My stay for 5 nights were really awful experience and disappointment but I can not move out because the rooms were prepayed online already so not refoundable. 1.The whole hotel wherever in the room, the lobby, the cafe... are all extremely hot because AC didn't work. Inside room the AC was very noisy eventhough it just worked as fan but not cooling at all. 2. The business cafe were out of service most time. Can you imagine staff there can not speak English at all while it is a 5-star hotel for int'l guests???! 3.The rooms were very old furnished that all furniture looked dirty and awful, the mini bar frig didn't work so all drinks inside just in room temperature. 4.Breakfasts were very few choices in mid-low quality which were unbelievably as it's in a 5-star hotel.