, de seguro volveremos, es un lugar para descansar y relajarse. Mi única recomendación es que pongan puertas en los baños de las habitaciones dobles, es bastante incómodo hacer de estos.
2024 年 3 月入住 2 晚
La administración de Hotel San Juan Ometepe 于 2024年04月1日 的回复
Estimada Sílvia Verónica, muchas gracias por sus amables comentarios. Nos encanta cuando nuestros clientes disfrutan lo que estamos tratando de ofrecerles. Una experiencia relajante y descansada en un ambiente natural. Nuestro rincón de Ometepe es un pequeño oasis en medio de lanaturaleza exuberante. La cabaña donde ustedes se quedaron es única en su diseño circular donde la división entre el baño y la habitación son las cortinas de cuentas. Todas nuestras demás habitaciones tienen puertas sólidas. Te sugerimos que en tu próxima visita pruebes otra habitación pues tenemos varias opciones para complacer las necesidades y gustos diversos de nuestros clientes.

10/10 超赞

Alfredo,Las Vegas

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The setting in front of the lake is perfect. Staff is really friendly. Breakfast was amazing.
2024 年 3 月入住 1 晚
The staff at Hotel San Juan Ometepe 于 2024年04月1日 的回复
Thank you Alfredo for your sharing your experience with us and for your positive comments. Please come and visit us again soon.

10/10 超赞

Marta

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
We love Finca San Juan! The facility is gorgeous. we found it very clean, calming, friendly, and serene. The staff were wonderful and conscious to our needs. Thanks to all the staff and especially thanks to Carlos, Diego, and Juan Jose that made our stay a memorable one.
2024 年 1 月入住 7 晚
The administration at Hotel San Juan Ometepe 于 2024年03月25日 的回复
Thank you Marta for sharing your positive experience with us. It’s wonderful to know our guests enjoyed their stay and it makes the hard work of our staff well worth it. Do come and visit us again.

10/10 超赞

Roberto

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall the place is beautiful. We stayed in the cabins facing the lake, it felt like we were in front of the ocean. The view, breeze and wave sounds were simply amazing. You see a lot of wildlife, monkeys and all kinds of birds mainly. The staff was great, specifically at the restaurant. Would definitely love to stay there once again.
2024 年 2 月入住 2 晚
The administration at Hotel San Juan Ometepe 于 2024年03月19日 的回复
Roberto, we are thrilled you enjoyed your stay with us and appreciate our little oasis in the middle of our tropical jungle. It would be an honor to serve you again. Please come and visit soon.

10/10 超赞

Irvin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
The administration at Hotel San Juan Ometepe 于 2024年03月19日 的回复
Thank you Irvin for sharing your positive experience with us. Please come and visit again.

10/10 超赞

Steven

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
The administration at Hotel San Juan Ometepe 于 2024年03月19日 的回复
Thank you Steve for sharing your positive experience with us. Please come again soon.

10/10 超赞

Ricardo Alberto

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Me encantó el lugar. Volveremos de nuevo !!!
2024 年 2 月入住 1 晚
La administración de Hotel San Juan Ometepe 于 2024年03月19日 的回复
Estimado Ricardo, muchas gracias por compartir su grata experiencia con nosotros. Los esperamos cuando quieran!

10/10 超赞

Debby

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Unique location, most amazing staff, you need to rent wheels though since its kinda remote
2024 年 2 月入住 3 晚
The administration at Hotel San Juan Ometepe 于 2024年03月19日 的回复
Thank you Debby for sharing your positive experience with us. Our unique setting next to lake Nicaragüa and in the middle of our working plantain plantation provides our guests with peaceful natural setting. There is taxis and tour guides only a phone call away. You can also reach nearby areas by walking along the beach.

10/10 超赞

Anthony

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was paradise! Wonderful resort ; very clean and well located in the middle of the island. Set on a beautiful volcanic beach and with a wonderful restaurant, which had reasonable prices. The staff were friendly and can't wait to return!
2024 年 1 月入住 2 晚
The administration ar Hotel San Juan Ometepe 于 2024年03月19日 的回复
Thank you Anthony for sharing your positive experience with us. We are very happy and grateful you enjoyed yourself. Come again and visit us soon!

10/10 超赞

Pat

2024 年 1 月入住 2 晚
The administration at Hotel San Juan Ometepe 于 2024年03月19日 的回复
Thank you Pat for sharing your positive experience with us. Please come and visit again.

