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Smartflats - 中央安特卫普

Smartflats - Central Antwerp

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点评

7.6/10
不错

热门服务设施

  • 厨房
  • 洗衣机
  • 烘干机
  • 免费 Wi-Fi
  • 室外区域

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德凯恩
  • 含早餐
  • 免费 Wi-Fi
  • 餐厅
  • 空调
8.4 分，总分 10，很好，1,004 条点评
新价格 HK$683
总价 HK$830
含税款和其他费用
6 月 21 日 - 6 月 22 日
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住宿简介

Smartflats - 中央安特卫普

  • 位于中央车站的高档公寓
  • 露台、洗衣设施和小吃吧/熟食店仅是Smartflats - 中央安特卫普提供的众多设施/服务的一部分。住客可连接免费房内 WiFi，与亲朋保持联系。
  • 入住期间，您还可享受以下礼遇：
    • 快速退房、快速入住和旅游/票务服务
    • 无烟场所和多语言服务
  • 客房特色
  • Smartflats - 中央安特卫普的所有客房均具备高档床上用品和独立的起居区等舒适设施/服务，还有免费 WiFi和独立用餐区等设施/服务。
  • 其他的设施/服务还包括：
    • 浴室配备浴缸或淋浴和免费洗浴用品
    • 24-英寸平板电视，带有线频道
    • 独立的起居区、独立用餐区和厨房

同类型住宿

供应早餐、午餐和晚餐
安特卫普总理套房公寓
中央车站
  • 免费 Wi-Fi
  • 餐厅
  • 空调
  • 健身房
8.6 分，总分 10，超赞，806 条点评
新价格 HK$764
总价 HK$921
含税款和其他费用
6 月 1 日 - 6 月 2 日
安特卫普总理套房公寓
对比同类住宿

政策

入住

开始办理入住：16:00；停止办理入住：00:00
提供无接触办理入住服务
提供快速入住服务
住客需年满 18 岁

退房

11:00 之前退房
提供无接触办理退房服务
提供快速退房服务

特别入住说明

此住宿不设前台。
办理入住手续的地方不在酒店内。如需登记入住，请前往[Van Erntborntstraat 11, 2018 Antwerp]办理。
住客将于到店前 72 小时内收到内附入住说明和加密箱信息的电子邮件；请从专用入口进入
您需要在抵达之前通过安全链接完成在线注册
住宿提供的信息可以使用自动翻译工具进行翻译

进入方式

加密箱、私人入口

宠物

不可带宠物

儿童及加床

欢迎儿童入住。
不提供折叠床/加床。
提供儿童床（婴儿床），每次入住收费 EUR 25.0

该住宿接受的付款方式

重要信息

费用

您需要到店支付以下费用。费用可能包含适用的税费：

  • 征收城市税：每人每晚 EUR 3.58。此税不适用于 12 岁以下的住客。

这里已包括住宿向我们列出的全部收费项目。

其他项目

  • 儿童床（婴儿床）费用：每次入住 EUR25.0

上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。

您需知道

可能需收取加人费用，具体费用取决于住宿的政策。
入住时可能需要出示政府核发的身份证件（带照片）和信用卡，以便于支付其他杂项的费用。
特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
在相同住宿/入住日期预订超过 8 间房的团体预订可能需遵循特别的取消政策或额外收费。
此住宿接待方接受以信用卡付款；恕不接受现金
房东未说明住宿内是否安装有一氧化碳探测器；建议旅行时携带便携式探测器
房东未说明住宿内是否安装有烟雾探测器
该住宿进行了专业的清洁工作。

常见问题

Smartflats - 中央安特卫普允许宠物入住吗？

不可以，该住宿不允许宠物入内。

停车费是多少？

此住宿不提供停车服务。

何时可在Smartflats - 中央安特卫普办理入住？

开始办理入住：16:00；停止办理入住：00:00。

何时可在Smartflats - 中央安特卫普办理退房？

退房时间为 11:00。

Smartflats - 中央安特卫普的地址在哪里？

此公寓楼位于中央车站，步行即可走到德凯泽雷街、钻石区和佛兰德歌剧院。钻石乐园和世纪中心仅几步之遥。步行 5 分钟内到达安特卫普 (ZWE-安特卫普中央火车站)和安特卫普中央火车站。

