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关于阿姆斯特丹蒂沃里都灵酒店的点评

5 out of 5
阿姆斯特丹蒂沃里都灵酒店
Nieuwe Doelenstraat 24, Amsterdam

点评

9.2

非常棒

10 分 - 超赞。544 条好评，共有 783 条点评" "
8 分 - 还可以。168 条好评，共有 783 条点评" "
6 分 - 一般。41 条好评，共有 783 条点评" "
4 分 - 很差。18 条好评，共有 783 条点评" "
2 分 - 糟糕。12 条好评，共有 783 条点评" "

9.4/10

清洁度

9.6/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

10/10 超赞

KAI-HSUAN

2023 年 1 月入住 1 晚
General Manager 于 2023年02月14日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great stay with us. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards,Ludo de JongGeneral Manager NH Collection Doelen

10/10 超赞

Hsin I

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
地點理想方便 浴室超讚 入住迅速 服務親切
地點理想方便 浴室超讚 入住迅速 服務親切
2018 年 9 月入住 1 晚
Hotel Director 于 2018年09月21日 的回复
Dear Guest, Thank you so much for sharing your feedback with us! We are delighted to hear that you had a great experience with our location, the bathroom and especially with our friendly service. Your kind words makes us very happy and proud. If you ever plan to visit Amsterdam again, it would be fantastic to welcome you back with us! Warm Regards, Marije Veenhoven - Hotel Director

10/10 超赞

Desmond，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay for sure.
Absolutely a nice place to stay for a week in AMS. Easy to access nearby places for sightseeing. Staff are nice and helpful. Stayed there with my friend and they solved everything we needed about the room or travelling guide. Definitely will visit there once again if time is available!
2017 年 6 月入住 8 晚
Marije Veenhoven Hotel Director 于 2017年07月18日 的回复
Dear Sir/ Madam, Thank you for choosing our hotel for your stay in Amsterdam. We are grateful to read that you had a great experience, and location of the hotel were satisfying to you. I am looking forward to welcome you back at the NH Collection Doelen. Should there be anything we could arrange for a future stay, please do not hesitate to contact us directly. Warmest regards,

10/10 超赞

Desmond，Hong Kong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place to stay for sure.
Absolutely a nice place to stay for a week in AMS. Easy to access nearby places for sightseeing. Staff are nice and helpful. Stayed there with my friend and they solved everything we needed about the room or travelling guide. Definitely will visit there once again if time is available!
2017 年 6 月入住 8 晚
Marije Veenhoven Hotel Director 于 2017年07月18日 的回复
Dear Sir/ Madam, Thank you for choosing our hotel for your stay in Amsterdam. We are grateful to read that you had a great experience, and location of the hotel were satisfying to you. I am looking forward to welcome you back at the NH Collection Doelen. Should there be anything we could arrange for a future stay, please do not hesitate to contact us directly. Warmest regards,

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Dear sir/madam, Thank you for taking the time to review your stay at the NH Collection Doelen. Hopefully we may welcome you back in the future! Warm Regards, Marije Veenhoven Hotel Director

8/10 还可以

Ken，grapevine

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
The property was very nice but the room very small. It was difficult finding places to eat without a reservation.
2024 年 4 月入住 2 晚
Tivoli Doelen Amsterdam 于 2024年05月4日 的回复
Dear Guest, We truly appreciate it for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam.We are very pleased to hear that you had a good experience with the property.We truly feel sorry that we could not meet your expectations with regards to the size of the room and that you found difficult to find places without reservations. We do hope that you enjoyed your time in Amsterdam Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam

10/10 超赞

bart

满意：清洁度、员工和服务、住宿条件和设施
The best location in Amsterdam. Staff was amazing. Super clean.
2024 年 4 月入住 2 晚
Tivoli Doelen Amsterdam 于 2024年05月4日 的回复
Dear Guest,We truly appreciate it for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are delighted to hear that you had a great experience with the location, staff services and cleanliness. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam

10/10 超赞

Patrick，San Diego

满意：清洁度、员工和服务、住宿条件和设施
Fantastic property, great staff, and great location.
2024 年 4 月入住 1 晚
Tivoli Doelen Amsterdam 于 2024年04月24日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experience with our location, property and staff. It makes us very happy to hear that you and your family enjoyed your stay with us. It was our pleasure hosting you and hopefully we may welcome you back in the near future.Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam

