室内游泳池

关于阿姆斯特丹阿姆拉斯酒店的点评

5 out of 5
阿姆斯特丹阿姆拉斯酒店
Prins Hendrikkade 108, Amsterdam

点评

8.2

很好

10 分 - 超赞。501 条好评,共有 1004 条点评" "
8 分 - 还可以。260 条好评,共有 1004 条点评" "
6 分 - 一般。114 条好评,共有 1004 条点评" "
4 分 - 很差。78 条好评,共有 1004 条点评" "
2 分 - 糟糕。51 条好评,共有 1004 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

8.4/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

wing han

满意:清洁度、员工和服务、服务设施、住宿条件和设施
好舒服,地方很清潔!
2022 年 11 月入住 2 晚

8/10 还可以

Chung Ching

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2019 年 8 月入住 7 晚
Marcel Bosman, General Manager 于 2019年09月5日 的回复
Dear Chung Ching, Thank you for your four star rating! We are delighted to hear that you enjoyed your stay with us and we hope to be able to welcome you back soon! With kind regards, Marcel Bosman General Manager

4/10 很差

Wng Fat

满意:客房舒适度,住宿条件和设施
酒店員工在住客房間内偷去錢!!
酒店員工在我住的209號房間偷去€1,500。
2019 年 7 月入住 9 晚

10/10 超赞

Sunita

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Being the old shipping house, this hotel has an usual layout. Very nice restaurant and bar (food was very good) and the staff were all wonderful. Wendy and Vasiliki at the front desk and Dale and Bowie at the bar, who managed things very well when it was super busy. A few of the canal from my room was a bonus and it's a very short walk to central station.
2024 年 4 月入住 4 晚
Guest Relations 于 2024年05月2日 的回复
Dear Sunita,Thank you for taking the time to leave this wonderful feedback and 5-star rating!It sounds like you had a fantastic experience with us. The unique layout adds character, and we are delighted to hear that the restaurant and bar exceeded your expectations. Wendy, Vasiliki, Dale, and Bowie seem to have made your stay even more enjoyable with their excellent service. Additionally, having a view of the canal from your room must have been a lovely touch. Your kind words will certainly be shared with our team.Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We look forward to welcoming you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Odette

满意:清洁度、员工和服务、住宿条件和设施
Prachtig authentiek interieur en zeer grote kamers
2024 年 4 月入住 2 晚
Guest Relations 于 2024年04月25日 的回复
Beste Odette,Hartelijk dank voor uw review.Wat geweldig om te horen dat u ons authentieke interieur waardeert en genoten heeft van onze ruime kamers! We streven ernaar om een unieke en comfortabele ervaring te bieden aan al onze gasten. Dank u voor uw vriendelijke woorden en we hopen u in de toekomst weer te mogen verwelkomen voor een even plezierig verblijf.Met vriendelijke groet,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Anastasia

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
Loved it and will be back
2024 年 4 月入住 1 晚
Guest Relations 于 2024年04月22日 的回复
Dear Anastasia,We highly appreciate your feedback and the 5-star rating!We are delighted to hear that you had a great stay with us and that you will visit us again in the future.We cannot wait to welcome you back soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

6/10 一般

Rachel,Miami

团体旅客
满意:清洁度、员工和服务、服务设施
We were in a room that was way too hot and no way to cool it down. They opened the old windows but with heavy curtains no air came in. I'd curtains were open- it was bright light and incoming views from other rooms. The hotel is a maze and I'm seriously glad there wasn't a fire- would have never gotten out.
2024 年 4 月入住 2 晚
Guest Relations 于 2024年04月15日 的回复
Dear Rachel,Thank you for sharing your feedback with us.We regret to hear that some aspects of your stay did not meet your expectations.We are sorry that your room was hot. Our staff are always glad to provide extra fans in order to fix the temperature and ensure you have a pleasant stay.Your comfort is our top priority!Once again, thank you for your feedback and we are looking forward to seeing you again soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