4/10 很差

Vincent

满意:员工和服务
不满意:住宿条件和设施,清洁度
2024 年 1 月入住 2 晚

10/10 超赞

Irma

2023 年 12 月入住 1 晚
The administration at Hotel San Juan Ometepe 于 2024年03月19日 的回复
Thank you Irma for sharing your positive experience with us. Please come again soon

10/10 超赞

Enrique

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Helen Adilia

2023 年 12 月入住 3 晚

2/10 糟糕

Alexander

不满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚

10/10 超赞

Joaquin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Besides the entrance to the property that needs to be paved. Everything was wonderful.
2023 年 11 月入住 2 晚
Hotel San Juan Team 于 2023年12月11日 的回复
Thank you for your feedback, your opinion is very important for us, is the way to improve every day. Thank you for coming...All the best.

4/10 很差

Yelena

不满意:住宿条件和设施,清洁度
2023 年 11 月入住 3 晚
The staff at Hotel San Juan Ometepe 于 2024年04月1日 的回复
Hello Yelena, we appreciate your feedback and are sorry your stay wasn’t ideal. We take our clients comments into consideration and always try to do what we can to offer a great experience.

8/10 还可以

Walter

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
My family and I stayed in 3 different rooms. All with A/C and private bathrooms. The room in the beach had some common dirt in furniture. All the rest of the rooms were clean and comfortable.
2023 年 11 月入住 1 晚
Doraldina Arguello 于 2023年12月5日 的回复
Thank you for your feedback on your stay. Hotel San Juan is situated in the middle of a plantain farm on the shores of Lake Nicaragüa. Part of the appeal is the exuberant vegetation and animal life that surrounds us. Unfortunately it’s hard to seal 100% log cabins in front of the lake but we hope that the gorgeous view of our fresh water sea and the nice surrounding make up for it.

8/10 还可以

Christopher

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Given the hotel is a bit isolated, it would improve a customers stay if some transport was provided to make it easier to get into town. Pleasant surrounds, breakfast adequate and plenty of hot water. Econ rooms sufficient for the stay. One slight problem, but rectifies soon enough.
2023 年 11 月入住 3 晚
Doraldina Arguello 于 2023年12月5日 的回复
Thank you for your positive feedback on your stay. We do have taxi service available to our customers from the hotel. You can ask at reception to arrange for transportation at any time. Our unique location in the midst of a working farm does give us some seclusion along with the peace and charm of being away from noise and bustle of crowds but at the same time having available all creature comforts we have grown used to expect. You can relax on a hammock or take a nature walk along the beach among a number of other activities.

10/10 超赞

Antonella

满意:清洁度、员工和服务、住宿条件和设施
Service and property. Really nice cabins!
2023 年 11 月入住 1 晚
hotel San Juan Team 于 2023年12月11日 的回复
Thank you for your feedback, always you are very welcome. Best regards

10/10 超赞

Brenan

2023 年 10 月入住 1 晚
Hotel San Juan Team 于 2023年12月11日 的回复
Thank you for your feedback, your comments are very important for us. All the best

10/10 超赞

Dailyn

2023 年 10 月入住 1 晚
The staff at Hotel San Juan Ometepe 于 2023年12月13日 的回复
Thank you for your positive feedback.

8/10 还可以

M-p

2023 年 9 月入住 1 晚

10/10 超赞

PAUL

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
The staff at Hotel San Juan Ometepe 于 2023年10月1日 的回复
Thank you for type positive review. Please come and visit us again soon.

10/10 超赞

Juan,Yucaipa

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent service beachfront dining quiet and secluded
2023 年 9 月入住 1 晚
The staff of Hotel San Juan Ometepe. 于 2023年09月9日 的回复
Thank you Juan for your positive feedback. We are glad you appreciate our little piece of paradise. Come again soon!

10/10 超赞

Maxime

与家人及幼儿出行, 与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect spot right on the lake, beautiful beach. The gardens are amazing, breakfast ( included ) are delicious. Staff super polite and helpful. Couldn’t recommend it more. We traveled with 2 kids ( 8 and 10 ) and rented the family room for 3 nights. It was perfect.
2023 年 9 月入住 3 晚
The staff at Hotel San Juan Ometepe 于 2023年09月9日 的回复
Thank you Maxime for your positive review. We are delighted you had a good time at Hotel San Juan in Ometepe. It’s really wonderful when the efforts we make have good results! Please come back and visit us again.

6/10 一般

JACOB

满意:员工和服务,清洁度
2023 年 8 月入住 1 晚
The management at Hotel San Juan Ometepe 于 2023年08月29日 的回复
Thank you for your feedback.