10/10 超赞

Michael

与配偶出行
满意：住宿条件和设施，清洁度
Location.
2024 年 4 月入住 4 晚
Tivoli Doelen Amsterdam 于 2024年05月4日 的回复
Dear Guest, Thank you so much for sharing your feedback with us. We are very pleased to hear that you had a good experience with us.It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Warmest regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam

10/10 超赞

wyman

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 5 晚
Tivoli Doelen Amsterdam 于 2024年04月22日 的回复
Dear Guest,Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experienceIt was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral Manager Tivoli Doelen Amsterdam

10/10 超赞

Marjorie

满意：服务设施
Beautiful stay at this lovely classy hotel. I wish I could give it 10 stars!! Immaculate, clean, and very classy! Located in the perfect spot in the middle of the city. All landmarks are about an18-20 minute walk. Treat yourself!! We’ll ba back
2024 年 4 月入住 4 晚
Tivoli Doelen Amsterdam 于 2024年04月20日 的回复
Dear Guest, Thank you so much for sharing your feedback with us.We are very pleased to hear that you had a good experience with the location cleanliness and our historic hotel.If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

Linda

满意：清洁度、员工和服务、住宿条件和设施
Beautiful hotel with stunning architecture and lobby. Clean, modern, well-appointed rooms. Canal-view rooms add to the charm. Staff is helpful and efficient. Perfect location for seeing major sights in Amsterdam.
2024 年 4 月入住 1 晚
Tivoli Doelen Amsterdam 于 2024年04月12日 的回复
Dear Guest,Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are very pleased to hear that you had a good experience with our location, canal view, architecture, lobby and that you found clean, modern & well-appointed our rooms and helpful & efficient the service provided by our staff.Your kind words about our staff are much appreciated and will definitely be shared with our teamIf you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Warmest regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

Jennifer

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was exceptional clean and wonderful concierge Maurice!! He couldn’t have been nicer. Room had a wonderful view, however a bit a the small size, but overall wonderful!!
2024 年 4 月入住 3 晚
Tivoli Doelen Amsterdam 于 2024年04月12日 的回复
Dear Guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with the room, canal view, service provided by our colleague Maurice.Your kind words about our staff are much appreciated and will definitely be shared with our team.We truly feel sorry that we could not meet your expectations with regards to the size of the room. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kindest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

Jeff

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a delightful experience at the Tivoli. Upon arrival, a friendly doorman promptly assisted with our bags, setting a welcoming tone from the start. The designated check-in area was cozy, and the staff were both professional and personable. The entire hotel boasts lovely lighting, creating a warm ambiance from the lobby to the rooms. Although our room was on the smaller side, it was well-lit and impeccably clean. Despite the limited space, the bed was comfortable, and the sheets were crisp and fresh. The bathroom, while compact, was equipped with all the essentials. I particularly appreciated the heated towel rack and the hotel-branded towels, which added a touch of luxury. The attention to detail was evident, with amenities like lip balm and nail filler available—a lifesaver when I accidentally broke a nail. Our room offered a stunning view of the river, especially enjoyable on sunny days when the natural light flooded the room, creating a sunbathing-worthy atmosphere. Moreover, the hotel's location in the heart of the city ensured that we were within easy reach of all the activities and attractions. Additionally, the area felt safe, providing peace of mind throughout our stay. The breakfast selection was extensive and of exceptional quality, further enhancing our stay. Without hesitation, I would wholeheartedly recommend this hotel to others.
2024 年 3 月入住 3 晚
Ludo de Jong 于 2024年03月29日 的回复
Dear Guest, Thank you so much for sharing your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are delighted to hear that from the moment you stepped foot in our hotel you had a great experience with the warm welcome, the ambience in the hotel, cleanliness, bathroom, amenities in the room, view from the room, location and especially the attention of our staff. Your kind words are highly appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and we would be honored to welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

8/10 还可以

Pamela

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Very small rooms but nice comfortable hotel.
2024 年 3 月入住 4 晚
Tivoli Doelen Amsterdam 于 2024年03月16日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. It makes us very happy to hear that you found our hotel comfortable. However, we truly feel sorry that we could not meet your expectations with regards to the size of the room.We do hope that you enjoyed your time in AmsterdamKindest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam

4/10 很差

Gina

不满意：住宿条件和设施
2024 年 2 月入住 3 晚
Tivoli Doelen Amsterdam 于 2024年03月16日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us.We regret to see that you did not have the best experience during your stay with us.We hope that you do give us a chance for a future stay so that we can proof that we can do better. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

Laura

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The location was perfect, convenient to everything. The hotel was clean and well maintained. The staff was exceptional, very friendly and helpful. The breakfast buffet was delicious, with multiple options. My daughter and I had a wonderful stay.
2024 年 3 月入住 6 晚
Ludo de Jong 于 2024年03月11日 的回复
Dear Guest, Thank you so much for sharing your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are beyond happy to hear that you had a great experience with our location, cleanliness, breakfast and especially the service provided by our friendly staff! Your compliments will definitely be shared with our entire team. It was our pleasure hosting you and we would be honored to welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is faultless as far as we are concerned and I am a very picky guest. The place is beautifully decorated and maintained and the food is absolutely excellent. What we simply could not get over was the absolutely amazing service we received from every single staff member. We travel alot and have never experienced service like it. We would not stay anywhere else in Amsterdam after this.
2024 年 3 月入住 1 晚
Tivoli Doelen Amsterdam 于 2024年03月8日 的回复
Dear Guest, We truly appreciate it for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen AmsterdamWe are honored to hear that you had a great experience with our hotel, the decoration, food and service provided by our staff members.Your kind words about our staff are much appreciated and will definitely be shared with our team. If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future.Warmest regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

Richard N

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Only thing was the noise from the street on the ground floor - everything else was fantastic - friendly and helpful staff and breakfast was awesome
2024 年 3 月入住 3 晚
Tivoli Doelen Amsterdam 于 2024年03月8日 的回复
Dear Guest,Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are delighted to hear that you had a great experience with our breakfast and our friendly & helpful staff.Our sincere apologies for the inconveniences with regards to the noises from the street. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious.It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kindest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

raz

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great service
2024 年 2 月入住 3 晚
Ludo de Jong 于 2024年02月26日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great stay with us at Tivoli Doelen Amsterdam. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

8/10 还可以

Richard

与配偶出行
Really nicely maintained hotel in a great location. Staff are very helpful.
2024 年 2 月入住 3 晚
Ludo de Jong 于 2024年02月21日 的回复
Dear Guest, Thank you so much for sharing your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are delighted to hear that you had a great experience with our hotel style, location and especially our helpful staff. Your kind words are highly appreciated and will definitely be shared with our entire team.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Irene

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay at Tivoli Doleon Amsterdam. The room was well appointed with very comfortable bed. It’s located conveniently close to trams and trains making it a great starting point for touring. The staff is very accommodating and breakfast was fantastic!
2024 年 2 月入住 4 晚
Ludo de Jong 于 2024年02月21日 的回复
Dear Guest, We highly appreciate that you took the time to share your feedback with us. It makes us very happy and proud to hear that you had and excellent stay with us at Tivoli Doelen Amsterdam. And a great experience with the room, comfort of the bed, location, breakfast and especially our accommodating staff. Your compliments will definitely be shared with our entire team. It was our pleasure hosting you and we would be honored to welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Michael

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful view of the canal and city!
2024 年 2 月入住 2 晚
Ludo de Jong 于 2024年02月21日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are beyond happy to hear that you had a great stay with us at Tivoli Doelen Amsterdam and especially enjoyed the view on the canal. It was our pleasure hosting you and hopefully we may welcome you back in the near future.Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Kelsey

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic hotel. Staff was 5 star quality. Greeted with warm towels, water and champagne during check in. Rooms are smaller, but that is typical for Europe. Still clean, comfortable and updated. Will absolutely stay here again!
2024 年 1 月入住 3 晚
Ludo de Jong 于 2024年02月18日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are beyond happy to hear that you had a great experience from the moment that you stepped foot in our hotel, with the warm welcome, cleanliness and comfort. Your compliments will definitely be shared with our entire team. It was our greatest pleasure hosting you and we would be honored to welcome you back in the near future.Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Esa