点评

关于的点评

7.6

还可以

7.8

清洁度

9.4

地点

8.4

员工和服务

8.0

住宿条件和设施
10 分 - 超赞。61 条好评，共有 127 条点评
8 分 - 还可以。24 条好评，共有 127 条点评
6 分 - 一般。9 条好评，共有 127 条点评
4 分 - 很差。14 条好评，共有 127 条点评
2 分 - 糟糕。19 条好评，共有 127 条点评

点评

已验证

8/10 不错

真实旅客

满意：客房舒适度
不满意：清洁度
De lokatie van het appartement is top. Het is een prachtig appartement met heel veel licht. Bedden waren netjes gemaakt. Wij waren echter niet tevreden over de netheid van de keuken en de gangen.
2023 年 9 月入住 1 晚
已验证

6/10 一般

Maria

满意：沟通体验，服务设施
不满意：住宿条件和设施
Det fanns mycket att tillägga vad gäller underhåll. I princip allt var trasigt och det verkar som om det varit så länge och att ingen bryr sig. Men vi njöt av storleken och utsikten samt det perfekta läget.
2024 年 6 月入住 4 晚
已验证

2/10 糟糕

Ewa

不满意：清洁度、客房舒适度、沟通体验

Disgusting and dangerous

Please stay away from this property it was disgusting and dangerous even the fire alarms was ripped of the walls and not to mention bugs in the cutlery draws ,rotten food in the fridge etc.etc
2024 年 8 月入住 1 晚
已验证

4/10 较差

Petra

不满意：沟通体验，清洁度
Der lift in den 6.stock defekt, stiegenhaus stark verschmutzt, das Haus eine Baustelle, die klospülung defekt,
2023 年 8 月入住 1 晚
已验证

6/10 一般

davy

不满意：清洁度、客房舒适度、沟通体验

Goede locatie maar verwaarloosd appartement

Het appartement is gelegen op een mooie locatie in Antwerpen vlakbij het centraal station. Helaas wordt het appartement slecht onderhouden (geen werkende chauffage!) en voelt het verblijf onveilig (deur kan niet op slot langs binnenzijde). Niet aan te raden.
2024 年 1 月入住 1 晚
已验证

8/10 不错

Denis

满意：清洁度

bien globalement mais...

beaux volumes mais pas aussi sexy que sur les photos (pas de balcon) malgré choix version luxe impossible de se servir de la tv
2023 年 10 月入住 1 晚
已验证

4/10 较差

真实旅客

满意：客房舒适度
Half the doors didn't even work. Blood stains in the bathroom. Limited towels. Floors boards misshapen. Entrance to the building smells all the time especially the elevator. Share the lobby with the five guys so can use the elevator half the time during the day.
2024 年 5 月入住 3 晚
已验证

6/10 一般

Leon

不满意：沟通体验
Appartement was lekker ruim en goed gelegen. Lift was stuk, dus we moesten via trap naar de 4e etage. Verlichting in trappenhuis was gedeeltelijk defect, dus had je een zaklamp nodig om de deur te vinden. TV werkte niet goed. Zwakke wifi in appartement.
2023 年 7 月入住 3 晚
已验证

6/10 一般

Wendy

满意：清洁度、客房舒适度、沟通体验

Great location

The entrance area is dreadful and the lift was used by the restaurant and smelled of old food and was very dirty. The apartment was lovely and spacious but poorly maintained. The dishwasher was out of order, the shower head leaked badly, the kitchen tap was loose, external doors weren’t able to be opened or in one case the handle was so loose we weren’t game to use it. External doors onto the balcony could be opened from the outside and we weren’t able to lock them so security was poor.
2023 年 8 月入住 6 晚
已验证

4/10 较差

Miki

满意：沟通体验
不满意：客房舒适度，清洁度

Would not recommend

It was dirty, dusty, and lots of things was not done. The TV is not plugged in (the wire was not long enough either). The dishwasher stinks of very old dirty water. The fridge and the freezer are not working(if you are staying for a longer time thinking you can you them). There's no internet. There's a dryer but no washer. There's constant alarm from the front door down stairs that you also can hear from the bedroom. But the bed is pretty comfortable. And from the Hotels.com's side... The apartment with balcony is not available. I booked it but i hot the other apartment.
2025 年 4 月入住 4 晚
已验证

