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关于 索拉拉套房酒店的点评

3 out of 5
索拉拉套房酒店

点评

8.2

很好

10 分 - 超赞。547 条好评，共有 1191 条点评" "
8 分 - 还可以。353 条好评，共有 1191 条点评" "
6 分 - 一般。151 条好评，共有 1191 条点评" "
4 分 - 很差。75 条好评，共有 1191 条点评" "
2 分 - 糟糕。65 条好评，共有 1191 条点评" "

8.6/10

清洁度

8.4/10

员工和服务

7.4/10

服务设施

8.2/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

Shan

2023 年 6 月入住 3 晚
The Management Team 于 2023年07月23日 的回复
Dear Shan,We appreciate your business.Thank you for good review.We hope to see you again !

2/10 糟糕

Dennis

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
太脏，隔音太差。下次不会再去了。
2022 年 5 月入住 3 晚
The Management Team 于 2022年05月16日 的回复
Dear Dennis, We apologize for the inconvenience. We appreciate your feedback.

10/10 超赞

Alfredo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My stay was amazing. I have no complaints. The bed was very comfortable. This was my first time staying here but I plan on returning! Another perk was that they offer free parking and are cheaper than all other places. It’s a walkable distance to Disneyland but we decided to Uber. Thank you for the stay!
2024 年 5 月入住 1 晚
The Management Team 于 2024年05月7日 的回复
Dear Alfredo,We appreciate your business.Thank you for the great review.We hope to see you again !

6/10 一般

Margie，San Diego

与家人出行
满意：住宿条件和设施，员工和服务
There wasn’t any breakfast in the morning. It was noisy and very thin walls. The rooms were cozy and clean. Too bad there wasn’t a shuttle to take you to Disneyland. All and all, it was a nice stay.
2024 年 4 月入住 2 晚
The Management Team 于 2024年05月7日 的回复
Dear Margie,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our services.The Management is continuously putting an effort every day to improve. Thank you for the review.

10/10 超赞

Rosario

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
The Management Team 于 2024年05月7日 的回复
Dear Rosario,We appreciate your business.Thank you for the great reveiw.We hope to see you again !

10/10 超赞

Lisa，Elk Grove

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean updated rooms. Friendly staff.
2024 年 5 月入住 2 晚
The Management Team 于 2024年05月6日 的回复
Dear Lisa,We appreciate your business.Thank you for the great reveiw.We hope to see you again !

10/10 超赞

Stefan

满意：清洁度、员工和服务、服务设施
I would stay here again. Mind you, I do not stay in my hotel when I am near the parks I am in Disneyland during the day.
2024 年 4 月入住 2 晚
The Management Team 于 2024年05月6日 的回复
Dear Stefan,We appreciate your business.Thank you for the great reveiw.We hope to see you again !

10/10 超赞

erica

满意：清洁度、员工和服务、住宿条件和设施
Great staff!!
2024 年 5 月入住 2 晚
The Management Team 于 2024年05月7日 的回复
Dear Erica,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Mike

满意：服务设施
Great stay!
2024 年 5 月入住 1 晚
The Management Team 于 2024年05月6日 的回复
Dear Mike,We appreciate your business.Thank you for the great reveiw.We hope to see you again !

8/10 还可以

Gerardo

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice
2024 年 3 月入住 2 晚
The Management Team 于 2024年05月6日 的回复
Dear Gerardo,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Hans Dieter

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Gut
2024 年 4 月入住 2 晚
The Management Team 于 2024年05月3日 的回复
Dear Hans Dieter,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Aleda

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Location location location! My new go to spot when visiting Disneyland! Clean and affordable. $7-9 Lyft to the park. We will be staying again!
2024 年 4 月入住 3 晚
The Management Team 于 2024年05月3日 的回复
Dear Alenda,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Allison

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's a small 5 min drive from Disneyland but I would stay at this hotel again. The staff was friendly and the rooms were clean.
2024 年 4 月入住 2 晚
The Management Team 于 2024年05月3日 的回复
Dear Allison,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Jonathan

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just enjoyed how convenient it was, while still being very nice for a mid range inn
2024 年 4 月入住 7 晚
The Management Team 于 2024年05月3日 的回复
Dear Jonathan,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Them

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Everything is excellent!
2024 年 4 月入住 4 晚
The Management Team 于 2024年05月3日 的回复
Dear Them,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Christine

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our room was clean and worked out perfectly for us to go to Disney!
2024 年 4 月入住 2 晚
The Management Team 于 2024年05月3日 的回复
Dear Christine,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

James

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was close to Disneyland
2024 年 4 月入住 3 晚
The Management Team 于 2024年05月3日 的回复
Dear James,We appreciate your business.Thank you for the great review.We hope to see you again !