8/10 还可以

Esther

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
loved the old building and charm it had many really good employee's Mabinci really stood out in the restaurant and how great she was with my 4y old. there were some cleanliness issues with the tub and electrical problems with the curtains. If you want to charge your phone or run a sound machine you cannot just unplug your room it takes all electricity off.
2024 年 4 月入住 4 晚
Guest Relations 于 2024年04月15日 的回复
Dear Esther,We would like to thank you for the time you have taken to share your experience with us and others on Expedia.It is wonderful to learn that you have enjoyed your stay with us and that Mabinci has provided you with the right service. We will ensure to share your comment with her. However, we apologize for the inconvenience regarding the cleanliness and electrical issues in your room. Please rest assured that your feedback will be forwarded to both our Technical and Housekeeping departments.Thank you again for sharing your feedback and we really hope to welcome you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

julie,Lacombe

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful stately rooms!
2024 年 4 月入住 5 晚
Guest Relations 于 2024年04月15日 的回复
Dear Julie,We highly appreciate your review and 5-star rating!We are extremely glad to hear that you have enjoyed your stay with us.We cannot wait to welcome you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

audrey,San jose

2024 年 4 月入住 1 晚
Guest Relations 于 2024年04月26日 的回复
Dear Audrey,Thank you for your 5-star rating!We are truly glad to know that your stay was everything you hoped it would be.We are looking forward to welcoming you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

6/10 一般

Kaija

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Jammer dat er op zaterdagavond geen mogelijkheid was om nog een drankje te doen. Dat er afgebakken broodjes waren bij het ontbijt.
2024 年 2 月入住 1 晚
Guest Relations 于 2024年04月1日 的回复
Beste Kaija,Hartelijk dank dat u de tijd heeft genomen om uw ervaringen bij het Grand Hotel Amrâth Amsterdam met ons te delen.Wij vinden het vervelend om te lezen dat uw verblijf niet geheel naar verwachting is verlopen en willen daarvoor onze welgemeende excuses aanbieden.Wij zullen uw waardevolle feedback delen met het F&B team, om dit in de toekomst te voorkomen en uw toekomstige verblijven bij ons te verbeteren.Wij hopen de eer te hebben u weer in ons hotel te mogen verwelkomen.Met vriendelijke groet,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Samuela,Wolverhampton

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my stay here. I was solo travelling and felt so safe. And they were so kind and service was absolute amazing. Coming to this hotel when I come to Amsterdam again.
2024 年 3 月入住 3 晚
Guest Relations 于 2024年04月1日 的回复
Dear Samuela,Thank you for the time you have taken to leave this wonderful feedback and 5-star rating!How amazing to hear that you had a wonderful time staying with us. Providing the highest level of hospitality is our number one priority and we are truly glad to hear that we met your utmost expectations.We are thrilled to read that you felt safe and that you received the best service.Thank you once again for your feedback and high score! We are grateful for your kind words. Looking forward to your next experience. Hopefully, we’ll impress you once again.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Natalia

与家人出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 4 晚
Guest Relations 于 2024年03月29日 的回复
Dear Natalia,Thank you for your 5-star rating!It is wonderful to read that you had a great and pleasant stay at our hotel.We look forward to welcoming you again soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Shabnam

满意:清洁度、员工和服务、住宿条件和设施
Great property with original structure. Near to the station. Further away from main shopping area but a nice walk. Room was available early which was great.
2024 年 2 月入住 2 晚
Guest Relations 于 2024年03月29日 的回复
Dear Shabnam,Thank you for taking the time to share your experience with us.We are thrilled to learn your stay was everything you hoped it would be.It is great to know that our hotel has accommodated your needs.We appreciate your wonderful review and 5-star rating!Our entire team is looking forward to welcoming you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