8/10 还可以

Shirley

与家人出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely beautiful flora and fauna, an idyllic location. Bonus to have breakfast included. Food quality at dinner ok. Comfortable hammocks. The 3-person room we had was clean, comfortable with AC that worked well, but interior lighting was quite dim, and wifi was very sporadic. Otherwise an absolutely stunning location right on the lake with a beach that you could walk out part way into the water.
2023 年 8 月入住 2 晚
The management at Hotel San Juan Ometepe 于 2023年08月21日 的回复
Thank you Shirley for your positive review. We are constantly working towards improving our facilities and will take your comments about lighting and Wify in consideration. In fact, we have a project in the works we hope will significantly improve our internet service in the near future. We welcome you to visit us again soon.

10/10 超赞

Claudia

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
The staff at Hotel San Juan Ometepe 于 2023年08月17日 的回复
Thank you for your feedback. We welcome you to visit us again.

8/10 还可以

Leticia

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 3 晚
The Management at Hotel San Juan Ometepe 于 2023年08月14日 的回复
Thank you for your positive feedback

10/10 超赞

Ann

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
It was a wonderful place to stay with my grandkids! Everything was perfect except the bugs at dinner. I am sure they will fix it, but the geckos would poop on us. Everything else was w fantastic!
2023 年 8 月入住 3 晚
The Management at Hotel San Juan Ometepe 于 2023年08月14日 的回复
Hello Ann and thank you for your positive feedback. The geckos love it here where there is an abundance of food to keep them happy and well fed. It’s part of our exuberant tropical paradise and also part of what makes Ometepe so special, big frogs, holler monkeys, luscious vegetation and bugs. I would love to tell you we can fix it, but I would be lying to you… we learn to wear bug spray and embrace it as part of this unique ecosystem. Thank you for visiting and appreciating our little piece of paradise!

10/10 超赞

Carlos Romero

满意:清洁度、员工和服务、住宿条件和设施
Excelente propiedad
2023 年 7 月入住 2 晚
El equipo de Hotel San Juan Ometepe 于 2023年07月11日 的回复
Muchas gracias por compartir su valiosa opinión. Lo invitamos a visitarnos nuevamente.

10/10 超赞

NORMA

满意:清洁度、员工和服务、住宿条件和设施
The Administration at Hotel San Juan Ometepe there 于 2023年07月7日 的回复
Thank you for your positive review. We hope to see you again. Warm regards.

10/10 超赞

Samantha

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Finca San Juan was a wonderful place to stay! The farm was so beautiful and it felt like a private oasis. Everything was clean and the grounds were pristinely kept. The staff was excellent. Everyone was so friendly. We do not speak Spanish well but the staff was patient and kind in communicating with us. The farm is 2 kilometers off the road and the terrain is tough. We were able to get to and from the farm on a motorbike but an ATV or dirt bike would have probably been the best option. Also, the food and drinks were excellent! Juan makes the best margarita I have ever had! The AC in the room was great as well as the hot water. We had a great stay here.
2023 年 6 月入住 1 晚
The administration at Hotel San Juan Ometepe 于 2023年07月7日 的回复
Thank you for your comment. We are delighted you had positive experience and are happy you appreciate our efforts and what our little piece of paradise is all about. Please come again and bring your friends!

6/10 一般

Panorama

2023 年 6 月入住 2 晚
The Management at Hotel San Juan Ometepe 于 2023年08月14日 的回复
Thank you for your positive feedback

2/10 糟糕

denisse

不满意:住宿条件和设施,清洁度
They need to get new AC units in the rooms, they moved me 3 times of the rooms cause the AC broke down 3 times 😒 to finally they moved me to a different room with a better AC unit, also they should have some from reception at least till 8pm in case of the emergency, the lady they have she leaves before 5pm so disappointed
2023 年 6 月入住 2 晚
The administration at Hotel San Juan 于 2023年07月7日 的回复
Dear Denisse, we are very sorry you had a frustrating experience with the A/C let me assure you that our clients comfort is a priority and the problems with those AC units have been fixed! At Hotel San Juan Ometepe we do preventive maintenance and are on top of it basically daily. It’s part of being an oasis in the middle of a tropical forest. Every once in a while something happens and this time it happened to you. For that we sincerely apologize. We hope you enjoyed the free upgrade to our beautiful lake front cabins.

