Riads in Aruba
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Top Aruba Hotel Reviews
Divi Aruba Phoenix Beach Resort
4/10 Poor
"Wi-Fi was not working for long time. Asked for 30 minutes favor to check out I had one year daughter with me still they told me i have to check out on 10 am. But I checked in around 2pm Room was not ready They has to be more flexible"
Tamarijn Aruba All Inclusive
10/10 Excellent
"This was my second visit to this resort. I can't wait to go back it was so relaxing. The food could use some improvements but overall it was amazing. The staff was helpful and friendly. I highly recommend."
Eagle Aruba Resort
10/10 Excellent
"Excellent place to stay!"
JOIA Aruba by Iberostar
10/10 Excellent
"This was our second time visiting JOIA and it was an excellent stay like the first time, which is why we returned. We had a minor inconvenience on our third day but one of the managers Mariana went above and beyond to rectify the situation. We were truly appreciative and thankful for the level of service she provided."
Embassy Suites By Hilton Aruba Beach Resort
2/10 Terrible
"bedroom sheets it seems that never got changed beach was horrible,additional fees gonna be charged before you checkout"
Renaissance Wind Creek Aruba Resort
8/10 Good
"Comfort and helpful in everything"
Divi Aruba All Inclusive
10/10 Excellent
"We enjoyed the buffet however there was a need to keep the food more sanitary. A number of the cheeses and meats as well as the cold salad were out for hours without any shields or refrigeration. We did notice the tamarijn had them in a refrigerator compartment but Divi did not. Hopefully the redone buffet area will pay more attention to safe dining. Club Margot is always a wonderful dining experience. We have been there a number of different vacations but the menu could change up a little. Pure Lime only offers a limited Mexican menu of items we don’t care for for dinner. We love the beach there. It’s the main draw for us. Most of the Divi staff were very pleasant and we especially those in the buffet. Curtis at the sandpaper bar is a wonderful person."
Secrets Baby Beach Aruba Adults Only
6/10 Okay
"The staff was amazing! They worked really hard to make sure our stay was enjoyable."
Hotel Riu Palace Antillas - Adults Only - All Inclusive
2/10 Terrible
"I am writing to formally express my extreme dissatisfaction with the customer service I received during my stay at Rui Palace Antillas - Adults Only from May 28, 2026 to May 31, 2026. As a frequent traveler, I am incredibly disappointed with the lack of hospitality and unprofessionalism displayed by your front desk staff, Rebeling. Upon arrival, I was not provided with any information regarding the resort itself, beach access, pool hours, restaurant and club locations, operating hours, or where to have lunch after a long travel day, which is unacceptable for a resort of this caliber. Furthermore, I was assigned a wheelchair-accessible room, despite not booking or requiring one. When I sought assistance, I was dismissively told to check the app instead of receiving service. I was initially assigned to room 537, the hallway was extremely humid with worn carpet and a horrible smell. As a solo female traveler I was assigned a room at the very end of the hallway beside an exit door with chipped paint and didn’t close completely. I did not feel safe and had trouble sleeping because of the room I was given. The staff member, Rebeling I interacted with was unprofessional, unpleasant, and lacked any form of empathy toward guests. Her attitude was not only unfriendly but also suggested a lack of desire to assist guests, making her unsuitable for a front-desk position. Due to this experience, I am questioning my future loyalty to the RUI brand."
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