8/10 还可以

Alissa

与配偶出行
满意:清洁度、员工和服务、服务设施
Sehr freundliches Personal, super Lage direkt am Hauptbahnhof und in der Innenstadt. Guter Spabereich. Essen sehr teuer. Wir hatten ein Zimmer direkt neben dem Aufzug, was sehr laute Geräusche gemacht hat, auch nachts. Sonst alles super und empfehlenswert
2024 年 3 月入住 3 晚
Guest Relations 于 2024年03月25日 的回复
Dear Alissa,Thank you for the time you have taken to share your experience with us.We are delighted to learn that you enjoyed your stay and that our staff have served you well.Wonderful to read that our wellness was up to your expectations.However, we apologize for the inconvenience regarding the room. We are sorry to know that you did not feel comfortable.Kindly know that our staff are always glad to assist you with a room move in case it was noisy as your comfort is our top priority.Thank you again for your feedback and we look forward to welcoming you again in our beautiful city.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Emily,HIALEAH

满意:员工和服务、服务设施、住宿条件和设施
This hotel has a lot to offer for anyone traveling to Amsterdam and wanting to stay in the heart of city center. The building itself stands out from the others as it is quite beautifully historic and has a renaissance type architecture. My favorite detail about this hotel is that the hotel is walking distance to central station where you’re easily able to take public transportation like the train, metro, or tram to different parts of the city. The hotel staff is very friendly and accommodating. Anytime I had any questions or concerns they were quickly addressed and resolved. The front desk staff, the bellboy that helped carry my luggage to my room, and the restaurant staff, were all very welcoming and willing to make sure my stay was as comfortable as possible which was greatly appreciated. Due to my amazing experience at this hotel I highly recommend anyone to stay here at the Grand Hotel Amrâth, and I will definitely be booking again in the near future.
2024 年 3 月入住 4 晚
Guest Relations 于 2024年03月22日 的回复
Dear Emily,Thank you for taking the time to leave a wonderful feedback and 5-star rating!Your words have brightened our day! Our hotel's goal is to provide comfortable accommodations and excellent guest experience. We are delighted to learn that this commitment was reflected in your stay. Thank you for your kind ratings of our staff service, it is of utmost importance to all team members to deliver best-in-class service and for our beloved guests. Your kind words will be shared with our entire team.We appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience. At Grand Hotel Amrâth Amsterdam, we believe that our guests deserve the best service, and we’re committed to delivering just that.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Clara

团体旅客
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Excellent staff. Great and big rooms. Very comfortable
2024 年 3 月入住 4 晚
Guest Relations 于 2024年03月18日 的回复
Dear Clara,Thank you very much for leaving a wonderful feedback regarding your experience.Your words have brightened our day! We put a lot of effort into providing comfortable accommodations and excellent guest experience. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit.Furthermore, we are delighted to learn that our staff have provided your with the right service.We are looking forward to welcoming you again in the near future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Mark

2024 年 3 月入住 2 晚
Guest Relations 于 2024年04月1日 的回复
Dear Mark,Thank you for your 5-star rating!We are thrilled to hear that your stay was everything you hoped it would be.We are looking forward to welcoming you again soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Catherine

满意:住宿条件和设施
Very pleasant stay, lovely spacious room and friendly staff :)
2024 年 3 月入住 3 晚
Guest Relations 于 2024年03月11日 的回复
Dear Catherine,Thank you for sharing your valuable feedback with us.Wonderful to hear that you had a wonderful time staying with us. Providing the highest level of hospitality is our number one priority and we are truly glad to hear that we met your utmost expectations. We will ensure to share your valuable feedback with our entire hotel team.We truly look forward to welcoming you back to our hotel whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Michael,Brighton

