预订阿罗约酒店宾馆住宿限时优惠

“El personal es muy atento y diligente. Las facilidades están bonitas pero deben dedicarle mas énfasis a la limpieza. Como que limpian por encima. La comida deliciosa y a buen precio. 10 estrellas al chef.”

“Para hacer check in fue confuso pero en general muy bueno”

“Newer place with a cool vibe”

“very good！”

“Loved the food”

“Excellent hotel in the mountains offering great hospitality and service and courtesy”

“The location was beautiful and serene. Ricardo and his family were very hospitable. It felt like I was staying at a relative’s house instead of a hotel. The breakfast was really a home cooked meal.”

“My room was changed upon arrival, I was not given a room change discount since I did book a bigger room . The room I was in was not clean, because of the location and ability to call and uber and leave was not an option, therefore no point to complain.”

“Buen sitio y limpio”

“I had a very pleasant stay at this property. The room was exceptionally clean, well-maintained, and comfortable, making it easy to relax after a long day. The staff were friendly, welcoming, and always ready to help with any questions or requests. The location was excellent, with convenient access to nearby attractions, restaurants, and transportation options. The bed was comfortable, and the overall atmosphere was quiet and relaxing, which contributed to a great night’s sleep. I would gladly……

“Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio”

“El hotel está ubicado en un área muy accesible a los lugares de interés y de comida y bebidas. La housekeeping fue muy amable. La habitación estaba muy limpia pero las ventanas no cierran herméticamente por lo que se escucha el tráfico de la calle. Está bien para una noche.”

“Poot and parking is not safe.”

“Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so……

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

“Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!”

“El agua se fue. No pudieron resolver con la cisterna. Facilidades para entrar con código en mal estado. Toalla sycia en habitacion. una de las habitaciones r”