6/10 一般

Ashley，Phoenix

2024 年 3 月入住 2 晚
The Management Team 于 2024年04月28日 的回复
Dear Ashley,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our services.The Management is continuously putting an effort every day to improve. Thank you for the review.

8/10 还可以

Danise

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
It was quiet.
2024 年 4 月入住 1 晚
The Management Team 于 2024年04月26日 的回复
Dear Danise,We appreciate your business.Thank you for the great review.We hope to see you again !

2/10 糟糕

Dustin

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Unfriendly, hateful, dirty and cluttered. Had us in a room with only us in the area and people workign from all day and couldnt sleep or relax
2024 年 4 月入住 3 晚
The Management Team 于 2024年04月26日 的回复
Dear Dustin,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our servicesThe Management is continuously putting an effort every day to improve.

10/10 超赞

JESSICA KAY

满意：清洁度、员工和服务、住宿条件和设施
Comphy and cozy! definitely coming back every month when we come to Disneyland!!!
2024 年 4 月入住 1 晚
The Management Team 于 2024年04月26日 的回复
Dear Jessica Kay,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Steve

与家人及幼儿出行
满意：员工和服务，清洁度
The staff was great. No transportation to Disneyland. I know it’s not far but walking Back after the park closes at midnight over a major freeway when there’s homeless people around isn’t a perk. You could hear neighbors talking, and the people upstairs woke us up Walking around it was pretty loud.
2024 年 4 月入住 2 晚
The Management Team 于 2024年04月22日 的回复
Dear Steven,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our servicesThe Management is continuously putting an effort every day to improve. Thank you for the great review.

10/10 超赞

Andrea

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very close to Disneyland parking
2024 年 4 月入住 5 晚
The Management Team 于 2024年04月20日 的回复
Dear Andrea,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Nicholas

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Lived my stay here again. Quiet and safe for a nice Disney trip.
2024 年 4 月入住 2 晚
The Management Team 于 2024年04月20日 的回复
Dear Nicholas,We appreciate your business.Thank you for the great review.We hope to see you again !

4/10 很差

Michael

不满意：住宿条件和设施
Nothing unique and I didn't like much. Very disappointed in the quality and the headaches right away. Within 5 hours after arriving i was locked out of my room, my room fell apart and broke and then I had switch rooms. All Within 5 hours after arriving. Very inconvenient and a huge hassle.
2024 年 4 月入住 3 晚

10/10 超赞

Cristian

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very convenient location to disneyland
2024 年 4 月入住 1 晚
The Management Team 于 2024年04月19日 的回复
Dear Cristian,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Bruna

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The best place to avoid spend much money to get on Disney, is about 20 minutes walking and totally safe
2024 年 4 月入住 3 晚
The Management Team 于 2024年04月19日 的回复
Dear Bruna,We appreciate your business.Thank you for the great review.We hope to see you again !

6/10 一般

Emma

满意：员工和服务
2024 年 4 月入住 2 晚
The Management Team 于 2024年04月16日 的回复
Dear Emma,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our services.The Management is continuously putting an effort every day to improve. Thank you for the review.

8/10 还可以

Carol

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly, helpful, and clean. No-frills but very convenient.
2024 年 3 月入住 3 晚
The Management Team 于 2024年04月15日 的回复
Dear Carol,We appreciate your business.Thank you for the review.We hope to see you again !

10/10 超赞

amanda

与家人及幼儿出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to Disney. Nice room for good price
2024 年 4 月入住 1 晚
The Management Team 于 2024年04月12日 的回复
Dear Amanda,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

amanda

满意：清洁度、员工和服务、住宿条件和设施
All around fantastic experience.
2024 年 4 月入住 2 晚
The Management Team 于 2024年04月12日 的回复
Dear Amanda,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Maria

Excelente
2024 年 4 月入住 2 晚
The Management Team 于 2024年04月12日 的回复
Dear Maria,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Diane，Oxnard

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Overall really enjoyed my stay. Very clean property and couldn’t beat the price! Definitely would stay again.
2024 年 4 月入住 2 晚
The Management Team 于 2024年04月8日 的回复
Dear Diane,We appreciate your business. Thank you for the great review.We hope to see you again !

4/10 很差

Tricia，Twentynine Palms

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Hair on the walls and used dental floss on the floor. No refrigerator and only told AFTER that only some rooms have them with a condescending "sorry". This was my second stay and i will not be back.
2024 年 4 月入住 1 晚
The Management Team 于 2024年04月8日 的回复
Dear Tricia,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our servicesThe Management is continuously putting an effort every day to improve. FYI, Your reservation was through the third party for a Standard Two Queen Beds (has no microwave and fridge). Deluxe Two Queen Beds comes with Microwave and a Fridge.Thank You

10/10 超赞

Jemelyn

与家人出行
满意：住宿条件和设施，员工和服务
Highly recommended
2024 年 3 月入住 3 晚
The Management Team 于 2024年04月7日 的回复
Dear JemelynWe appreciate your business.Thank you for great review.We hope to see you again !