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Great choice
Just one-two blocks from the busiest streets yet walking distance to everywhere in AMS. Friendly staff in this moderate size (no rush in breakfast) luxury hotel. Would surely go again!
2024 年 1 月入住 2 晚
Ludo de Jong 于 2024年02月5日 的回复
Dear Guest, Thank you for taking the time to share your experience with us. It makes us very happy and proud to hear that you had a great stay with us and a great experience with our central location and friendly staff. If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

charles

2024 年 1 月入住 3 晚
Ludo de Jong 于 2024年01月31日 的回复
Dear Guest, Thank you for taking the time to share your feedback with us. We are honored to hear that you had a great stay with us. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General ManagerTivoli Doelen Amsterdam

6/10 一般

Sarah，Atlanta

与配偶出行
满意：清洁度
不满意：住宿条件和设施，员工和服务
The property is beautiful and is located on the wonderful location. The staff however was interesting, few incidents happened and i don’t know what to think of them. For example, the room was not properly cleaned before hand and we were blamed of smoking in the room by the cleaning ladies because of some significantly really really old cigarette buds found from outside the window. The cleaning ladies also for some reason never emptied out the room bins and took out trash? We had the breakfast buffet, one morning there were flies in the juice served… second day, we wanted to sit at our usual seat where we sit everyday and the restaurant person asked her to move because it was for 4 people — another couple came and wanted that seat and it was given to them without question even though they were also just two people. (mind you the entire restaurant was completely empty). I wish the people made it better since the location/hotel was absolutely amazing!
2024 年 1 月入住 4 晚
Ludo de Jong 于 2024年01月31日 的回复
Dear Guest, Thank you for taking the time to share your feedback with us. We are sorry to hear that you did not have the best experience with us. Our sincere apologies for the inconveniences with regards to the cleanliness and with the breakfast. Please be informed that this does not meet up to our standards at all. The comments and suggestions of our guests are very important to us in order to improve our services. Therefore, we will discuss this matter with all involved departments. We do truly hope that you did enjoy your precious stay in Amsterda, and that we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

DAISUKE

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2024 年 1 月入住 1 晚
Tivoli Doelen Hotel 于 2024年01月30日 的回复
Dear Guest, We truly appreciate it for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen AmsterdamWe are very pleased to hear that you had a good experience during your stay with us.We would be honored to welcome you back in the near future. Warmest regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

Maria L

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Perfecto para Ámsterdam
Excelente experiencia en general. Tanto en el personal, como en las instalaciones y ubicación.
2024 年 1 月入住 2 晚
Ludo de Jong 于 2024年01月22日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great stay with us and a great experience with our facilities and location. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

ANASTASIOS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 5 晚
Tivolo Doelen Amsterdam 于 2024年01月16日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam.We are delighted to hear that you had a great experience with us.If you ever plan to visit Amsterdam again, we would be honored to welcome you back in the near future. Kindest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

Priscilla

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 3 晚
Tivoli Doelen Hotel 于 2024年01月14日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us.It makes us very happy to hear that you haveenjoyed your stay with us. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral Manager Tivoli Doelen Amsterdam

10/10 超赞

Francisco

2024 年 1 月入住 3 晚
Tivoli Doelen Hotel 于 2024年01月14日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experience during your stay with us.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral Manager Tivoli Doelen Amsterdam

8/10 还可以

Clayton

与配偶出行
满意：清洁度
There was major construction for a school building across the street that was not advertized. It cuts down on the ambience in a world heritage zone. The rooms are good, but small and not enough storage for clothes in the winter. Nice staff.
2023 年 12 月入住 5 晚
Tivoli Doelen Hotel 于 2024年01月14日 的回复
Dear Guest, Thank you for taking the time to share your feedback with us.We are very pleased to hear that you had a good experience with the staff.We truly feel sorry that we could not meet your expectations with regards to the size of the room. We regret to read that you did not have the best experience with the construction across the street .We take your feedback very serious and will share this with the management.It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I highly recommend this hotel, the staff was super attentive, the food was top notch and the location was within walking distance of all the attractions. The room was very comfortable and had a great view but the staff in the hotel really made all the difference. I really love the breakfast and dinner as they have a lot of options and the food was really good. I recommend the breakfast as you can order eggs Benedict, omelet or just grab food from the buffet. My favorite was the hot chocolate my wife and I are still craving it weeks later.
Tivoli Doelen Hotel 于 2024年01月5日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen AmsterdamWe are very pleased to hear that you had a good experience with the food, walking distance location , room view, breakfast specially with our Benedict eggs and that you found the room comfortable.Your kind words about our staff are much appreciated and will definitely be shared with our teamWe would be honored to welcome you back in the near future.Warmest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam

