The room overall is very nice, clean and spacious. Location is great!
真实旅客
2019 年 10 月入住 1 晚
4/10 很差
Jean-Bernard
2024年01月2日
满意:清洁度
不满意:客房舒适度
Très décevant
Beaucoup de petits problèmes : douche glissànte, aucune notice pour régler le chauffage ni la télévision, un incroyable sous-équipement de la kitchenette (seulement 2 assiettes et 2 verrres à eau par exemple, pas de grille-pain). Et une communication de pure forme en l'absence de contact sur place.
Navrant pour une location bien située et à la décoration soignée (malgré un chariot de linge sale stationné en permanence dans l'entrée !!).
Jean-Bernard
2023 年 12 月入住 4 晚
2/10 糟糕
Marc
2023年11月24日
不满意:清洁度、服务设施、住宿条件和设施
Marc
2023 年 11 月入住 2 晚
8/10 还可以
Jisk
2023年10月19日
满意:住宿条件和设施,清洁度
Jisk
2023 年 10 月入住 2 晚
8/10 还可以
Caroline
2023年10月13日
满意:客房舒适度,清洁度
Caroline
2023 年 10 月入住 2 晚
8/10 还可以
Jake
与配偶出行
2023年10月3日
满意:服务设施,清洁度
The apartment was beautiful and spacious. Borh beds were comfortable. The batheoom was amazing with the tub and shower working beautifully. AC and heat were localized and very good.
The communication with the service was poor when we had problems, and the technician sent out to fix the problems did not fully fix one of them. The wifi was down the whole time, and we only found the router while checking out. There were lights that wouldnt turn on in all of the rooms.
All in all, great property, but it needs some better upkeep and service.
Jake
2023 年 9 月入住 3 晚
6/10 一般
Frazer
与配偶出行
2023年09月21日
满意:清洁度、服务设施、住宿条件和设施
Wow what an excellent offering in the heart of town. Let down by communication which was
only available online, all queries basically went unanswered. Be aware old building with very steep staircases, no lift.
Frazer
2023 年 9 月入住 2 晚
8/10 还可以
真实旅客
2023年09月18日
满意:客房舒适度,清洁度
Great city break
4 days in Antwerp. Apartment was very well situated for all the main historical sights
真实旅客
2023 年 9 月入住 4 晚
2/10 糟糕
Maura
与家人出行
2023年09月10日
Never got entry code; had to book elsewhere
No response to phone calls or messaging when we did not get the entry code to the apartment. Hotels.com personnel in Europe not helpful. Found another hotel, excellent and yet less expensive (Hotel Riga) in Antwerp.
Maura
2023 年 8 月入住 2 晚
2/10 糟糕
Ruth
2023年09月10日
满意:清洁度
不满意:客房舒适度
Terrible communication
It is a lovely property in a good location but our experience staying there was extremely disappointing.
Issues with luggage storage, poor communication, broken air conditioning and WiFi that didn't work with no solutions from the staff despite multiple conversations with them.
Bed was also hard and the pillows not very supportive, leaving us in pain in the morning.