Superb customer service! We had our honeymoon trip at Amsterdam and stayed at the Tribe hotel for 5 nights. When we entered the room, what surprised us was the warm welcoming treats - a box of macaron with a champagne, together with a handwritten card by the hotel staff! We really felt so heartwarming❤️
We unfortunately found some problems in the room, but the counter staff swiftly helped us to change the room and also kindly offered a complimentary breakfast to us as compensation though we had not asked for it. This excellent customer service is really impressive! What a pity that we forgot to ask the staff her name. She was a friendly and pretty girl who always wore a sweet smile on her face. She also cared about our experience in the new room. How attentive she was! We really wanna express our thankfulness to her and also other staff who provided assistance to us during our stay!
The room was modern and spacious enough. We loved the design and the atmosphere. There were lots of food offered in the breakfast buffet and the environment is good and relaxing.
This hotel is definitely the most impressive one among our 14-day stay in the Europe and we would choose this hotel if we visit Amsterdam again! Thanks Tribe for giving us such a good memory during our honeymoon🩷
真实旅客
2023 年 12 月入住 5 晚
8/10 还可以
Man Sin
2023年10月23日
Man Sin
2023 年 10 月入住 3 晚
10/10 超赞
Courtney
2024年06月3日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, spacious hotel rooms with really great staff! Easy, short walk to the metro that will take you into central Amsterdam in just a few minutes.
Courtney
2024 年 5 月入住 6 晚
8/10 还可以
Tanja
2024年06月3日
满意:住宿条件和设施,清洁度
Tanja
2024 年 5 月入住 3 晚
10/10 超赞
Ana Catarina
与配偶出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and lovely hotel. Everything very modern and well looked after. Very comfortable and spacious bedroom. Will definitely stay again.
Ana Catarina
2024 年 5 月入住 2 晚
10/10 超赞
Vincent,Woodbury
2024年05月26日
满意:清洁度、员工和服务、住宿条件和设施
Vincent
2024 年 5 月入住 5 晚
6/10 一般
Diana
与家人及幼儿出行, 与家人出行
2024年05月26日
满意:员工和服务、服务设施、住宿条件和设施
Hotel als Stadthotel ok mit guter Anbindung,
aber Massenabfertigung