10/10 超赞

james

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice property
2023 年 12 月入住 1 晚
Ludo de Jong 于 2023年12月28日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our property. It was our pleasure hosting you and we would be honored to welcome you back in the near future.Kind regards,Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Thomas

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Excellent location
Warmly greeted after a long night of flying, we very much enjoyed our three night stay. Bert and Rose were extraordinarily helpful. Loved the modern shower. The room was smallish but had great canal views. Hotel is at the heart of Amsterdam, with easy walks to everywhere from the museums to the red light district.
2023 年 12 月入住 3 晚
Ludo de Jong 于 2023年12月26日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. It makes us very happy and proud to hear that you had a great experience with the warm welcome, the room with canal view, location and the service provided by our staff, with Bert and Rose in particular. Your compliments will definitely be shared with Bert and Rose.It was our pleasure hosting you and we would be honored to welcome you back in the near future.Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Ronald

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Centraal en toch rustig gelegen hotel in AMS
Mooi, net heel centraal (en toch rustig) gelegen hotel in AMS.
2023 年 12 月入住 1 晚
Ludo de Jong 于 2023年12月24日 的回复
Beste meneer/mevrouw, Hartelijk dank voor het delen van uw feedback met ons. Wij voelen ons vereerd om te horen dat u heeft genoten van uw verblijf bij ons. Het was ons een genoegen om u bij ons te mogen verwelkomen en hopelijk mogen wij u in de nabije toekomst terug verwelkomen. Met vriendelijke groeten, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

M

Top tier service
2023 年 12 月入住 1 晚
Ludo de Jong 于 2023年12月21日 的回复
Dear Guest, We highly appreciate it for taking the time to share your experience with us. We are honored to hear that you had a great experience with the service provided by our time. Your compliments will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future.Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Mark Alexander

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The reception was very helpful and made us feel welcome.
2023 年 12 月入住 2 晚
Ludo de Jong 于 2023年12月18日 的回复
Dear Guest, Thank you so much for sharing your feedback with us. We are delighted to hear that you had great stay with us and especially a great experience with our reception team. Your compliments will definitely be shared with them. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

8/10 还可以

Harri

满意：清洁度、员工和服务、客房舒适度
Joulumatka
Kokemus oli loistava ja hotelli hyvä ja sijainti oikein hyvä. Hotellille pieni miinus, koska yleisissä/aulassa ja eniten tiloissa haisi hieman viemärit. Se haju, kun peitetään hajusteilla niin ei hyvä. Onneksi ei haitannut huoneessa. Aamiainen ja palvelu/henkilökunta 10/10
2023 年 11 月入住 3 晚
Ludo de Jong 于 2023年12月18日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are very pleased to hear that you had a great experience with our location, breakfast and especially with our staff. Your compliments will definitely be shared with our entire team. We do take your feedback with regards to the smell very serious and will discuss this matter with all involved departments. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

John

2023 年 12 月入住 2 晚
Ludo de Jong 于 2023年12月18日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had great stay with us at Tivoli Doelen Amsterdam. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

George

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location, beautiful view, close to lots. Very elegant hotel.
2023 年 10 月入住 1 晚
Ludo de Jong 于 2023年12月15日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our location, view from the room and elegant design. Your kind words are highly appreciated and will definitely be shared with our entire team.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

8/10 还可以

Joseph

团体旅客
满意：员工和服务，清洁度
While the location is excellent, this hotel falls short of being a five-star establishment. Despite claiming recent renovations, it's unclear where the funds were allocated as some hotel rooms still require new carpets. Additionally, investing in an ionizer for the front entryway would greatly improve the initial unpleasant smell upon entering the hotel. With some small improvements, I would consider returning to this property. Besides those things, the staff was great.
2023 年 11 月入住 4 晚
Ludo de Jong 于 2023年12月5日 的回复
Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a good experience with our location and especially with the service provided by our staff. The comments and suggestions of our guests are very important to us in order to improve our services. Therefore, we do take your feedback with regards to the replacements of the carpets and smell very serious and will discuss this matter with all involved departments. It was our pleasure hosting you and hopefully we may welcome you back in the near future.Kind regards,Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Zipp，Houston

