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关于阿姆斯特丹迈酒店的点评

4 out of 5
阿姆斯特丹迈酒店
30 Geldersekade, Amsterdam, NH

点评

9.0

非常棒

10 分 - 超赞。368 条好评,共有 589 条点评" "
8 分 - 还可以。151 条好评,共有 589 条点评" "
6 分 - 一般。43 条好评,共有 589 条点评" "
4 分 - 很差。17 条好评,共有 589 条点评" "
2 分 - 糟糕。10 条好评,共有 589 条点评" "

9.4/10

清洁度

9.4/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

PUI LAM

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Stylish stay in the city center of Amsterdam
A very stylish hotel with service. It located in the city center, just 10mins walk to central station and easy to get to some attractions.
2023 年 5 月入住 2 晚
Team Hotel MAI Amsterdam 于 2023年06月3日 的回复
Dear PUI LAM,We thank you for staying at Hotel MAI Amsterdam and for sharing your experience online.We are happy to read that your overall stay was to your liking and that you liked the design and location of our hotel.It will be our pleasure to welcome you again at Hotel MAI Amsterdam.Kind regards,Team Hotel MAI Amsterdam

4/10 很差

Winter

与家人出行, 与配偶出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
燈光不足,感覺不舒服
2023 年 4 月入住 3 晚
carl 于 2023年05月4日 的回复
Dear Winter,We thank you for staying at Hotel MAI Amsterdam and for your feedback.We really appreciate your feedback, we would like to inform you that the lights can be regulated by pressing longer on the light switch as indicated in the guest directory guide sent to your email.We hope to welcome you again at Hotel MAI Amsterdam.Kind regards,Team Hotel MAI Amsterdam

6/10 一般

Chung Yin

与配偶出行
满意:员工和服务,清洁度
酒店由住宅改建,所以樓層的分佈有點奇怪,大堂的佈置是華麗的,亦富中國風。 我住得是有閣樓的房間,一入房間就感覺空空如也,房間一旁是櫥櫃,放置了熱水壺及少量即沖咖啡,靠窗放了一張枱和兩張櫈,然後就是洗手間。洗手間是今次住宿最可怕的體驗。企缸的設計,除非你靠近最入的牆角沖涼,否則一定會啲沖涼水一地都係,但洗手間冇去位,變相要等佢乾。有一晚我已經好小心沖涼,點知都一地水,然後我發現原來係佢個座廁漏水,最後因為第二日退房,我都冇同酒店反映了。 而瞓覺嘅地方喺閣樓,有電視機喺床尾,整體正常冇特別。
Sofian 于 2023年04月12日 的回复
Dear Chung Yin,Thank you for taking the time to write feedback. I am happy to see that we exceeded your expectations for our Chinese format.In addition to this, thank you for making us aware of the bathroom.Please accept my sincere apologies for the inconvenience you have experienced as this does not meet our typical service guidelines.We do hope to welcome you back In Amsterdam, and in particular, in Hotel Mai.Kind regards,SofianTeam Hotel MAI Amsterdam

10/10 超赞

Jennifer,Overland Park

商务旅客
满意:清洁度、员工和服务、住宿条件和设施
The lofted room was wonderful. Location was great.
2024 年 4 月入住 1 晚
Marine 于 2024年04月30日 的回复
We sincerely appreciate your feedback and are delighted to learn that you found our loft room to be wonderful and our location to be great. Providing exceptional experiences is at the core of our mission, and it's gratifying to know that we succeeded in meeting your expectations. Your kind words serve as motivation for our team to continue delivering excellence in hospitality. We look forward to the opportunity of hosting you again in the near future

6/10 一般

Minh

与家人出行
满意:员工和服务
inconvenient
2024 年 4 月入住 2 晚
Marine 于 2024年04月30日 的回复
Thank you for sharing your feedback with us. We regret to hear that your experience was inconvenient. We value your perspective and would appreciate any specific details you can provide to help us address any shortcomings and improve our service. Your satisfaction is important to us, and we hope to have the opportunity to exceed your expectations in the future. Please don't hesitate to reach out to us directly if there's anything further we can do to enhance your experience.

