Had reservation with supporting documents; property claims no rooms available therefore no stay. Room stay charged and paid for credit card. Matter under dispute.
Ian
2024 年 4 月入住 1 晚
6/10 一般
Oscar
商务旅客
2024年03月13日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Oscar
2024 年 3 月入住 2 晚
10/10 超赞
Ferry
2024年03月5日
Ferry
2024 年 3 月入住 1 晚
4/10 很差
Julia
2024年03月5日
满意:清洁度、员工和服务、住宿条件和设施
AC not working
The room was extremely hot, no matter what we did. Opening the window was hardly an option as the noise from the road was extremely loud. The AC wasn’t working properly, again didn’t matter what temperature we tried. Please, fix the ac.
Overall hotel is good.