The water did not work in the shower and there was mold. When I brought it to the front desk attention they said I should have asked for maintenance. My reply to you is really? I'm exhausted from travel, undressed and ready to shower to learn the water doesn't turn on. Now I'm expected to get dressed again call for help, have a stranger in my room at night. My question is why should I have to call for help. I'm paying for a room that is suitable for a comfortable overnight stay. Did the maid not report no water or faulty water faucet? The front desk acknowledged knowing some rooms have an issue yet they did not block them from use until repairs were completed. The mattress was placed over a sheet of plywood, no box springs. That's special. Breakfast was toast and condiments. No thank you. Huge disappointment. Would like my money back.
Jocelyn
2024 年 5 月入住 1 晚
6/10 一般
Toni
与配偶出行
2024年05月28日
满意:服务设施,员工和服务
Some sections of the hotel are a little out dated but the main lobby area was welcoming and cozy. Staff were very nice. Some ice machines were down so had to find one that worked. There is one elevator which was all the way on the other side of the building ( That section of hotel could use a update) and our room was in the front closer to the lobby. Room was clean and cozy and it over looked the tropical room which was cool. Pool area is very nice. Plenty of room to park pickup truck and trailer, would stay there again.
Toni
2024 年 5 月入住 3 晚
8/10 还可以
Charmis
与家人及幼儿出行
2024年05月28日
满意:服务设施
Good
Charmis
2024 年 5 月入住 2 晚
10/10 超赞
Michael
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very impressed with the cleanliness and amenities, will definitely stay again.
Michael
2024 年 5 月入住 1 晚
2/10 糟糕
Barkha
2024年05月27日
不满意:住宿条件和设施,清洁度
Barkha
2024 年 5 月入住 2 晚
10/10 超赞
William
2024年05月20日
满意:清洁度、员工和服务、住宿条件和设施
William
2024 年 5 月入住 2 晚
4/10 很差
Joshua
2024年05月19日
满意:住宿条件和设施,员工和服务
不满意:清洁度
Only complaint is there was a wedding right outside my room and i wanted peace and there pool area they need someone sitting there up holding the rules