10/10 超赞

Mark

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pleasantly surprised by this city centre hotel Friendly atmosphere, great location, very helpful staff, and a very nice clean, fresh, and varied breakfast option- overall an enjoyable stay
2024 年 4 月入住 3 晚
Marine 于 2024年04月30日 的回复
Thank you so much for sharing your experience with us! We're absolutely thrilled to hear that you had an excellent stay. Your satisfaction is what we strive for, and it's wonderful to know that we met your expectations. While we're delighted that you enjoyed your time with us, we're sorry to hear about the cleanliness issue you encountered in the Amsterdam streets. Your feedback is incredibly valuable to us, and we'll certainly pass it along to the appropriate authorities to address. We genuinely appreciate your input, and we can't wait to have the pleasure of welcoming you back for another fantastic stay in the future

10/10 超赞

Mark

与配偶出行, 团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay, but cleanliness of the Amsterdam streets is poor
2024 年 4 月入住 2 晚
Marine 于 2024年04月30日 的回复
Your fantastic review has truly brightened our day! We're deeply appreciative of your kind words and thrilled to have provided you with such a delightful surprise during your stay. Hearing that you found our hotel to be friendly, conveniently situated, and our staff exceptionally helpful warms our hearts. We take immense pride in upholding high standards of cleanliness and freshness, and it's wonderful to know that our breakfast options were to your liking. Your feedback motivates us to continuously strive for excellence, and we eagerly anticipate the opportunity to host you again for another memorable stay!”

10/10 超赞

Jonathan,Seattle

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’ve been to Amsterdam a lot and was a little apprehensive booking a hotel so close to the train station. I expected to be somehow disappointed, but I wasn’t. As it turned out, the rooms were beautiful, spacious and modern, and the staff was a joy. It exceeded all expectations, and therefore had the benefit of being close to everything with none of the usual downsides. It was serene and delightful. This will be my hotel of choice anytime visiting AMS.
2024 年 3 月入住 1 晚
Marine 于 2024年04月30日 的回复
Your feedback fills us with genuine delight! We're ecstatic to learn that your stay exceeded your expectations in every regard. It's truly gratifying to hear that despite any initial reservations, you found our hotel to be a delightful surprise. We're pleased to hear that you appreciated the beauty, spaciousness, and modern amenities of your room, as well as the exceptional service provided by our staff. Your description of experiencing the convenience of our location without encountering any drawbacks is truly appreciated. We're deeply honored to be your preferred hotel in Amsterdam, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay!

8/10 还可以

LEE

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely boutique hotel near to Amsterdam Centraal train station. Well appointed room despite allegedly being one for the smaller ones. Great breakfast with lots of options including freshly made omelette. We did have to queue for 10 minutes at check in but that was due to a larger group ahead. That said it would be helpful if we could pre check in as it is a laborious process using their iPad. Minor quibble. We will be back.
2024 年 3 月入住 1 晚
Team Hotel MAI Amsterdam 于 2024年03月29日 的回复
Dear Lee, Thank you very much for taking the time to leave us such a positive review! We're thrilled to hear that you had a lovely stay at our boutique hotel near Amsterdam Centraal train station and that you found your room well-appointed despite its size. It's great to know that you enjoyed our breakfast options, especially the freshly made omelette. We apologize for the 10-minute wait during check-in due to a larger group ahead of you. Your feedback about pre-check-in is duly noted, and we'll explore ways to improve the process. We're grateful for your understanding and patience and look forward to the pleasure of welcoming you back on your next visit to Amsterdam!With regards, Team Hotel MAI Amsterdam

8/10 还可以

Dawn

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is in a great location. In walking distance to most attractions. It is less than a five minute walk from Amsterdam Centraal Train Station, Metro, and trams.
2024 年 3 月入住 6 晚
Team Hotel MAI Amsterdam 于 2024年03月29日 的回复
Dear Dawn, Thank you for your positive review! We're delighted to hear that you found our hotel's location convenient and accessible. Being within walking distance to most attractions and less than a five-minute walk from Amsterdam Centraal Train Station, Metro, and trams is indeed a great advantage for our guests. We're glad that you enjoyed the convenience of our central location and we hope to welcome you back again soon for another enjoyable stay!With kind regards, Team Hotel MAI Amsterdam