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Stayed three nights at the Amrath hotel and I can honestly say no complaints - enjoyed a couple of glasses of wine with some snacks - room was very adequate in terms of size especially the king size bed - the only slight criticism was the shower over the bath as managed to make the floor a little wet! Had great time though and all staff very pleasant and helpful
2024 年 2 月入住 3 晚
Guest Relations 于 2024年03月6日 的回复
Dear Michael,We would like to thank you for taking the time to share your experience with us.Your review means a lot to us because we work hard to give each of our guests the greatest possible experience. We are so pleased to learn that your stay has met your expectations and that our staff provided you with the right service.However, you valuable feedback regarding the shower will be forwarded to our Technical team.Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.We can’t wait to exceed your expectations every time you choose us.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

8/10 还可以

Bethany

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel inside and out. Staff are incredible friendly and helpful. There was lots of little treats we didn’t know about, mini chocolates delivered to the room every evening, mini fridge, waffles etc. Spa was incredible.
2024 年 2 月入住 3 晚
Guest Relations 于 2024年03月1日 的回复
Dear Bethany,Thank you for sharing your experience at our hotel with us.Your words have brightened our day! We put a lot of effort into providing comfortable accommodations and excellent customer care. Appreciate you taking the time to notice our efforts and for letting us know how much you enjoyed your visit. We’ll do an even better job next time and earn those five stars.We value your feedback and look forward to welcoming you again.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Franklin

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 9 晚
Guest Relations 于 2024年02月29日 的回复
Dear Franklin,Thank you for your 5-star rating!It is wonderful to read that you had a great stay at our hotel.Hopefully we will welcome you again in the future.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

10/10 超赞

Alexandre

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2024 年 2 月入住 2 晚
Guest Relations 于 2024年02月26日 的回复
Dear Alexandre,Thank you for taking your time to review and rate Grand Hotel Amrâth Amsterdam. Your review and rating is a beautiful testimony for our hotel and the staff therefore we truly thank you.We are glad to know that you enjoyed your stay with us.We hope to welcome again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

10/10 超赞

paul

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚
Guest Relations 于 2024年02月26日 的回复
Dear Paul,Thank you for staying and rating Grand Hotel Amrâth Amsterdam.Our aim is to provide our guests with a memorable stay, and we are delighted to read that we have succeeded.We look forward to welcoming you again in the near future.With kind regards,Guest Relations Officer.

10/10 超赞

Hodon

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Beautiful hotel in a great location. Loved my weekend getaway
2024 年 2 月入住 2 晚
Guest Relations 于 2024年02月19日 的回复
Dear Hodon,Thank you for sharing your experience at Grand Hotel Amrâth Amsterdam with us. We appreciate your 5-star rating!Wonderful to read that you have enjoyed your stay with us and we were able to meet your expectations, this is what we strive for and are delighted to see that we managed. We truly look forward to welcoming you whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

4/10 很差

Janet

商务旅客
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Great and very helpful front desk personnel, and bellhops. The "automatic" curtains in my room opened by themselves three times overnight, waking me up! As well, the steam room was shut down...disappointing, as the "spa" area was a main reason for booking here.
2024 年 2 月入住 1 晚
Guest Relations 于 2024年02月16日 的回复
Dear Janet,We highly appreciate you taking the time to share your experience at Grand Hotel Amrâth Amsterdam.How unfortunate to read that some aspects of your stay were not up to your expectations.We apologize for the fact that our steam room was out of use due to maintenance. We also apologize regarding the curtains as this might happened due to mixed signals. We will ensure to discuss your feedback with our Technical team.On the other hand, we are glad to read that our staff have provided you with the right service.We truly hope to welcome you again in the future and guarantee you a great stay.With kind regards,Guest Relations Officer.

