Staff and everyone was great. Unfortunately the journey from airport to hotel was rough. When we called the number listed on the confirmation email, they were not able to assist us in directions to the hotel. They should be more prepared to welcome guests and help them get to the hotel safely. Staff were friendly and the server for breakfast upstairs was really nice. The breakfast included was delicious.
真实旅客
2024 年 2 月入住 1 晚
2/10 糟糕
Maya
与家人出行
2024年01月18日
不满意:清洁度、服务设施、住宿条件和设施
Our stay here was an absolute disaster. There was no centralized heating and they put up room heaters which were in bad shape.We reached late around 12 am and couldn’t do anything. Had to change rooms in the morning. I had my elderly parents with me and they had to bear the cold . The rooms were dirty as well. The towels looked like that they were from another era. The hotel and its rooms look nothing like the pictures and it should be a 2 star hotel at best. I have pictures and can forward them. I will be wary of booking another hotel through you next time because of this experience. The only saving grace were the staff who were friendly and rushed to help but they are understaffed.
Maya
6/10 一般
Susan
与配偶出行
2023年12月1日
满意:员工和服务,清洁度
Restaurant was best feature, wifi worst.
Susan
2023 年 11 月入住 2 晚
10/10 超赞
Muskanpreet
2023年10月20日
满意:清洁度、员工和服务、住宿条件和设施
Enjoyed my visit
Muskanpreet
2023 年 10 月入住 1 晚
10/10 超赞
Vritika
与家人出行
2023年02月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely staff, clean rooms, within reach of all important tourist attractions within the city.