Had prepaid reservation, hotel full when we arrived. Expedia states that refund is not possible. From reading feedback this is a repeat occurrence with this hotel. Avoid.
Charles
2025 年 4 月入住 1 晚
2/10 糟糕
Thomas
2025 年 3 月 31 日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Don’t choose Monument Suites. Stay away.
We had reservations but were turned away and were forced to stay somewhere else.