8/10 还可以

Mike

满意：清洁度、员工和服务、住宿条件和设施
Nice and quiet…close to the park
2024 年 3 月入住 2 晚
The Management Team 于 2024年04月1日 的回复
Dear Mike,We appreciate your business.Thank you for the great review.We hope to see you again !

8/10 还可以

Sarah

与配偶出行
满意：清洁度、员工和服务、服务设施
Property has a great location, about a 15 walk from Disneyland. The room was clean and the staff were friendly. My only complaint is every night we stayed our showers drain backed up. We didn’t report it every night but the problem continued.
2024 年 2 月入住 4 晚
The Management Team 于 2024年04月1日 的回复
Dear Sarah,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our services.The Management is continuously putting an effort every day to improve. Thank you for the review.

10/10 超赞

rosa

2024 年 3 月入住 1 晚
The Management Team 于 2024年04月20日 的回复
Dear Rosa,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Shaun

2024 年 3 月入住 1 晚
The Management Team 于 2024年04月20日 的回复
Dear Shaun,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

oscar

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff. Newly renovated rooms. Comfortable beds and pillows. Close to Disneyland, walkable distance, and easy transportation to the park. Overall great deal!
2024 年 3 月入住 1 晚
The Management Team 于 2024年03月28日 的回复
Dear Oscar,We appreciate your business.Thank you for the great reviewWe hope to see you again !

8/10 还可以

Leo

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good renovated hotel with caring staff, large room and 2 bus stops away from Disneyland.
2024 年 3 月入住 3 晚
The Management Team 于 2024年03月28日 的回复
Dear Leo,We appreciate your business.Thank you for the great review.We hope to see you again !

2/10 糟糕

Patrick

2024 年 3 月入住 3 晚
The Management Team 于 2024年04月15日 的回复
Dear Patrick,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our services.The Management is continuously putting an effort every day to improve. Thank you for the review.

10/10 超赞

Selina

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Mine and my partners first time staying here I’ll be honest I usually don’t do motels I usually like the uppity places but after closely reading records on several sites it actually convinced me to take a chance and I do not regret it afforadable and well kept the housekeepers were great and sweet very close distance to Disneyland and our parking was always available thank you Solara for making it a great experience
2024 年 3 月入住 4 晚
The Management Team 于 2024年03月28日 的回复
Dear Selina,We appreciate your business.Thank you for the great review.We hope to see you again !

4/10 很差

seyco

与家人出行
不满意：住宿条件和设施
Bathtub over flow
2024 年 3 月入住 2 晚
The Management Team 于 2024年03月28日 的回复
Dear Seyco,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our services.The Management is continuously putting an effort every day to improve. Thank you

8/10 还可以

Destiny

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was very clean, however, the drain in the tub seemed to be clogged because it wasn’t draining. Other than that it’s about a 20 minute walk to the disney parks, clean room, overall quiet environment (besides fireworks around 9:30 every night). Only thing I did not like was during check in employee didn’t communicate my total costs, and just took my card and charged it. Please make sure to tell people what they are paying for !!
2024 年 3 月入住 3 晚
The Management Team 于 2024年03月28日 的回复
Dear Destiny,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our servicesThe Management is continuously putting an effort every day to improve. Thank you for the review.

8/10 还可以

Leticia

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I would definitely stay there again.
2024 年 3 月入住 3 晚
The Management Team 于 2024年03月28日 的回复
Dear Leticia,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Johnathan

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Clean and quiet
2024 年 3 月入住 1 晚
The Management Team 于 2024年03月28日 的回复
Dear Johnathan,We appreciate your business.Thank you for the great review.We hope to see you again !

6/10 一般

ANGELICA，bakersfield

团体旅客
满意：员工和服务
The chase in the room was very dusty and dingy and there was hair on the sheets
2024 年 3 月入住 1 晚
The Management Team 于 2024年03月28日 的回复
Dear Angelica,We appreciate your business and apologize for the inconvenience. We welcome all customer feedback so that we can continually improve our services.The Management is continuously putting an effort every day to improve. Thank you for the review.

10/10 超赞

Catherine，El Sobrante

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice rooms
2024 年 3 月入住 1 晚
The Management Team 于 2024年03月22日 的回复
Dear Catherine,We appreciate your business.Thank you for the great review.We hope to see you again !

10/10 超赞

Tiffanie，Las Vegas

满意：清洁度、员工和服务、住宿条件和设施
Good location, rooms are dated, but ok if you’re just looking for a place to sleep for your Disneyland vacation.
2024 年 2 月入住 1 晚
The Management Team 于 2024年03月22日 的回复
Dear Tiffanie,We appreciate your business.Thank you for the great review.We hope to see you again !