10/10 超赞

Melanie joy

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is in a fantastic location, 5 mins from central station, 2mins from china town, 5 mins from red light district and 10mins from dam square. It was excellent, had everything you needed, breakfast was well stocked and enjoyable. Decor in hotel is really well done too. Would definitely stay again!
2024 年 2 月入住 3 晚
Team Hotel MAI Amsterdam 于 2024年03月22日 的回复
Dear Melanie, Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our prime location and found it convenient for exploring the city. It's wonderful to know that you found everything you needed during your stay and that you appreciated our well-stocked and enjoyable breakfast. We take pride in our attention to detail, including the decor, and we're delighted that it contributed to your positive experience. We can't wait to welcome you back for another excellent stay in the future!Kind regards, Team Hotel MAI Amsterdam

10/10 超赞

Isaac

2024 年 3 月入住 1 晚
marine 于 2024年04月30日 的回复
Your fantastic review has truly brightened our day! We're deeply appreciative of your kind words and thrilled to have provided you with such a delightful surprise during your stay. Hearing that you found our hotel to be friendly, conveniently situated, and our staff exceptionally helpful warms our hearts. We take immense pride in upholding high standards of cleanliness and freshness, and it's wonderful to know that our breakfast options were to your liking. Your feedback motivates us to continuously strive for excellence, and we eagerly anticipate the opportunity to host you again for another memorable stay!

8/10 还可以

Qiao qiao

2024 年 3 月入住 1 晚

6/10 一般

Lavi

与配偶出行
满意:住宿条件和设施,员工和服务
Friendly staff. Not the cleanest and doesn’t rise to the expectations suggested by the reviews.
2024 年 3 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年03月22日 的回复
Dear Lavi, Thank you for sharing your feedback with us. We're pleased to hear that you found our staff friendly; however, we're sorry to learn that your experience regarding cleanliness did not meet your expectations or align with what you anticipated based on reviews. Maintaining a clean and comfortable environment for our guests is a top priority for us, and we take your comments seriously. We will address this matter with our housekeeping team to ensure that we uphold the highest standards of cleanliness throughout the hotel. We appreciate your honesty and hope to have the opportunity to welcome you back in the future, where we can demonstrate our commitment to providing an exceptional experience.Kind regards, Team Hotel MAI Amsterdam

10/10 超赞

Chris

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff and service at this hotel were simply amazing!
2023 年 12 月入住 3 晚
Team Hotel MAI Amsterdam 于 2024年03月22日 的回复
Dear Chris, Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our staff and service. Providing exceptional service is at the heart of what we do, and it's fantastic to know that we exceeded your expectations. Your kind words mean a lot to us, and we truly appreciate your recognition. We look forward to welcoming you back for another amazing stay in the future!With warm regards, Team Hotel MAI Amsterdam

10/10 超赞

aaron

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect stay! Location perfect! Bargain!
2024 年 3 月入住 1 晚
Diego Team Hotel Mai 于 2024年03月2日 的回复
Dear Aaron,Thank you for choosing to stay with us and for taking the time to leave such a positive review! We're thrilled to hear that you had a perfect stay and that our location met your needs perfectly. We always strive to provide great value for our guests, and we're delighted to know that you found your stay to be a bargain.We hope to have the pleasure of welcoming you back for another perfect stay in the future!Best regards,

10/10 超赞

Robert

满意:清洁度、员工和服务、住宿条件和设施
Great location close to central station. Lovely hotel.
2024 年 2 月入住 1 晚
Diego Team Hotel Mai 于 2024年02月13日 的回复
Dear Robert,That's wonderful feedback! It's great to hear that you enjoyed the location and found our hotel lovely. Thank you for taking the time to share your experience, Robert. We hope to welcome you back again soon! If you have any further comments or if there's anything we can assist you with, please feel free to let us know.

6/10 一般

Nathalie

与配偶出行
满意:员工和服务
We had a nice stay. Nice and easy check in and check out. The breakfast was a bit boring and the fruit seemed like it was from a can. The firealarm went off while we were there but the staff didn't keep us informed or told os when we could go back to our rooms which was a bit odd.
2024 年 1 月入住 7 晚
Bram 于 2024年02月7日 的回复
Dear Nathalie, Thank you for sharing your recent experience with us. We truly value your feedback and appreciate the opportunity to address your concerns.We would like to clarify that the alarm you heard during your stay was not a fire alarm but rather an unrelated safety precaution. Nevertheless, we understand the importance of clear communication in such situations, and we apologize for any confusion or inconvenience caused by the alarm sounding.Rest assured, the safety and well-being of our guests are of utmost importance to us, and we will take your feedback into consideration to ensure that our communication procedures are as clear and effective as possible in the future.Once again, we sincerely apologize for any inconvenience experienced and hope that you will consider giving us another opportunity to exceed your expectations during your next visit.