10/10 超赞

Benjamin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is close to Amsterdam Centraal. A strong art-deco interior design, mostly well presented with a few places where ageing is showing, as well as a long walk to our room, and a noisy lift/elevator waking us in the night. Housekeeping did not replenish towels/bathrobes in line with the hotel policy which was disappointing. The staff are wonderful and very helpful. The spa area is really nice especially after a day on a busy city break. The hotel is a short walk from the main city centre and very convenient. I totally recommend this hotel.
2024 年 2 月入住 3 晚
Guest Relations 于 2024年02月19日 的回复
Dear Benjamin,Thank you for choosing Grand Hotel Amrâth Amsterdam. We highly appreciate you taking the time to give us your valuable feedback.It is incredibly wonderful to read that you enjoyed your stay with us and that the location was convenient.It is also great to know that our staff have provided you with the right service and that our hotel has accommodated your needs.However, we apologize for the inconvenience regarding the noise and towels replenishment. Your comfort and satisfaction are our top priority. Please rest assured that we will share your valuable feedback with our team to make sure this does not happen in the future. Thank you again for your 5-star rating and positive feedback.We can’t wait to welcome you back for another outstanding experience. At Grand Hotel Amrâth Amsterdam, we believe that our guests deserve the best service, and we’re committed to delivering just that.With kind regards,Guest Relations Officer.

10/10 超赞

Joseph

满意:住宿条件和设施,清洁度
2024 年 2 月入住 3 晚
Guest Relations 于 2024年02月14日 的回复
Dear Joseph,We truly appreciate you rating Grand Hotel Amrâth Amsterdam.We are delighted to read that you had a great stay at our hotel.We truly hope to welcome you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

10/10 超赞

Annalee

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I couldn’t say anything bad about this hotel! Booked it for my boyfriend’s birthday on arrival we were greeted by the Guest relations officer who showed us around and took us straight to our room, where ballon’s and chocolates had been put in the room. The drinks were complementary. All staff were friendly and the service was extremely exceptional. The spa and wellness facilities were great. I would recommend this hotel you definitely get what you pay for and I’ll be returning. The hotel is situated in a great place not even a 10min walk from the train station.
2024 年 2 月入住 2 晚
Guest Relations 于 2024年02月12日 的回复
Dear Annalee,We would like to thank you for taking the time to leave this wonderful feedback regarding your stay at Grand Hotel Amrâth Amsterdam.We are extremely delighted to read that you had a great stay at our hotel. Thank you for your kind ratings of our staff service, it is of utmost importance to all team members to deliver best-in-class service and quality accommodation for our beloved guests. we are glad to know that our hotel has accommodated your needs.Once again, we appreciate your feedback. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.It was a pleasure welcoming you as our guest and we look forward to do so again in the nearby future. With kind regards,Guest Relations Officer.

8/10 还可以

Wil

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Guest Relations 于 2024年02月5日 的回复
Dear Wil,We highly appreciate your positive rating!We are glad that you had a great time staying at the Grand Hotel Amrâth Amsterdam.We look forward to serving you again soon.With kind regards,Guest Relations Officer.

8/10 还可以

Shan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Good stay only thing I’ll say is there’s a £150 deposit that I had no clue of and it has to be paid on card
2024 年 1 月入住 2 晚
Guest Relations 于 2024年02月5日 的回复
Dear Shan,Thank you for sharing your experience at Grand Hotel Amrâth Amsterdam.We are glad to read that you enjoyed your stay at our hotel.However, we apologize for the fact that you were not aware of the deposit which we take upon arrival. We are sorry if this caused any inconvenience. Thank you again for your feedback and we hope to welcome you again in the future.With kind regards,Guest Relations Officer.

8/10 还可以

Marissa,Hewitt

满意:清洁度、员工和服务、住宿条件和设施
The hotel is right across from Central Station, it's a great location
2024 年 1 月入住 4 晚
Guest Relations 于 2024年02月1日 的回复
Dear Marissa,Thank you for sharing you experience at Grand Hotel Amrâth Amsterdam with us.We are truly glad to read that you enjoyed your stay at our hotel and that the location was convenient to you.We appreciate you choosing our hotel, and we look forward to welcoming you again.With kind regards,Guest Relations Officer.

