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关于休斯顿 - 阿尔文智选假日套房酒店 - IHG 旗下酒店的点评

2.5 out of 5
休斯顿 - 阿尔文智选假日套房酒店 - IHG 旗下酒店
900 S Loop 35, Alvin, TX

点评

8.8

超赞

10 分 - 超赞。342 条好评，共有 544 条点评" "
8 分 - 还可以。122 条好评，共有 544 条点评" "
6 分 - 一般。44 条好评，共有 544 条点评" "
4 分 - 很差。17 条好评，共有 544 条点评" "
2 分 - 糟糕。19 条好评，共有 544 条点评" "

9.2/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

8.4/10

环保

点评

4/10 很差

Noel

满意：清洁度
不满意：服务设施
The key did not work during my first night. Then after getting in bed, I find that my room phone does not work. The attendant said it could not be fixed, but I needed a wake up call for a very important event. He said an employee would knock on my door. well, you guessed it, no one knocked. Came down at 715 for breakfast and the food was sparse and already cold and dried out. The A/C is set so one cannot go below 66 and the blower was set to low. Coffee in the room was not replaced with new ones. Staff kept confusing what room I was in. I will not be staying there again.
2024 年 5 月入住 2 晚

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 4 晚

10/10 超赞

Jenny

2024 年 4 月入住 2 晚

6/10 一般

Lindsey

与家人出行
满意：住宿条件和设施，员工和服务
Overall stay was good. Good breakfast options!
2024 年 4 月入住 1 晚
Holiday Inn Express Team 于 2024年04月9日 的回复
Thanks for staying with us at the Holiday Inn Express. We value your feedback and we're glad you had a great breakfast experience.

10/10 超赞

Brendan

2024 年 3 月入住 1 晚
Holiday Inn Express Team 于 2024年04月9日 的回复
Thanks for staying at the Holiday Inn Express. We value your feedback and look forward to another stay.

8/10 还可以

Michael and Jennifer

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Was put in room 101 which was an adaptable room for disabilities. This was not needed but it was nice, clean, and big. Only downside was it was literally right next to the elevators and lobby and was very noisy. Breakfast was included and had many choices. Would stay here again but in a different room.
2024 年 2 月入住 1 晚

10/10 超赞

Amy

2024 年 1 月入住 1 晚

10/10 超赞

Geber

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff was amazing and very helpful
2023 年 12 月入住 2 晚

10/10 超赞

Elaine

2023 年 12 月入住 1 晚

10/10 超赞

Weldon

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great People and a Caring staff
They went out of their way to make us happy. Very nice and awesome staff. A great place to stay
2023 年 11 月入住 3 晚

2/10 糟糕

Mario

与家人出行
不满意：员工和服务
2023 年 11 月入住 1 晚

10/10 超赞

evelin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I really loved the stay
2023 年 10 月入住 1 晚
HIE Team 于 2023年10月24日 的回复
Thanks for staying at the Holiday Inn Express and Suites in Alvin. We look forward to another stay.

2/10 糟糕

Richard

2023 年 10 月入住 1 晚

8/10 还可以

miriam，Vonore

满意：住宿条件和设施，员工和服务
2023 年 10 月入住 3 晚
HIE Team 于 2023年10月24日 的回复
Thanks for staying at the Holiday Inn Express & Suites in Alvin. We value your feedback and look forward to another stay.

8/10 还可以

Quinn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Present staff members and very clean.
2023 年 9 月入住 1 晚
Holiday Inn Express Team 于 2023年10月5日 的回复
Thanks for staying at the Holiday Inn Express & Suites. We're glad you had a great stay and look forward to another.

10/10 超赞

Crisha

满意：清洁度、员工和服务、住宿条件和设施
2023 年 9 月入住 1 晚
Holiday Inn Express Team 于 2023年09月25日 的回复
Thanks for staying at the Holiday Inn Express & Suites in Alvin. We value your feedback and look forward to another stay.