8/10 还可以

Brandon

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Property was well take care of for a historic building very nice very friendly Only issue our suite was a loft and the loft was all most unbearable hot would be nice with a fan.
2024 年 2 月入住 2 晚
Bram 于 2024年02月7日 的回复
Dear Brandon, We greatly appreciate your thoughtful review and are pleased to hear that you found our historic property well-maintained and enjoyed the friendliness of our staff. Your feedback regarding the temperature in your loft suite is invaluable to us. We apologize for any discomfort you experienced and will certainly take your suggestion into consideration to enhance the comfort of our guests. Thank you for choosing to stay with us, and we hope to welcome you back for a more enjoyable experience in the future.

10/10 超赞

sookyoung

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very good location and helpful staffs. I feel that the rooms are a bit dim.
2024 年 1 月入住 4 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear Sookyoung,Thank you for sharing your experiences of your stay on Expedia. Your feedback is highly appreciated and will help us to improve our ability to serve you and other guests in the future.I am happy to read that you enjoyed the location and were satisfied with the staff of Hotel MAI Amsterdam. However, I sincerely regret the inconvenience that you have experienced with the lighting inside the rooms.I will share your feedback with the team in order to determine how we can prevent this from happening in the future.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 超赞

Jessica

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Terrific experience!
2024 年 1 月入住 1 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear Jessica,Thank you for taking the time to review your stay with us.We would like to thank you for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel Mai. Rest assured, your compliments will be shared with our entire team.We are looking forward to welcoming you again to Hotel Mai!Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Viagem ferias em familia
Hotel todo reformado. Recepção mto atenciosa, qto espaçoso
2024 年 1 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear guest,Thank you for taking the time to review your stay with us.We would like to thank you for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel Mai. Rest assured, your compliments will be shared with our entire team.We are looking forward to welcoming you again to Hotel Mai!Kind regards,AdrianTeam Hotel MAI Amsterdam

8/10 还可以

Jason

商务旅客
满意:员工和服务、住宿条件和设施、客房舒适度
Good Stay
Nice hotel in the heart of Amsterdam within walking distance to the train station downtown. Lot of restaurants and bars in the area. Room was nice and comfortable, no complimentary water though. Hotel locks front door at ~4pm, there is some homeless and other people of the night roaming around and some asked for money as we walked by. Main lobby area is nice with lounge, coffee, drinks etc. However, when we came back at 11pm and tried to use the lounge area we were asked to leave due to "welfare of all the guests". There was 3 of us sitting down talking quietly and they asked us to leave the area... why have a lounge? Nice hotel and would stay again.
2024 年 1 月入住 1 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear Jason,Thank you for taking the time to write feedback. I am happy to see that you enjoyed the location of our hotel, as well as our amenities.In addition to this, thank you for making us aware of the situation outside the property.Please accept my sincere apologies for the inconvenience you have experienced. Unfortunately, we can not prevent this from happening. However, should the situation escalate, you may approach the Front Office staff so that they can act upon this matter.We do hope to welcome you back in Amsterdam in the future.Kind regards,AdrianTeam Hotel MAI Amsterdam

8/10 还可以

Brenna

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Lovely hotel, really friendly staff and amazing location
2023 年 12 月入住 3 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear Brenna,Thank you for reviewing your stay at Hotel Mai, your feedback is of great value to us.We are pleased that you were satisfied with our hotel and our friendly staff. We really appreciate your positive feedback about our hotel as we always aim to provide the best service possible.Thank you for staying with us!Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 超赞

Emile

满意:住宿条件和设施,清洁度
2024 年 1 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear Emile,First of all, we would like to thank you for sharing your experience online. We are delighted that you enjoyed your stay at Hotel Mai. To be rated so high is a compliment and we have shared your review with our team.We are looking forward welcoming you again in Hotel Mai.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 超赞