6/10 一般

Nicholas

2024 年 1 月入住 2 晚
Guest Relations 于 2024年03月25日 的回复
Dear Nicholas,Thank you for rating our property!We apologize that some aspects of your stay did not match your expectations. Please let us know if there is anything we can do to make the next experience even better so you can have an unforgettable experience. We look forward to seeing you soon.With kind regards,Guest Relations OfficerGrand Hotel Amrâth Amsterdam.

8/10 还可以

HANY

满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Nice hotel
An interesting hotel, good location as it is reasonably central but far away enough from any noisy areas. Quirky rooms but definitely needs some areas updating as a bit worn out . All in all comfy and cenral but slightly tired
2024 年 1 月入住 2 晚
Guest Relations 于 2024年01月29日 的回复
Dear Hany,Thank you for sharing your experience at Grand Hotel Amrâth Amsterdam.We are pleased to read that you had a pleasant and comfortable stay at our hotel.We appreciate your valuable feedback, as it will help us make changes for the better.We hope to welcome you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

10/10 超赞

Ebony

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel. Old style charm. Nice and quiet, but a short walk to central station and may great restaurants and bars.
2024 年 1 月入住 4 晚
Guest Relations 于 2024年01月29日 的回复
Dear Ebony,We truly appreciate you taking the time to share your experience at Grand Hotel Amrâth Amsterdam.We are thrilled to know that you had a great stay at our hotel and that you found its location convenient.Thank you for your 5-star rating. Your satisfaction is our top priority.It was a pleasure welcoming you as our guest and we look forward to do so again in the near future. With kind regards,Guest Relations Officer.

10/10 超赞

Olga

与家人出行
I’m love
2024 年 1 月入住 2 晚
Guest Relations 于 2024年01月29日 的回复
Dear Olga,Thank you for choosing our hotel and for your 5-star rating!We are so glad to hear you enjoyed your stay. Our hotel aims to provide a unique experience, and we work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel.With kind regards,Guest Relations Officer.

10/10 超赞

Helen,Lyndhurst

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were totally fabulous, friendly, helpful and knowledgeable. The hotel is very near the main station so really convenient for getting to and from the airport. The hotel is an artistic and architectural wonder and fascinating to wander around.
2024 年 1 月入住 3 晚
Guest Relations 于 2024年01月24日 的回复
Dear Helen,Thank you very much for sharing your experience at Grand Hotel Amrâth Amsterdam with us.Your review and rating is a beautiful testimony for our hotel and the staff therefore we truly thank you. We are delighted to read that you enjoyed your stay at our hotel and that our staff have provided you with the right service. We will ensure to share your feedback with our entire team.Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We’ll continue striving to provide the best service to our guests.We cannot wait to welcome you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.

4/10 很差

Brian

满意:客房舒适度,清洁度
不满意:员工和服务
Will choose elsewhere
Requesting a deposit was a bad idea when card details suffice elsewhere. Someone knocking on our door every morning waking us on our holiday. Curtains opening automatically early morning waking us. Very strange Portuguese barman.
2024 年 1 月入住 4 晚
Guest Relations 于 2024年01月16日 的回复
Dear Brian,Thank you for your feedback. We appreciate you sharing your experience with us.We regret to read that you could not enjoy your stay to the fullest.We truly apologize for the fact that your comfort was disturbed. Our guests' comfort and satisfaction is our top priority. Please rest assured that your valuable feedback will be discussed with our team to look further into the matter.We are sorry for the curtains as this might happened due to mixed signals, this will be shared with our Technical team. Once again, thank you for your feedback. We offer you our sincerest apologies for the inconvenience caused to you. This is not the memorable time we wanted you to have. With kind regards,Guest Relations Officer.

