Arena Hotel with Pool

"Everything was great. A good value"

"Clean and quiet. Breakfast was great!"

"Visited the property on 5/11/26. Check in went ok. Came down from my room because I needed a couple of paper plates. I approached front desk and the front desk staff was on her personal phone. She looked at me like I was interrupting her phone call. I asked if she had a couple paper plates. She looked at me again like I was disturbing her and I could see she really didn't want to look. Almost told me no without looking. (Mind you there was a whole area for breakfast in the morning). She got up and looked in a closet or room which was right behind her, still had phone in hand, turned to me and said we are out of paper plates sorry. Um you literally have a breakfast room 10 feet from you with lots of cabinets which were all locked. I am guessing she really didn't want to end the phone conversation. Please don't tell me staff does not have keys for the cabinets. I find that hard to believe. You also had a room when we first got there that looked like a social gathering for guests. I bet there were plates in there too but that door was locked and down the hall. Do better seriously. I was tired and hungry, needed some plates from a hotel that literally serves food but I guess the phone call was more important."

"Everything we needed "

"Clean room and helpful staff"

"Would love to have some slippers"

"Shower had mold in some of the edges and corners"

"A/C had issues. Morning front desk staff had no customer service personality. Housekeepers were very polite and helpful. Breakfast choices and cleanliness left a lot to be desired."

"The lower level had a very musty smell Saw spiders crawling across the floor The whirlpool tub in the room needs to be updated around its perimeter, rotted wood paint peeling Bed could use a blanket"