John

2024 年 1 月入住 1 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear John,First of all, we would like to thank you for sharing your experience online. We are delighted that you enjoyed your stay at Hotel Mai. To be rated so high is a compliment and we have shared your review with our team.We are looking forward welcoming you again in Hotel Mai.Kind regards,AdrianTeam Hotel MAI Amsterdam

4/10 很差

Sonia

不满意:客房舒适度,住宿条件和设施
Ikle lyd isolert, kan høre alle bevegelser/ ord så blir sagt fra rommet over. I sengen var det synke hull på ene siden. Genetelt elektrisk pp rommet var ikke bra standar, lys var ødelagt, ladere var ødelagt og aircon funket bare av og til. Vindus kan ikke åpnes på rommet heller.
2024 年 1 月入住 3 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear Sonia,Thank you for reviewing your stay at Hotel Mai. Your feedback is highly appreciated as we do our utmost to improve our daily operations.My sincere apologies that you were not completely satisfied with the state of your room. The satisfaction of our guests is our utmost priority, thus I will discuss this with the team in order to remedy these issues and to prevent this from happening again.We hope that you give us another opportunity to meet your expectations in your future visit to Amsterdam.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 超赞

Nisreen

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Gorgeous hotel and in a great location
2024 年 1 月入住 1 晚
Team Hotel MAI Amsterdam 于 2024年01月30日 的回复
Dear Nisreen,Thank you for taking the time to post a review of your recent stay at Hotel Mai. We take pride in our hotel and its fantastic location in the heart of Amsterdam. To describe our property as gorgeous is a fantastic compliment that we always strive to receive from our guests.It would be our pleasure to welcome you back in Hotel Mai.Kind regards,AdrianTeam Hotel MAI Amsterdam

10/10 超赞

Rianna

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 1 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Rianna,Thank you for choosing our hotel. We're delighted to hear you had a wonderful stay, and your 5-star rating means a lot to us. If there's anything specific you'd like to share or suggest, feel free to let us know. We look forward to welcoming you back for another fantastic experience.Kind regards,Michal

10/10 超赞

Miled

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This stay was better than we expected. Very clean and spacious room, awesome location close to restaurants and centraal station.
2024 年 1 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Miled,Thank you for choosing Hotel MAI Amsterdam. We're delighted to hear you had a wonderful stay, and your 5-star rating means a lot to us. If there's anything specific you'd like to share or suggest, feel free to let us know. We look forward to welcoming you back for another fantastic experience.With regards,Michal

10/10 超赞

William,Cheselbourne

满意:清洁度
2024 年 1 月入住 3 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear William,Thank you for choosing Hotel MAI Amsterdam. We're delighted to hear you had a wonderful stay, and your 5-star rating means a lot to us. If there's anything specific you'd like to share or suggest, feel free to let us know. We look forward to welcoming you back for another fantastic experience.With regards,Michal

10/10 超赞

Eden

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 4 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Eden,Thank you for choosing Hotel MAI Amsterdam. We're thrilled to hear you had a fantastic stay! Your perfect score means a lot to us. If there's anything you'd like to share or suggest, we're all ears. Can't wait to welcome you back for another outstanding experience.With kind regards,Michal

10/10 超赞

Constantin,Saint Laurent

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thank you!
2024 年 1 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Daer Constantin,Thank you for staying with us. We're thrilled to hear you had a fantastic stay! Your perfect score means a lot to us. If there's anything you'd like to share or suggest, we're all ears. Can't wait to welcome you back for another outstanding experience.With kind regards,Michal

6/10 一般

Sarah

满意:员工和服务,清洁度
2023 年 12 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Sarah,Thank you for your recent stay with us. We appreciate your feedback and are glad to hear you had a positive experience. If there's anything specific you'd like to share or suggest, we'd love to hear it. We look forward to welcoming you back for another great stay.With kind regards,Michal

10/10 超赞

DANIEL

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Daer Daniel,Thank you for choosing Hotel MAI Amsterdam.. We're thrilled to hear you had a fantastic stay! Your perfect score means a lot to us. If there's anything you'd like to share or suggest, we're all ears. Can't wait to welcome you back for another outstanding experience.With kind regards,Michal