2/10 糟糕

Monica

不满意：清洁度、服务设施、住宿条件和设施、沟通体验
Filthy, greasy on the floors, which stuck underneath our shoes . Rats on the balconny and even one inside the apt.. Dishwaser was out of order. The equipment for dishes was lacking. Dusty and badly cleaned on arrival. No one from the staff called back, when we contacted them. Bed bugs , we were severely bitten all over . Overall a disgrace and far away from what one should expect of a 4 star hotel.
2023 年 9 月入住 6 晚
已验证

2/10 糟糕

Louise

不满意：清洁度、服务设施、住宿条件和设施、沟通体验
No heating . Floor warped terrible. No remote control. No communication to change late at night from the hotel. No light in bathroom light missing from ceiling - led me on that someone would contact too late at night to change hotels -3 outside freezing night. Money not refunded. However we booked through Expedia and they arrange another hotel
2024 年 1 月入住 3 晚
已验证

6/10 一般

Mark

满意：清洁度
不满意：服务设施、住宿条件和设施、沟通体验
Great central location but couple of issues - lights in bathroom didn't work, there was a massive ridge in the middle of the floor (trip hazard) & the fridge was not working - in fact it was running very hot & there was a burning smell in the unit (plastic was warping inside fridge around light) - a clear fire risk. When informed Smartflats simply thanked us for the info & made no attempt. to remedy or compensate. Poor service as we rented the apartment to prepare our own food & were limited.
2023 年 12 月入住 1 晚
已验证

2/10 糟糕

Seungchul

不满意：清洁度、客房舒适度、沟通体验

Total disaster

Even i didn't get access key to enter room, no front desk and even customer support didn't know what is correct access code. And ask me try several way and failed. So I ask to cancel my booking but didn't confim it and no reponse so far. It is total disaster and I am waiting their refund, hope I can get it asap.
2022 年 10 月入住 2 晚
已验证

4/10 较差

Henk

不满意：沟通体验，清洁度
Erg vies appartement, vloer plakte overal en de kinderen hadden na 30 seconden al vieze zwarte voeten. Gelijk gemeld bij service center maar ze hebben t niet opgelost. Verder zat in de vriezer een vieze laag ijs waar ze op de noordpool u tegen zeggen. Ook wilde een raam niet dicht, niet fijn met kleine kinderen op die hoogte. En bij verlaten was lift ook nog eens kapot wat een uur heeft gekost om alles op ee trappen naar beneden te krijgen. Dus afrader! Was alles dan slecht? Nee de grote van het appartement was geweldog evenals de locatie dicht bij het centrum, de winkels en de zoo!
2024 年 10 月入住 2 晚
已验证

2/10 糟糕

Chloe

不满意：沟通体验，清洁度

Awful stay

When walking up, the front door didn’t work, so it was left open to the street. This entryway was not lit, and had equipment all over the place. We found out that we shared an elevator with Five Guys restaurant next door because one night it was full of potatoes. Upon arrival to our unit, we found the bathroom sinks had backed up and had trash in them. The main bathroom light did not work. Both of the toilet seats were not clean. The sheets had hair in them, the towels were all stained in some way. We found underwear under the bed. There was no hot water our entire stay. Only one of the windows was unlocked and could open, allowing very little ventilation. One of the windows was cracked. The floors were sticky in places. There were dirty handprints on the walls, stains on the ceiling, and water damage below the windows. The front door constantly jiggled because it was not actually framed. This place was very odd because there were lamps in places without outlets. The TV didn’t have an outlet anywhere close to it, so it did not work as advertised. We reached out to the owners via hotels.com and there has been no response.
2024 年 8 月入住 3 晚
已验证

4/10 较差

Nino

不满意：清洁度、住宿条件和设施、沟通体验
Although the property boasts a perfect location, ample space, and fantastic views, our stay was marred by numerous issues that made it quite challenging. Despite reaching out to The Smartflats Team via telephone and WhatsApp, none of the issues were addressed during our stay. 1. The internet connection was non-functional throughout our three-night stay. 2. We requested a change to our door access code due to security concerns, as our neighbors had the same code, compromising our safety and privacy. Additionally, the neighboring guests inadvertently entered our property. 3. A foul odor emanated from the shower. 4. The TV remote control was missing. 5. Essential bathroom amenities such as shower and hand wash utensils were depleted. 6. Numerous stains were present around many door knobs and light switches. 7. Kitchen cupboard and fridge doors exhibited a sticky residue. 8. The building entrance and elevator were significantly dirty and emitted unpleasant odors. 8. The doorknob to the sleeping room was broken. 9. Both the balcony door and the window in the sleeping room were dysfunctional and did not close properly. Had they addressed at least some of these issues, I would highly recommend the property due to its fantastic view and proximity to the central train station.
2024 年 3 月入住 3 晚
已验证