10/10 超赞

Leslee

2023 年 9 月入住 2 晚
Holiday Inn Express Team 于 2023年09月25日 的回复
Thanks for staying at the Holiday Inn Express & Suites in Alvin. We value your feedback. We're glad you had a awesome stay.

8/10 还可以

Blessey Angelin

2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023年09月25日 的回复
Thanks for staying at the Holiday Inn Express & Suites in Alvin. We value your feedback. We're glad you had a awesome stay.

10/10 超赞

brenda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The place is very nice, very clean and its surroundings, all the staff are very friendly, it does not have a lot of variety of restaurants nearby, but we asked for DoorDash and everything was excellent.
2023 年 8 月入住 1 晚
Holiday Inn Express Team 于 2023年09月25日 的回复
Thanks for staying at the Holiday Inn Express & Suites in Alvin. We value your feedback. We're glad you had a awesome stay.

10/10 超赞

Danna

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were comfortable and clean. The breakfast area was perfect for the family to gather and talk in the afternoon.
2023 年 8 月入住 1 晚
Pamela Smith GM 于 2023年08月20日 的回复
Thanks for staying at the Holiday Inn Express & Suites - Alvin. We're glad you had a great stay. We look forward to another stay.

10/10 超赞

Javier

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great choice!
The room is spacious, clean, comfortable, better that I expected. There’s a Walmart near by for your convenience… over all very happy for choosing this hotel
2023 年 8 月入住 1 晚
Pamela Smith GM 于 2023年08月20日 的回复
Thanks for staying at the Holiday Inn Express & Suites - Alvin. We're glad you had a great stay. We look forward to another stay.

10/10 超赞

Bricen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Pretty clean hotel wifi was a little slow
2023 年 8 月入住 2 晚
Pamela Smith GM 于 2023年08月20日 的回复
Thanks for staying at the Holiday Inn Express & Suites - Alvin. We're glad you had a great stay. We look forward to another stay.

8/10 还可以

Christian

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
große Zimmer, sauber
2023 年 7 月入住 4 晚
Holiday Inn Express Team 于 2023年09月25日 的回复
Thanks for staying at the Holiday Inn Express & Suites. We value your feedback. We look forward to another stay.

4/10 很差

Laterice

2023 年 8 月入住 1 晚

6/10 一般

Rajesh Kumar

与家人及幼儿出行, 与家人出行
不满意：服务设施
closer proximity between houston City and Galveston. Though some part of the building looks renovated, pool and other areas looks dirty and unclean. Breakfast options could be improved with more refills. Smaller rooms and TV/remote doesn't work together.
2023 年 8 月入住 2 晚
Pamela Smith GM 于 2023年08月20日 的回复
Thanks for staying at the Holiday Inn Express & Suites - Alvin. We value your feedback. We will share your feedback to improve those areas in the hotel. We do hope to see you again so you can have a wonderful stay on your next visit.

2/10 糟糕

Billy

与家人出行
Safety equipment missing
Husband fell in the shower due to no anti slip pads or anything cutting his and jamming his neck. This happened Friday night today is Monday afternoon and I have yet to receive a call from the General Manager
2023 年 7 月入住 1 晚

10/10 超赞

Jennifer，Aransas Pass

2023 年 7 月入住 1 晚
Holiday Inn Express Team 于 2023年09月25日 的回复
Thanks for staying at the Holiday Inn Express & Suites in Alvin. We value your feedback. We're glad you had a awesome stay.