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel is lovely. Our room was clean. Staff were friendly and helpful. Location was perfect and close to so many eateries and shopping.
2023 年 11 月入住 2 晚
Ludo de Jong 于 2023年12月5日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our clean room, location and especially with our friendly and helpful staff. Your kind words are highly appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and we would be honored to welcome you back in the near future.Kind regards,Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Nigel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy to get to, friendly staff,. We had a meal in the evening here and it was fantastic. The chef came out and asked if all was ok we even got a second helping of the cheese board off them. They also do a great cocktail at the bar.
2023 年 11 月入住 1 晚
Ludo de Jong 于 2023年11月23日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. It makes us very happy and proud to hear that you had a great stay with us and a great experience with our staff, with the chef in particular. Your kind words are highly appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

8/10 还可以

James

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is in an excellent location. We were there for business at the RAI convention center. It is easy to walk to great shopping and restaurants from this hotel very close to the red light District for the one stroll just to see it. The staff is fantastic. They will bend over backwards and do anything for you. The restaurant inside the hotel is excellent five stars. Downside to the hotel was the room. We had the best suite in the hotel but… Carpet was disgusting. And the room was extremely cold. 16°C. It was unacceptable. This lasted for a couple of days as the heat system cannot keep up. They put an auxiliary heater in our room which helped a bit. I’m sure the other rooms are better. The only other thing we noticed was an awful smell within the lobby in our room. We smelled that in other restaurants in the lobby of the hotel next-door. We think it might be from the canal. I Amsterdam is always a fun place to visit. Overall great experience. I would stay here again just not on the first floor.
2023 年 11 月入住 3 晚
Ludo de Jong 于 2023年11月23日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are very pleased to hear that you had a great experience with our location, our restaurant Omber and especially with the service provided by our staff.Our sincere apologies for the inconveniences that you have experienced with regards to the temperature in the room and the smell in the hotel. Please be informed that this does not meet up to our standards at all. The comments and suggestions of our guests are very important to us in order to improved our services. Therefore, we do take your feedback very serious and will discuss this matter with all involved departments. It was our pleasure hosting you and we would be honored to welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Ayleen

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Amazing hotel. With a beautiful view. I will definitely come back.
2023 年 11 月入住 2 晚
Ludo de Jong 于 2023年11月21日 的回复
Dear Guest,Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great stay with us! Your kind words are highly appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and we would be honored to welcomce you back in the near future.Kind regards, Ludo de Jong General ManagerTivoli Doelen Amsterdam

8/10 还可以

James

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is a great little hotel in a perfect location for exploring downtown Amsterdam. The staff is fantastic. Unfortunately, the hotel is a little in need of upgrades. It was a horrible smell the whole time we were there like a sewer had backed up. But I realize it wasn't just this hotel. It was also the hotel next-door. We stepped in the lobby of the hotel next-door and actually had dinner there. The smell was awful. The other issue we had with this Hotel was the room was freezing cold. 16°C. The heater cannot keep up with the room. They put an auxiliary heater in the room. 16°C. The heater cannot keep up with the room. My partner was sick from the smell and the cold. They did offer to move us to another room. After two days. Amber, in customer relations was amazing. She did a great job of making reservations for us and getting us into submissioMy partner was sick from the smell and the cold. They did offer to move us to another room. After two days. Amber, in customer relations was amazing. She did a great job of making reservations for us and getting us into some Michelin restaurants. The restaurant in the hotel is fantastic when George is cooking. The bar staff is fantastic. Cova who manages the F&B is a dear.
2023 年 11 月入住 4 晚
Ludo de Jong 于 2023年11月21日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our location, our restaurant Omber and especially with the service provided by our staff, with Amber, George and Cova in particular. Your compliments will definitely be shared with them and our entire team. Our sincere apologies for the inconveniences that you have experienced with regards to the temperature in the room and the smell in the hotel. Please be informed that this does not meet up to our standards at all. The comments and suggestions of our guests are very important to us in order to improved our services. Therefore, we do take your feedback very serious and will discuss this matter with all involved departments. It was our pleasure hosting you and we would be honored to welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Ureem

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 3 晚
Ludo de Jong 于 2023年11月14日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great stay with us! It was our pleasure hosting you and we would be honored to welcome you back in the near future.Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam

10/10 超赞

Blake

2023 年 10 月入住 3 晚
Ludo de Jong 于 2023年11月23日 的回复
Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great stay with us. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de JongGeneral ManagerTivoli Doelen Amsterdam