2/10 糟糕

Simon

不满意：清洁度、客房舒适度、沟通体验

Like a horror movie

This place is dangerously rundown. Please cancel any bookings you have here Pro: • Location • Big space and nice terrace Against: • Front door to building is broken and replaced with dodgy door and plywood frame which is constantly open. The broken front door has a constant alarm. • Lift is broken to ground floor. It’s works intermittently and is often full of waste. • Hallways smell as is used for storage for dirty bedding and are used for storing waste for the Fast food burger place next door (5 Guys) who use the same lift and stairwell. E.g. lift was unusable for hours as it was full of large smelly bins • Hallway floors are wet. Smell is a mixture of fast food waste, homeless people and sewage. Hallways blocked with cages for bedding and food waste • Stairways are unlit. Lights have been torn out from the ceiling, presumably to allow the homeless to sleep in the dark. • Homeless people sleep in the lift lobby at night • There is a hole in the front door of the apartment stuffed with a plastic bag • The windows are broken or don’t lock making the place both hot and insecure. The bedroom has no opening windows (window is screwed shut) and is floor to ceiling glass, so is very hot. • There are mosquitos and bugs everywhere. Had to visit the pharmacy twice for numerous bug bites. Praying it’s the bugs I can see and not bed bugs. • Representatives of the property do nothing (look at reviews here and on other sites- these are long standing issues).
2024 年 9 月入住 5 晚
已验证

2/10 糟糕

真实旅客

不满意：住宿条件和设施
The room itself is fair But how dare there are no one telling the truth that there us a building site beside , and started to work at 6 am No way to stay until the tower settled
2019 年 9 月入住 5 晚
已验证

10/10 超赞

DAWEI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
非常划算的酒店，推荐！
已验证

10/10 超赞

DAWEI

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
非常划算的酒店！！赞的
已验证

2/10 糟糕

Susan

不满意：清洁度、服务设施、住宿条件和设施、沟通体验
Elevator out of action, dirty rubbish-strewn liftwell, old stained couches in apartment. Very slow response from managers.
2022 年 9 月入住 2 晚
已验证

10/10 超赞

Gentiana

满意：清洁度、服务设施、住宿条件和设施、沟通体验
Large apartament, excellent area, short walk from the central station and the hustle and bustle of the city. Easy checkin.
2022 年 7 月入住 3 晚
已验证

2/10 糟糕

Stephen

不满意：清洁度、客房舒适度、沟通体验

Not Smart to stay there

Sitting on the sofa it is absolutely apparent that neither the cushion, nor the sofa covers have been washed in months. In fact it stinks of sweat! Poor show. Elevator does not work. this should be told ahead of any check in…. We would have refused to walk 6 sets of stairs with luggage. The view and size will not cut it in terms of rating it a good experience. Shabby, neglected, dirty and uncaring is how we view it.
Broken lamps
No glasses, leaky cups
Great view, but super run down
2021 年 10 月入住 2 晚
已验证

2/10 糟糕

Brian

不满意：清洁度、服务设施、住宿条件和设施、沟通体验
**Beware of this property** This is a 2 star place at best. A quick rundown of the issues: elevator broken, had to walk up 4 flights of stairs with luggage—and the stairways are filthy and smelly; window to the master bedroom wouldn’t close, and there is heavy traffic and construction at all hours; the water heater was malfunctioning and we personally had to fix it at the tail end of our stay; there were hardly any dishes and the dishwasher had no racks inside, so everything was hand washed; the furniture in the room had been heavily used and was in poor shape. There was also a lack of communication from the property manager, who only communicated via emails—most of which never arrived. We were in the airport still trying to figure out how to get inside the apartment even after being told “everything will be fine” from Travelocity. If you end up booking room 401 and you read this review, Godspeed to you. This apartment was the black eye of an otherwise great trip to Antwerp.
2021 年 10 月入住 7 晚