Merced Applegate Park Zoo Hotels

"Our room was so perfect and clean. We loved our stay and loved being there. It was pretty and smelled so nice. When we got there though to check in on Wednesday 3/4 at 2:00ish pm the man who was there at the front desk made us feel unwelcome and we felt like leaving but I’m glad we didn’t. We walked in and we said we had a reservation and we had to ring the bell multiple times before I had to look in and saw him standing there and he let us in. We had come a long way and we were exhausted. We came in and said we had a reservation and gave him our names and he said I don’t see your reservation and I said we had booked it on Hotels.com he said “no” and mocked us when we said we said that we did make a reservation the night before. He also argued with us about it for 10 minutes instead of just checking. Which hurt our feelings and was really rude. He then said “I hope you know you picked a regular room because your wheelchair won’t fit and I don’t want that to you to talk badly about that.” Which felt pretty rude and was a non issue as we were able to fit it in just fine. He then checked and confirmed we had a reservation and we didn’t see him the rest of the stay luckily. The AC worked perfectly was was so refreshing. The sink was really pretty and honestly it was perfect in there. The other people at the front desk like the kind woman on 3/5 and 11:00pm was made us feel a lot better and was a lot more helpful and we appreciated meeting her. I would definitely stay here again."

"We always enjoy the great breakfast Hampton provides. They were getting an upgrade of carpet but no noise problems. The dining room furniture is tired, but clean. Hopefully it will be replaced as well."

"Nice hotel, friendly and helpful staff. "

"Killed a cockroach in my room as it crawled up the wall behind my nightstand…all towels were dirty, had to wait for receptionists to finish giggling/joking with 2 other coworkers behind a curtain prior to acknowledging me sitting at their desk for a few minutes. My thermostat was not working, the linens looked used, the elevator seems like it’s going to break soon, the breast was very basic but ok. "

"Friendly, accommodating staff with 24 hour security. Safe and secure parking. Great breakfast. Clean and comfortable room. We'll be back!"

"Nice place to stay. "

"Always my spot to stop food, gas, and close to freeway .. very clean thank you"

"Room was nice and customer service was great "

"Was very noisy at night not sure where banging and load talks were coming from kept my old age mother awake and myself all night Didn’t feel safe while back side door from second floor was kept unlocked easy access for anyone to come inside building to rooms. However the room was very clean and neat other than the noise and didn’t feel safe "