外观

关于波士顿/安多佛希尔顿欣庭酒店的点评

3 out of 5
波士顿/安多佛希尔顿欣庭酒店
4 Riverside Dr, Andover, MA

点评

8.6

超赞

10 分 - 超赞。400 条好评,共有 728 条点评" "
8 分 - 还可以。208 条好评,共有 728 条点评" "
6 分 - 一般。57 条好评,共有 728 条点评" "
4 分 - 很差。30 条好评,共有 728 条点评" "
2 分 - 糟糕。33 条好评,共有 728 条点评" "

8.8/10

清洁度

8.8/10

员工和服务

8.2/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

王宇飞,中国

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
安多弗希尔顿惠庭套房酒店
非常好,很温馨的酒店,就是位置较远价格合理

2/10 糟糕

Maria Marta

不满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Ellen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This has become our go to place to stay for Merrimack baseball. Close to the field. The rooms are spacious and clean. Quiet and peaceful hotel. Friendly staff.
2024 年 4 月入住 1 晚

10/10 超赞

Tomás

满意:清洁度、员工和服务、住宿条件和设施
Safe Quiet
2024 年 4 月入住 1 晚

6/10 一般

Rosilia

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Tub and bathroom sink drain not working, other than it was great
2024 年 4 月入住 1 晚

10/10 超赞

Ellen

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quiet area. Very convenient for us. Close to baseball field. Breakfast was good. Room was clean and spacious. Really like dispensers for soap and shampoo. Was very environmentally friendly. Unfortunately people above us were quite loud. Otherwise would have been a perfect stay.
2024 年 4 月入住 1 晚

8/10 还可以

Michael

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施
Shower drain not working properly
2024 年 3 月入住 1 晚

2/10 糟糕

Ehab

不满意:清洁度
2024 年 1 月入住 4 晚

4/10 很差

Melissa

不满意:住宿条件和设施,清洁度
2024 年 3 月入住 2 晚

10/10 超赞

Robert

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel
2024 年 2 月入住 1 晚

10/10 超赞

Domingo

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚

8/10 还可以

Ursula

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 3 晚

10/10 超赞

Alyson

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The woman who was managing the breakfast during my stay was an ABSOLUTE JOY to be around! She greeted every single person with a huge smile and hug and wished everyone a merry Christmas. She made complete strangers feel like family. I wish I could remember her name but this woman deserves a raise; we need more people in the world like her!
2023 年 12 月入住 1 晚

4/10 很差

真实旅客

满意:员工和服务
不满意:住宿条件和设施,清洁度
Mold
The pillows were so uncomfortable but what was more concerned was the mold in the bathroom. It wasn’t a little spot. It was a huge mold area.
2024 年 1 月入住 1 晚

8/10 还可以

Natale

满意:服务设施,清洁度
The shower didn't work. Otherwise it was great.
2023 年 12 月入住 2 晚

10/10 超赞

Claret

与家人及幼儿出行
满意:清洁度、员工和服务、住宿条件和设施
Great place for family
2024 年 1 月入住 1 晚

10/10 超赞

Maria

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 1 晚

2/10 糟糕

Frantz

2023 年 12 月入住 1 晚

10/10 超赞

Charlie

2023 年 12 月入住 1 晚

8/10 还可以

Frank

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 1 晚

10/10 超赞

Jay

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a clean facility
2023 年 12 月入住 1 晚

10/10 超赞

Anthony

满意:清洁度、员工和服务、服务设施、住宿条件和设施
I’m like very good
2023 年 12 月入住 1 晚

4/10 很差

DAMIAN,COPIAGUE

满意:清洁度、员工和服务、住宿条件和设施
On the website it stated a pet is $75 per stay when checking in i was told since i am staying 4 days instead of 3 day the dog would be $125 instead of $75. I was later charged a extra $100 in fees on top of the extra $50 for the dog. The trip was for Thanksgiving .I just didn't like the extra $150 in fees and i donot plan on staying at the hotel in the future. Great hotel but read the fine print on the fees by the time i check out i ended up pay a total $225 in fees. $75 extra for the dog was what i was expecting not a extra $150 on top of that.
2023 年 11 月入住 4 晚