8/10 还可以

真实旅客

与家人出行
满意:员工和服务,清洁度
Esperaba más
Esperaba más de este hotel por el costo e impuestos, la habitación es buena hasta que es momento de ir a la cama es de lo peor para nada cómoda, la ubicación si es ruidosa, el desayuno es muy bueno, el trato del personal es muy bueno y son muy atentos, no tengo reclamo en eso. Tal vez lo recomendaría por la cercanía a la estación central, metro, tranvía, etc.
2023 年 12 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Guest, Thank you for taking the time to share your feedback with us. We sincerely apologize that the room amenities did not meet your expectations. Your comments are valuable to us as we continuously strive to enhance our services. On a brighter note, we are delighted to hear that you had positive experiences with our staff and enjoyed the breakfast. Your compliments motivate us to maintain the high standards we aim for in customer service. We truly appreciate your input and hope to have the opportunity to make your next stay more enjoyable in every aspect.With kind regards,Marine

10/10 超赞

shannon

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Beautiful stay
Really beautiful hotel & very comfortable rooms. Easily walkable to everything
2023 年 12 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Shannon, We truly appreciate your positive feedback! It’s fantastic to hear that you found our Hotel to be both beautiful and our Rooms comfortable. We take pride in our commitment to providing a high-quality experience for our guests. It’s wonderful that our location contributed to your convenience. We look forward to the pleasure of hosting you again and ensuring your next stay is equally delightful!With kind regards,Marine

10/10 超赞

Wayne

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is within easy walking distance from Amsterdam central train station. It was in a good location, very clean and comfortable room. We booked a room with a canal view and breakfast. The room was very quiet and the breakfast very good. Didn’t like their coffee though. The staff are friendly and helpful.
2023 年 12 月入住 3 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Wayne, Thank you for sharing your experience. We’re delighted you found our Hotel’s location convenient, rooms clean and comfortable, and the enjoyable view on the canal. It’s great to hear you experienced a quiet stay and appreciated our friendly and helpful staff. We regret any inconvenience with the coffee but are pleased you enjoyed the breakfast. Your feedback is valuable, and we look forward to the opportunity to host you for another positive stay.With kind regards,Marine

6/10 一般

Nazan

团体旅客
满意:员工和服务,清洁度
It was a lovely hotel and location was perfect. However, during our stay there was a lot of noise from the people upstairs at night which caused us a sleepless/restless night. But other than that I think it’s a good hotel and the staff were amazing.
2023 年 12 月入住 2 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Nazan, Thank you for expressing your thoughts after your stay. We’re pleased you found our hotel lovely and the location more than convenient. We extend our sincere apologies for any inconvenience caused by the noise during your stay. Our priority is to make a peaceful experience for our valued guests. It’s heartening to know you consider us a good hotel, and we appreciate your kind words about our amazing staff. Your feedback is invaluable, and we look forward to the opportunity to welcome you back for a more restful experience. With kind regards,Marine

8/10 还可以

Ridvan

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 3 晚
Team Hotel MAI Amsterdam 于 2024年01月11日 的回复
Dear Ridvan,Thank you for your recent stay with us. We appreciate your feedback and are glad to hear you had a positive experience. If there's anything specific you'd like to share or suggest, we'd love to hear it. We look forward to welcoming you back for another great stay.With kind regards,Michal

8/10 还可以

Swasti

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
.
Bram 于 2024年02月7日 的回复
Dear Swasti,Thank you for reviewing your stay with Hotel MAI Amsterdam. We are happy that you enjoyed your stay with us. Looking forward to welcome you again in Amsterdam.

10/10 超赞

Aimee

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, staff and price! Would definitely stay again
2023 年 12 月入住 2 晚
Reception 于 2023年12月19日 的回复
Dear Aimee, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our great location, found our staff to be accommodating, and appreciated our pricing. Your kind words mean a lot to us. We’re delighted to have provided you with a positive experience, and we can't wait to welcome you back for another stay. If there's anything specific you loved or any suggestions you may have, feel free to share—we're always looking for ways to enhance our guests' experiences. Looking forward to hosting you again soon! Best regards, Katerina Team Hotel MAI Amsterdam

10/10 超赞

Romar

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Reception 于 2023年12月19日 的回复
Dear Romar, Thank you so much for your generous 5 out of 5 score! We're thrilled to hear that you had a positive experience with our service. It means a lot to us that you took the time to share your feedback. If there's anything specific you loved about your experience or if you have any suggestions for improvement, we'd love to hear more. Our team is always striving to provide the best possible service and your insights are incredibly valuable. Thanks again for choosing us, and we look forward to serving you in the future! Best regards, Katerina Team Hotel MAI Amsterdam

10/10 超赞

Benjamin

满意:住宿条件和设施,清洁度
Bram 于 2024年02月7日 的回复
Dear Benjamin, Thank you for reviewing your stay with Hotel MAI Amsterdam. We are happy that you enjoyed your stay with us. Looking forward to welcome you again in Amsterdam.

