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"Nice hotel with friendly staff."

"Clean and spacious room. Parking convenient and a lot of shops around. Outdoor onsen is good.dinner and breakfast got a lot of choices."

"Stayed here for 2 nights in Feb 2026. We booked an accessible twin room but it was definitely not considered accessible by ADA standards. Hotel is quite dated and run down. Staff (Willey) at the reception on check in was not very personable/customer service oriented. I'm not sure if it was a language barrier as the staff barely know any English. He was also very timid and spoke so softly I could barely hear him. Also, be warned that there is a mandatory "onsen" fee of ¥150 per person, per night. This must be paid regardless of if you use the onsen. I found this rather to be a cash grab since it should only be charged to guests who actually use the onsen. We ended up with a gigantic room by Japanese standards. There were only two single size beds (twin) but a huge tatami area with 2 futons that you could set up which is perfect for toddlers/kids area. The bathroom was very small though. I feel like they should have given the bathroom a bit more space and the room less space to balance it out. Our bathroom was so old that there was not dedicated faucet for the bathtub/shower. The water for bathing/showering is run from the sink so you have to switch a lever to get the water to go from the sink to the tub. It was also leaky. The room was relatively clean but I think the age of the hotel really shows. Interesting thing is there is a goat on the property just outside the main entrance. You can feed it in the morning. "

"Very kind and the ryokan was so cute"

"직원들도 친절하고 필요한 모든 물품이 다 있어서 너무 편리했습니다. 방에 정수기가 있어서 너무 편리했습니다. 한국인 직원도 계셔서 인사도 나누고 좋았어요. 위치도 하우스텐보스 한가운데라 쉬다가 놀다가 최고였어요. 로비도 너무 멋지고 방도 매일 정리해주고 뭐 하나 빠지는 것 없이 거의 완벽에 가까운 호텔이었습니다. 다음에 다시 방문하고 싶습니다."

"Good: location and breakfast Bad: bathroom smell and limited English speaking staff"

"The staff here are amazing, courteous, helpful and kind. The rooms are spotless. Amazing stay. Will stay here again when I’m the area. "

"Old fashioned Japanese hotel, but clean environment. Free coffee on arrival and light breakfast was offered. Open air onsen was very nice Only issue was, there was no toilet inside the room which things a bit interesting at night when the human nature was calling. Otherwise lovely hotel with friendly staff"

"Excellent traditional experience, onsen is great and the traditional food sets (both breakfast and dinner) are very nice. Only problems I had overall were maintaince going on during my stay (landscaping and some light building work), and some parts of the building are showing their age (especially in the onsen and lobby areas). Bonus note, some of the hole in the wall restaurants nearby are excellent and the rual area nearby is great for a break from the big cities (it has that fresh air countryside feel)."