Search Hostels in Aourir

"Beautiful grounds, pool area and beach access"

"The room was impeccably clean, the staff were AMAZING, bed was very comfortable. The only thing is there was occasionally a sewage smell coming through the bathroom and it was very difficult to be ok with this. But it didn’t really matter than that it really "

"Staff at reception was terrible in their manners and not helpful at all. Room was clean and lovely location. "

"Great view of the sunset over the ocean from the room. All clean and beautifully decorated. Friendly staff. Lovely swimming pool. Tasty breakfast. Free shuttle to the beach though the walk is fine too. Good options available for dinner but pricing could be more transparent - also more expensive than local restaurants around, as you’d expect. We had a great stay and definitely hope to come back! "

"Friendly and professional staff. Amenities were very good. Breakfast was fresh and good too. Room was excellent."

"Very good service and friendly environment. Compared to other all inclusive the food is good. Cleaners very good and facilities and location good. "

"Tried to make an appointment for a message no time was available. The magnesium pool was not available, so didn’t check the spa. Adult pool was very nice, clean and quiet."

"Very good "

"Despite its premium pricing by Moroccan standards, this hotel fails to deliver a true five-star experience. Service is slow, inconsistent, and often inattentive, with management appearing overly focused on delegation rather than actively supporting operations. A more hands-on leadership approach is clearly needed. The beach service was particularly poor, with staff rarely engaging guests and even displaying unprofessional behaviour during a heated staff dispute. The adults’ pool area also felt neglected, with disengaged lifeguards and little effort to manage sunbeds or maintain cleanliness. Dining lacked consistency, from unclear service standards to disorganised breakfast operations, where guests were left confused and staff appeared idle. The ongoing issue of birds entering indoor dining areas further detracts from the experience. While food quality is generally good, prices are high compared to better local alternatives. Water pricing is excessive, especially given prior communication suggesting it would be complimentary. In a hot climate, the lack of accessible free water feels particularly unreasonable. Overall, while the property is visually impressive, service shortcomings significantly undermine the experience. With stronger leadership and clearer standards, the hotel has potential, but currently falls short of expectations."