10/10 超赞

Sean

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Great
2023 年 12 月入住 1 晚
Edwin 于 2023年12月19日 的回复
Dear Sean,Thank you for sharing this amazing review online! We are delighted to read that we could help you to make your stay at Hotel Mai a memorable one.It would be our pleasure to welcome you back to Hotel Mai.Kind regards,EdwinTeam Hotel MAI Amsterdam

10/10 超赞

Clayton

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great stay
Beautiful room! Conveniently located!
2023 年 12 月入住 2 晚
Edwin 于 2023年12月19日 的回复
Dear Clayton,Thank you for sharing your experiences of your stay in Hotel Mai with us. We are happy to read that you enjoyed the room and our location. Your feedback is highly appreciated.We look forward to welcoming you back to Hotel Mai for your next visit to Amsterdam.Kind regards,EdwinTeam Hotel MAI Amsterdam

10/10 超赞

Andres

满意:清洁度、员工和服务、住宿条件和设施
Excellent location!!! The staff were great 👍 and the location prefect for us Thank you soooo much
2023 年 12 月入住 3 晚
Edwin 于 2023年12月19日 的回复
Dear Andres,Thank you for reviewing your stay at Hotel Mai, your feedback is of great value to us.We are pleased that you were satisfied with the room and the location. We really appreciate your positive feedback about our hotel as we always aim to provide the best service possible.Thank you for staying with us!Kind regards,EdwinTeam Hotel MAI Amsterdam

10/10 超赞

Megan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brilliant hotel in convenient location
Hotel was in a very convenient location, maximum of 20 minute walk from anything we wanted to do. Was very clean and the staff were very welcoming. Self service bar downstairs. Rooms were very clean and authentic. 100% will be staying again
2023 年 12 月入住 3 晚
Edwin 于 2023年12月19日 的回复
Dear Megan,Thank you for taking the time to share your experience at Hotel Mai.It brings us a lot of pride and joy to hear that you are an avid fan of our hotel and we really appreciate your presence. We are looking forward to welcome you again in our hotel.Kind regards,EdwinTeam Hotel MAI Amsterdam

8/10 还可以

Urs

满意:清洁度、员工和服务、服务设施
Etwas ringhörig im Hotel. Aber sonst alles okay und freundliches Personal
2023 年 12 月入住 2 晚
Edwin 于 2023年12月19日 的回复
Besten Urs,Vielen Dank, dass Sie Ihre Erfahrungen Ihres Aufenthalts auf Expedia geteilt haben. Ihr Feedback wird uns sehr geschätzt und wird uns helfen, unsere Fähigkeit, Sie und andere Gäste in Zukunft zu bedienen, zu verbessern.Ich freue mich zu lesen, dass Ihnen das Personal gefallen hat. Ich bedauere jedoch aufrichtig die Unannehmlichkeiten, die Sie mit den Ringhörigkeit erfahren haben.Ich werde Ihr Feedback mit dem Team teilen, um herauszufinden, wie wir verhindern können, dass dies in Zukunft passiert.Mit freundlichen Grüße,EdwinTeam Hotel MAI Amsterdam

10/10 超赞

Linda

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good quick stay
Only spent one night but the hotel was beautiful…very clean and comfortable and convenient to visiting my the area.
2023 年 12 月入住 1 晚
Edwin 于 2023年12月19日 的回复
Dear Linda,Thank you for taking the time to review your stay with us.We would like to thank you for sharing your experience online.We are happy to read that we have been able to provide you with an extraordinary stay in Hotel Mai. Rest assured, your compliments will be shared with our entire team.We are looking forward to welcoming you again to Hotel Mai!Kind regards,EdwinTeam Hotel MAI Amsterdam