10/10 超赞

mohamed

满意:清洁度、员工和服务、住宿条件和设施
Very nice place, good service and a beautiful view. Bring a moskito net, bugs are horrible.
2023 年 6 月入住 3 晚
Hotel San Juan Ometepe 于 2023年06月23日 的回复
Muchas gracias por su visita, le esperamos pronto. Saludos.

6/10 一般

Anabel

满意:清洁度、员工和服务、住宿条件和设施
No abia ningún entretenimiento. No abia televisión en la abitacion.habían demaciados chayules que tubimos que encerrarnos en la habitacion.No pudimos disfrutar del bar de la finca por que no se podía estar afuera. La propiedad es muy bonita y tranquila.
2023 年 5 月入住 1 晚
La administración 于 2023年06月2日 的回复
Estimada Anabel, nuestro hotel en el corazón de una plantación de plátano en las faldas del lago de Nicaragüa ofrece actividades en comunión con la naturaleza. Caminatas donde se pueden apreciar gran diversidad de aves, diversidad de vegetación y familias enteras de monos aulladores. Adicionalmente las vistas de los volcanes Concepción y Ometepe además de baños en las aguas del lago. Maravillosas noches de luna llena y cielos estrellados sin la polución de luces comunes en las ciudades. No ofrecemos televisiones en nuestras habitaciones pues nuestros clientes gustan de levantarse temprano para escalar volcanes o gozar de actividades matutinas. Somos un pequeño oasis en medio de un entorno tropical pero si tenemos wifi con el cual se pueden acceder a música y vídeos en sus computadoras o tabletas personales. Con respecto a los chayules, esos son parte de la ecología del lago de Nicaragüa y se pueden encontrar alrededor de toda la costa del lago en diferentes momentos especialmente al comienzo de la época lluviosa. La gran mayoría del tiempo no molestan. Pero son impredecibles. Para esas ocasiones en que están presentes contamos con un comedor climatizado con cedazos en las ventanas y abanicos. Lo mismo en las habitaciones. Espero que esta información le sea útil para el futuro y le ayude a darle otra oportunidad a nuestra bella isla. Saludos cordiales.

10/10 超赞

Hyoungsoo

2023 年 5 月入住 2 晚
Hotel San Juan Ometepe 于 2023年06月23日 的回复
Muchas gracias por su visita, les esperamos pronto.

10/10 超赞

Claudia

2023 年 4 月入住 1 晚
The Management team 于 2023年06月2日 的回复
Hello Claudia, thank you for sharing your positive experience with us!

10/10 超赞

Hanan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A slice of heaven on earth. We were blown away by the nature and beauty of this hotel. We only had 1 night booked but refused to leave and stayed an extra night. If I can give it more than 5 stars I would!
2023 年 4 月入住 1 晚
The Management team 于 2023年06月2日 的回复
Hello Hanan, we are delighted you had a good time at Hotel San Juan and really appreciate the natural beauty of Ometepe please come and visit us again soon!

10/10 超赞

Álvaro

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paradisíaco
Excelentes instalaciones en un lugar bello
2023 年 4 月入住 1 晚
Doraldina 于 2023年04月6日 的回复
Muchas gracias Alvaro por compartir con nosotros sus opiniones. Nos alegra que gozó su estadía en Hotel San Juan Ometepe y esperamos nos visite nuevamente.

10/10 超赞

David

与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
The hotel is amazing. It is clean and you become one with the Natur. The farm is stunning. The food is very good quality- all is organic. The owner is so kind and every staff member gives you the feeling of being welcomed.
Doraldina 于 2023年03月19日 的回复
Thank you David for your feedback. We are so happy when our guests are satisfied and you really get what we are all about. Come back and visit again and bring your friends!

8/10 还可以

Dr Dennis

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Paradise
Very nice stay. If you do not have transportation, it is a bit isolated. Room was nice, breakfast was very good. Dinner was very well the one night we ate there.
2023 年 3 月入住 3 晚
Doraldina 于 2023年03月14日 的回复
Hi Dr Dennis, thank you for sharing tour positive experience with us. Our unique location in the middle of a working farm right by the lake gives us peace and seclusion away from traffic. Our farm to market products such as our homemade cheese made every day and served to you with our complementary breakfast are second to none. We also offer homemade pesto from our own herbs and beans and plantains from our own farms. We invite you to get away from the noise and bustle of everyday life into our little tropicalparadise! Thank you again for visiting us.

10/10 超赞

Jocelynn

2023 年 3 月入住 2 晚
Hotel San Juan Team 于 2023年03月11日 的回复
Thank you, we are very happy to know about your experience with us. All the best