10/10 超赞

Anne

与家人出行, 带宠物出行
满意:服务设施
Staff was very welcoming and friendly. Loved the continental breakfast and coffee. Room was very nice and the bed was comfortable
2023 年 11 月入住 4 晚

10/10 超赞

Leinis

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Safe and quiet location
2023 年 11 月入住 1 晚

10/10 超赞

Avinash

2023 年 11 月入住 1 晚

10/10 超赞

Maria

2023 年 11 月入住 1 晚

10/10 超赞

jennifer

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Christina

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚

10/10 超赞

Jonathan

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚

10/10 超赞

Kelvin

2023 年 8 月入住 1 晚

8/10 还可以

Robert

与家人出行
满意:员工和服务,清洁度
It was conveniently located to I93 and I495 and in quiet location...Fan controls and climate controls not working properly and bathroom paper products not fully stocked and in-room channel guides to TV not accurate.
2023 年 10 月入住 2 晚

8/10 还可以

Melissa

满意:住宿条件和设施,清洁度
2023 年 10 月入住 2 晚

10/10 超赞

Miguel

2023 年 10 月入住 1 晚

10/10 超赞

Jessica

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The basketball court was great for the kids when the pool was closed for the season!
2023 年 10 月入住 2 晚

8/10 还可以

roberto

2023 年 10 月入住 1 晚

10/10 超赞

Linda

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

10/10 超赞

Linda

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚

8/10 还可以

Jennifer

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a good stay overall! Pleased with the experience
2023 年 9 月入住 1 晚

10/10 超赞

Dianne

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Catherine

满意:清洁度、员工和服务、住宿条件和设施
I like very comfortable
2023 年 8 月入住 1 晚

10/10 超赞

Jennifer

满意:清洁度、员工和服务、住宿条件和设施
2023 年 8 月入住 1 晚

10/10 超赞

boaz

与家人及幼儿出行, 与家人出行, 与配偶出行, 商务旅客
满意:员工和服务、服务设施、住宿条件和设施
Very nice but a bit in the middle of nowhere
2023 年 8 月入住 1 晚

10/10 超赞

Sarah

满意:清洁度、员工和服务、住宿条件和设施
The desk staff Ana T. Was very helpful and welcoming! We had a great stay. It was clean, safe, very nice! Kitchen had dishes, pots, glasses and even dishwasher soap. Breakfast was wonderful! Would stay there again in a heartbeat!
2023 年 8 月入住 3 晚

6/10 一般

Roger

2023 年 8 月入住 1 晚

10/10 超赞

Naoufal,Montréal

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good service received from ‘’Sima’’ (employee at this hotel)
2023 年 7 月入住 4 晚

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 8 月入住 1 晚

10/10 超赞

Yajayra

2023 年 7 月入住 1 晚

10/10 超赞

Chris

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 7 月入住 1 晚

6/10 一般

Rebecca

与家人及幼儿出行, 与家人出行, 团体旅客
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
The front desk lady “rouisa” was terrible. Yelled at our kids in the lobby because she was on the phone for 13 minutes with a line of people waiting to check in and then when our kids started to run around from Boredom, she continued to tell us to “keep our kids in line or I will not check you in” After 10 minutes of attitude during our check in experience. We then proceeded to our room where the bathroom door handle broke and locked. So we could not get the bathroom door open. Tried to call the front desk for help and she refused to answer the phone 17 times from my room and another 5 times from our joining friend room. The lady had a disgusting attitude and killed the happiness of the start of our mini vacation getaway. HOWEVER that being said. The lady who runs breakfast every morning was amazing, wonderful, helpful and very sweet. That nice lady should be running the entire building !!!! Traveling with 5 kids is a lot in its self. And customer service people are suppose to ease up on the stress. Being in the industry I know this and am disgusted by the first 24 hours on property!
2023 年 7 月入住 1 晚