Angel Island Immigration Station Hotels

"A/C was not working during my stay."

"Great location, staff & amenities."

"Not relevant "

"Easy check in, walkable distance to everywhere, clean environment "

"Overall the hotel was great. The staff are amazing and helpful. The breakfast is a buffet and has a variety of options. Pool is nice as well but too cold during this time. The rooms were clean tidy and decently spacious. Only issue is the wifi isn’t the greatest and at times slow."

"Our stay was extremely frustrating from the moment we arrived. There were far too many stairs and level changes to navigate in order to reach the room, and very little assistance was offered to my wife and me. We were told to “take the elevator, and it’s only a few steps to your room,” but that was completely inaccurate. In reality, we had to navigate what felt like five different flights of stairs — going down and back up multiple staircases — all while carrying two large suitcases. To make matters worse, the room keys did not work on three separate occasions, forcing us to repeatedly make the long trip back down to the lobby to have them reprogrammed. The entire experience was exhausting, inconvenient, and far below expectations."

"Great location. Would stay again."

"We enjoyed our stay!"

"In an attempt to make the hotel more popular, it seems the owners re-designed the exterior, the attached shops (Zephyr Walk) and the lobby to make it cool and modern, without maintaining the rooms at all. There is a surprise resort fee, which apparently can range from $30 a night to $45 a night - to cover “amenities”. I’ve stayed at, at least a half dozen other hotels that don’t charge $35 a night per room to light a couple fire pits. Just work it into the room price and stop surprising people. As soon as we checked in, we grabbed our bags and headed to our room, only to immediately get kicked out by housekeeping. They were in our room and just kept saying “just a minute” while we stood in the hallway with our luggage. Considering the hotel also does not allow you to use the bathroom in the lobby until you check in, and we had just driven for 3 hours, we were very uncomfortable. There were strange outlets cut into the side of the nightstand that didn’t seem safe. "