Staff was noisy at night, complementary breakfast was not available the hours they said, could not contact lobby or housekeeping by phone. Had to ask for enough towels for two and clean towels and bedding after four days. Staff wanted to argue with you when complains were made about their services.
Floyd
2024 年 2 月入住 5 晚
4/10 很差
Doug
2024年02月4日
Doug
2024 年 2 月入住 1 晚
10/10 超赞
Jessica
团体旅客, 商务旅客
2024年01月19日
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
3 day stay ac
The stay was great didnt get bothers was quiet laid bavk comfy nonworries the cleansing need more work and training but overall great service and stay prices are too high for booking stay that multiple days or those permanently stay there. Need give better discounts and check out times and dates
Jessica
2024 年 1 月入住 2 晚
4/10 很差
真实旅客
2023年12月10日
不满意:住宿条件和设施,清洁度
Filthy and overall gross.
Not a great stay. My carpet wasn't vacuumed, there was a used filter in the coffee pot, no washrags in the bathroom, the door leading to the outside was unlocked when I arrived, and the wifi was terrible. Also the desk chair was torn up in the back. I stayed in room 116 at the end of the hallway. I was so disappointed by the condition and cleanliness of the room I didn't even bother checking out the breakfast. The only positive is that the bed was comfortable
真实旅客
2023 年 12 月入住 1 晚
2/10 糟糕
Andrew
商务旅客
2023年12月10日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Please avoid this hotel I wish I had read the reviews about everything being broken and fraudulent charges. I was charged $250 randomly after leaving for a 12 year old tv that’s burnt out in the corner prior to my stay. I called the hotel number the next day and it was the same disgruntled gentleman who checked us in late night for our reservation he was immediately rude and argumentative, said many things that ended up being untrue and refused to send me any information or invoices for charges then gave me a fake email and told me if I don’t report something broken at check out I have to pay for it (as if it’s my responsibility to list the many things wrong with their place) and that he was the owner and that there is no one else to speak to and that it was his decision and final. Besides the nice lady who checked me out the next morning it was a definite terrible experience. Make sure and do what I didn’t and read prior reviews which mentioning the rude employ, double and random charges to cards, outdated and worn down rooms and broken amenities and even one mentioning their TV WAS BROKE TOO. It was not money I had to just give away, there has been no resolution to this.
Andrew
2/10 糟糕
John
2023年11月13日
不满意:清洁度、员工和服务、住宿条件和设施
Everything is broken - sheets are from 1970 - towels are paper thin with holes in them. Staff does not clean rooms on multiple night stays - even if you ask they lie and say tomorrow. Door to our room did not lock and we were told it’s okay. Security cameras around the place were non existent. Outside door key cards did not work. New manager / owner was rude. We have stayed at this property for over 12 years - worst it has been!
John
2023 年 11 月入住 1 晚
2/10 糟糕
John
与家人出行
2023年11月13日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
From doors not opening to our room not locking and being told it’s okay. They do not clean your room even if you stay a week. When asking for a new towel we were given towels with holes in them / paper thin. Manager / Owner was rude and did not care.