The receptionist was helpful when we first arrived, as we needed to change our room. The room had a bad smell, and we couldn't stay in it but they kindly changed our room promptly.
I have come to figure out it might be the cleaning products that they are using. Its not a particularly good fragrance perhaps something they should consider changing.
Our washer dryer was completely useless and the maintenance person never came by which was disappointing. We were also due to have a room refreshed once during our stay which also didn't happen.
Other than that the staff at the reception were helpful.
The room is basic and i think as its the end of the season the rooms need maintenance, our toilet seat was falling off, the shower head was broken too and the light in the bathroom had exposed wires.. not ideal in a bathroom.
Generally it was clean but not of a high standard. The room is basic but for its purpose, as you are ski/snowboarding all day its ok for this use.
真实旅客
2020 年 3 月入住 8 晚
6/10 一般
Andrew
2020年03月8日
不满意:清洁度、住宿条件和设施、客房舒适度
Average at best.
This is a huge apartment complex with great assess to the lifts. The room (bed, shower, cleanliness) was disappointing. There are extra fees for parking, cleaning, etc, that hotels.com should be more forward about. Read the fine print and weigh your options.
Andrew
2020 年 3 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2020年02月19日
满意:住宿条件和设施,服务设施
不满意:员工和服务,清洁度
Appartement de grande taille et très fonctionnel, 2 chambres séparées.
真实旅客
2020 年 2 月入住 4 晚
10/10 超赞
vince
团体旅客
2020年01月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Lovely apartment
Had apartment 12 in front building.
Lots of space & very clean.
Beds very comfortable.
WIFI not that great but ok at times.
Good access to chair lift from top of the apartments or a few minutes walk downhill to gondola.
vince
2020 年 1 月入住 9 晚
4/10 很差
真实旅客
2020年01月8日
不满意:服务设施,清洁度
真实旅客
2019 年 12 月入住 3 晚
8/10 还可以
真实旅客
与家人及幼儿出行
2020年01月3日
满意:清洁度、员工和服务、住宿条件和设施
Designed for car owners.
No Ski lockers at the top chairlift property exit.
Better property access at the bottom gondola exit. You need to exit through the garage where ski lockers are located and walk down a busy road without a pavement.
真实旅客
2019 年 12 月入住 6 晚
10/10 超赞
Mariam
2019年12月27日
满意:员工和服务、住宿条件和设施、客房舒适度
Mariam
2019 年 12 月入住 4 晚
10/10 超赞
Carolina
与家人出行
2019年12月24日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Repetimos
El apartamento es muy amplio y cómodo, está muy cerca de las pistas de esquí.
Es la segunda vez que vamos, y nos alojaremos allí cada vez que subamos a Andorra.
Carolina
2019 年 12 月入住 2 晚
10/10 超赞
Patricia,Barcelona
与家人出行
2019年12月9日
满意:服务设施,清洁度
Todo perfecto, excepto que hace mucho frio en todo el edificio menos en la habitacion.