8/10 还可以

Staci

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I had a wonderful time and loved the hotel itself and the location. My only issue which is what prompted the “good” rather than “excellent” review is the bathroom. First, there is next to no lighting so putting on makeup or doing my hair was a challenge. Second, the tub is so deep it was hard to climb in and out for a shower. Lastly, the shower doors did not stay in a single place so they would either end up hitting us or allowing the water to end up on the floor. Other than that we loved our stay!
2024 年 1 月入住 4 晚
Guest Relations 于 2024年01月16日 的回复
Dear Staci,Thank you for your feedback, we appreciate the time you have taken to share your experience with us.We are delighted to read that your stay was pleasant and positive.However, we apologize for the inconvenience regarding the bathroom. Please rest assured that your valuable feedback will be forwarded to our Technical team to improve your future stay with us.Thank you again for your feedback, and we truly hope to welcome you again to Grand Hotel Amrâth Amsterdam.With kind regards,Guest Relations Officer.

8/10 还可以

David

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great sized room. Good option of complimentary drinks left in the room.
2024 年 1 月入住 3 晚
Guest Relations 于 2024年01月16日 的回复
Dear David,Thank you for choosing Grand Hotel Amrâth Amsterdam and for taking the time to write a review.We are so glad to hear you enjoyed your stay. Our hotel aims to provide a unique experience, and we work hard to exceed your expectations. We are looking forward to welcoming you back to our hotel.With kind regards,Guest Relations Officer.

10/10 超赞

Lee

满意:清洁度、员工和服务、住宿条件和设施
Loved it will be returning many thanks happy new year
2023 年 12 月入住 4 晚
Guest Relations 于 2024年01月16日 的回复
Dear Lee,Thank you very much for your wonderful review and 5-star rating!Our aim is to provide our guests with a memorable stay, and we are delighted to read that we have succeeded.On behalf of Grand Hotel Amrâth Amsterdam family we thank you again for your 5-star rating and for choosing our hotel. We can’t wait to exceed your expectations every time you choose us.With kind regards, Guest Relations Officer.

10/10 超赞

Timo

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Mycket vänligt och trevligt bemötande av flickan i receptionen.
2024 年 1 月入住 2 晚
Guest Relations 于 2024年01月16日 的回复
Dear Timo,Thank you for choosing to stay and rate Grand Hotel Amrâth Amsterdam.Wonderful to read that you have enjoyed your stay with us and we were able to meet your expectations, this is what we strive for and are delighted to see that we managed. Thank you as well for your words of appreciation about our staff's service. We will make sure to share your kind words with the entire team.Your 5-star rating motivates us to keep pushing forward and sets the tone for excellence in all that we do.We look forward to welcoming you again soon.With kind regards,Guest Relations Officer.

10/10 超赞

Lorenzo

满意:住宿条件和设施,员工和服务
2024 年 1 月入住 3 晚
Guest Relations 于 2024年01月16日 的回复
Dear Lorenzo,We highly appreciate your 5-star rating!We are glad that you had a great time staying at the Grand Hotel Amrâth Amsterdam.Our entire team is looking forward to welcoming you back to our property.With kind regards,Guest Relations Officer.

10/10 超赞

Thomas

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff were brilliant. The rooms were classy, the pool and spa area was really reaxing and tranquil, the steak off the restaurant menu was sublime and the hotel is in the beating heart of Amsterdam. All in all. It was a cracking Amsterdam experience. Lovely Hotel and felt like a home from home for me. Thanks to all the staff, thankyou Amsterdam, thankyou Holland. What a great place.
2024 年 1 月入住 3 晚
Guest Relations 于 2024年01月11日 的回复
Dear Thomas,Thank you very much for leaving this wonderful feedback and 5-star rating regarding your stay at Grand Hotel Amrâth Amsterdam.It is incredibly encouraging to see you have enjoyed your stay with us. Thank you for your kind ratings of our staff's service, it is of utmost importance to all team members to deliver best-in-class service and quality accommodation for our beloved guests, and we are glad that this commitment was reflected in your stay.On behalf of the whole team, we thank you for sharing your feedback and for helping us to keep delivering the quality our guests deserve. Rest assured, your kind words will be shared with the entire team. Once again, thank you for giving us your valuable feedback and we will be looking forward to welcoming you again soon.With warm regards,Guest Relations Officer.

