Castres Arles Way Hotels

"Lovely hotel with clean rooms and very helpful staff"

"The hotel was full of personality and charm, each room had a different vibe but all were spotless and comfortably furnished. Staff were lovely and friendly and accomodating. Hotel is situated in the heart of the town amongst an array of interesting shops...great place to stay!"

"Excellent hotel and staff!"

"Great hotel in a fantastic location for exploring castre "

"The best place to be in. However no parking. Still not bad. Best service and very welcome customer service and friendly nice staff. I will be coming more often to this place. Internet not very good but still okay. "

"Nickel"

"Chambre annulée sur place alors que payée. Très mauvais accueil. Surbooking pour atterrir à 2kms… un Mercure… attention de ne pas confondre Surbooking et Dol. Une fois arrivé au Mercure 4*… Télévision qui ne fonctionne pas, plus de place sur le parking à 20:30, pas de gel douche dans la SDB… pour un surclassement en 4 étoiles… c’est limite… très limite. Il faudrait penser à se poser les bonnes questions. Personnellement je ne me les pose plus concernant ces deux établissements ; a fuir, next....

"No dinner service because it was a weekend. Came down for breakfast around 7:30-8:00 and every table had dirty dishes on it, while staff were just hanging out at the front desk. I had to bus a table myself then scramble around looking for clean dishes to eat on. Noticed staff pointing at me and talking about me rather than helping me. Worst service I had my entire 3 week trip to 3 countries."

"Remarkable overnight find. Friendly, clean and comfortable. Highly recommended. Only problem was I couldn't get the air to work despite a french instruction label which made sleeping a little difficle"

"Staff were exceptionally helpful in arranging a taxi to the airport and very nice to deal with. Stunning hotel and spotlessly clean. Great location …thank you kind staff "

"This is a very nice pleasant stay in the small town of Dourgne. The food is excellent, and everything was very good. "

"Turned up to hotel at 2.45 door locked with notice stating staff returning at 5pm. Still nobody at 5.15. Other clients arrived stating they had received an email from owner with code entrance and room number. We did not! Tried ringing owner.Taking the initiative we worked out from the register what rooms were taken so we took a key. The hotel is smelly, dark and very unwelcoming. Our room had staining around the toilet bowl no shower curtain so the floor was flooded and dangerous. There was...