8/10 还可以

Judith

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Nice property, excellent staff, slight problem with the key cards having to be reprogrammed.
2023 年 7 月入住 5 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice but stinky
Hotel was actually very nice. The room was perfect with the exception that it smelt like mildew. If it was for the smell of the room the stay would have been excellent.
2023 年 7 月入住 2 晚

8/10 还可以

Kellie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Staff was very friendly. Rooms were very spacious.
2023 年 7 月入住 1 晚

10/10 超赞

Sam

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The woman who checked us in was very Kind and helpful. The gym has a nice selection of equipment for the hotel size. The room has great space and the beds are very comfortable.
2023 年 7 月入住 1 晚

10/10 超赞

Dee

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Everything was clean. Bed was comfortable. Decent breakfast options.
2023 年 7 月入住 3 晚

10/10 超赞

Marvin，Boerne

2023 年 7 月入住 1 晚

4/10 很差

Latisha

与家人出行
不满意：住宿条件和设施，清洁度
Very disappointing!
I truly like the Holiday Inn Expresses but this one was truly disappointing. There was mold all over the restroom walls. The phone did not work. The ironing board was broken and the towel rack fell on my husband. This is by far the worst Holiday Inn I have ever stayed in.
2023 年 7 月入住 1 晚

10/10 超赞

Natalie

满意：清洁度、员工和服务、住宿条件和设施
Checkin was easy. Mahogany was very friendly and helpful during our stay.
2023 年 7 月入住 1 晚

10/10 超赞

Monica

满意：清洁度、员工和服务、住宿条件和设施
We enjoyed our stay. The hotel was nice and clean.
2023 年 5 月入住 2 晚

10/10 超赞

Ricky

满意：清洁度、员工和服务、住宿条件和设施
Employees are very friendly and helpful
2023 年 6 月入住 1 晚

2/10 糟糕

Elizabeth

与配偶出行
不满意：清洁度、员工和服务、住宿条件和设施
It was horrible. Breakfast was cold and nasty we got down there at 7.15 am and everything was soggy and cold I guess she cooked everything an hour before because it was definitely not fresh and hot. The lady that ran the front desk in the mornings was hateful and rude and had a attitude about everything when we went to check out I waited 30 minutes in the lobby for a cart I was the only one in the loading and un loading spot I ask her when they might have some it's been 30 minutes she said oh a lady took both carts this morning about 2 hours ago and hasn't brought them back I said are you kidding me there are other people needing them 😒 but did the lady up front care nope. And the worst part is no one but her in the hole hotel spoke English which was really annoying tried to ask several house keepers for towels not one of them spoke English just smile and said sorry dont know English then would giggle to other house keepers are you kidding me this is America how is anyone supposed to have a nice stay in your hotel when you can't talk to no one will definitely never stay hear again trust me save your money dont go hear

8/10 还可以

Bruce

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Worked for a one night stay
2023 年 6 月入住 1 晚

8/10 还可以

Jessica

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 2 晚

10/10 超赞

OLGA

满意：清洁度、员工和服务、住宿条件和设施
The customer service is excellent!
2023 年 5 月入住 2 晚

2/10 糟糕

Janie

与家人出行
满意：清洁度、员工和服务、客房舒适度
不满意：住宿条件和设施
2023 年 5 月入住 1 晚

4/10 很差

Maribel

与家人出行, 与配偶出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
The room smelled like mildew as soon as we walked in. The shower had mold and looked gross. The cover smelled musty even though we hadn’t used it. It really looked like we were staying at a motel or something. Probably will try somewhere else if I ever come back.
2023 年 5 月入住 2 晚

10/10 超赞

Deshauris

团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
.
2023 年 5 月入住 1 晚

8/10 还可以

Kristi，Boonville

2023 年 5 月入住 2 晚

10/10 超赞

Patrick

满意：清洁度、员工和服务、住宿条件和设施
2023 年 5 月入住 1 晚

10/10 超赞

Larry E

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Good breakfast. Friendly employees
2023 年 4 月入住 3 晚

10/10 超赞

cheryl

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a service animal and they were great. Our room was so clean, and we really appreciated that. Our first impression with the front desk was great. Number one. Keep that special lady.
2023 年 4 月入住 2 晚

10/10 超赞

Margarita

2023 年 3 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：客房舒适度
Nice hotel
We stayed one night then boarded a cruise from Galveston the next day. Our room was quiet and the bed was nice. The included breakfast was good. Exercise room is basic.
2023 年 3 月入住 1 晚