Anchorage Arctic Benson Park Hotels

"The pool closes too early. We were told the pool closes at 10PM and there was an Asian guy that came and told us 9:45PM that we had to leave the pool is closed. Other than that, nice hotel and loved the set up."

"The room was not clean. There was vomit in the sink, and the room smelled. We got transferred to another room, and there was hair everywhere. The pictures were deceiving . The rooms are extremely small. There are drug addicts everywhere. I didn’t stick around to see what they had for breakfast. I didn’t want to eat somewhere where it was so dirty. The front desk clerk was dirty. She looked disheveled, and didn’t have pride in herself. I wouldn’t recommend anyone to stay there. I wanted to sleep in my car and get a refund . "

"Our toilet wouldn’t flush. I only found out after the fact that they don’t have maintenance on at night. Instead Of offering to switch rooms they offered I come down and get the plunger and plunge it myself. I had to do a walk of shame with a plunger through the hotel. They were so kind as to let us keep the plunger in our room over night so we could use it again if needed. It never cleared. No number 2’s allowed during our stay."

"My room wasn’t the cleanest. Old and outdated. Breakfast was just okay. Same thing every day. "

"Bed bugs- there were bed bugs in my bed I slept with the light on during my entire stay, room was hot and it was noisy when I open the window- I will never stay there again"

"It was ok but I would not stay there for more than a day."

"Room was dirty. Hair and sticky stuff on counters, inside the refrigerator, and bathroom. Dirt and plastic utensils on the floor. Dust build up in the light fixtures hanging on for dear life. One singular hanger in the closet. Lights dont work in the bedroom and tv is small. Maintenance staff was helpful to clean up the refrigerator. Carpet in common areas, stairs and lobby smell of strong pet odor. There is no elevator and staff not helpful getting stuff up and down for you. Furniture and beds had faint cigarette odor. Beds not comfortable with stains on blankets. Shower leaking, but water pressure good. Shower curtain dingy, tub is super slippery. Towels are cheap with lint going everywhere. Floors are lumpy and uneven. Furniture drawers and doors won't stay closed and have trash in them. They don't provide complimentary water, basic kitchen necessities like pots, pans, dish soap and sponge. Only 2 small bars of soap and 3 small shampoo is given for a 3 night stay, nothing else. One colleague's sliding door would not lock. Breakfast was disappointing with cheap options available. Outside and parking lot was dirty with trash everywhere and not maintained. Ice machine out of order. Walls are super thin. You can hear people walking and moving around in the halls and in their room. Overall, a cheap uncomfortable and disappointing experience."

"Nice"

"I love this hotel. Well priced, clean, updated, & I love that they have sound machines. The only thing I was a little unhappy with was that my room was right next to do a door that everyone has to go through to get to their lofts on the first floor so the door was loud late into the night and early in the morning. I would avoid room 122 when I go back. Other than that great stay"