10/10 超赞

Chance

满意:清洁度、住宿条件和设施、客房舒适度
Great Stay in Amsterdam
Stay was really nice staff was friendly and helpful really awesome architecture and amenities
2024 年 1 月入住 1 晚
Guest Relations 于 2024年01月10日 的回复
Dear Chance,Thank you very much for your choosing to stay and rate Grand Hotel Amrâth Amsterdam.It is wonderful to know that your stay was everything you hoped it would be.Furthermore, we are glad that our staff's service was up to your expectations.We truly hope to be able to serve you again in the future.With kind regards,Guest Relations Officer.

10/10 超赞

Stephen

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my stay and will be back again. The staff was excellent
2023 年 10 月入住 3 晚
Guest Relations 于 2024年01月11日 的回复
Dear Stephen,Thank you very much for taking the time to share your experience at Grand Hotel Amrâth Amsterdam.We are honored by your wonderful review. Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Furthermore, we are delighted to know that our staff have provided you with the right service.We can’t wait to serve you again soon.With kind regards,Guest Relations Officer.

8/10 还可以

Sandro

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
Guest Relations 于 2024年01月11日 的回复
Dear Sandro,We highly appreciate your 5-star rating.We are glad that you had a great time staying at Grand Hotel Amrâth Amsterdam.Our entire team is looking forward to welcoming you back to our property.With kind regards,Guest Relations Officer.

8/10 还可以

mark

与配偶出行
满意:清洁度、员工和服务、服务设施
The property is unique in design, some quaint features, rooms are adequate. There needs to be plug sockets near to mirrors. The gym needs the equipment looking at, as most of it doesn’t work. Overall a good hotel & would probably stay there again
2024 年 1 月入住 2 晚
Guest Relations 于 2024年01月9日 的回复
Dear Mark,Thank you for sharing your experience regarding your stay at Grand Hotel Amrâth Amsterdam.We are glad to know that your stay was pleasant at our hotel. However, we regret to read that some aspects of your stay were not positive.Please rest assured that your constructive feedback will be discussed with our team in order to make improvements where possible.We appreciate your feedback, it will help us make changes for the better.We truly hope to welcome you again soon.With kind regards,Guest Relations Officer.

6/10 一般

Simon

满意:员工和服务,清洁度
不满意:住宿条件和设施
Good location but expensive, dark and dingy
Hotel is in a great location and has a nice spa. Steam room was out of order on our visit. The rooms and decor are old and feel dark and dingy. Staff were friendly and attentive. Overall this hotel is only worth it for the location but I think there are better options in the city centre. Parking was €70 per night on top of the room in their garage.
2023 年 12 月入住 1 晚
Guest Relations 于 2024年01月9日 的回复
Dear Simon,We appreciate you taking the time to share your experience at our National Monument, the Grand Hotel Amrâth Amsterdam.We regret to read that some aspects of your stay did not meet your expectation.We apologize for the fact that the Steam room was out of order due to maintenance.On the other hand, we are pleased to know that our staff have provided you with the right service.I would like to inform you that we take our guests' feedback very seriously. Therefore, your feedback will be forwarded to our team in order to make improvements where possible.Thank you again for your feedback and we truly look forward to welcoming you in the near future.With kind regards,Guest Relations Officer.

10/10 超赞

Bonita Megan

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Our room was lush and the spa was such a treat in the day! Had a minor issue with heating but the staff were very helpful.
2023 年 12 月入住 3 晚
Guest Relations 于 2024年01月9日 的回复
Dear Bonita,Thank you very much for choosing Grand Hotel Amrâth Amsterdam. We truly appreciate you sharing your experience with us.How amazing to hear that you had a wonderful time staying with us. Providing the highest level of hospitality is our number one priority and we are truly glad to hear that we met your utmost expectations.Your kind words about our staff will be passed to them.We look forward to welcoming you again whenever your travel brings you back to Amsterdam.With kind regards,Guest Relations Officer.