门厅

关于红村酒店的点评

3.5 out of 5
红村酒店
1/1 Mustafin str., Astana

点评

4.4
10 分 - 超赞。1 条好评,共有 5 条点评" "
8 分 - 还可以。0 条好评,共有 5 条点评" "
6 分 - 一般。0 条好评,共有 5 条点评" "
4 分 - 很差。2 条好评,共有 5 条点评" "
2 分 - 糟糕。2 条好评,共有 5 条点评" "

6.0/10

清洁度

4.0/10

员工和服务

6.0/10

住宿条件和设施

点评

10/10 超赞

Helene,Bayern

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Das Hotel liegt auswärts, aber sehr gute Verb-dung
Der Aufenthalt in Astana war gedacht zum anschauen der EXPO 2017 und die Stadt Astana.

4/10 很差

Куба

不满意:员工和服务、住宿条件和设施、客房舒适度
холодильник
рядом с отелем нет заведений где можно было покушать, в номерах нет холодильника
2017 年 6 月入住 6 晚

4/10 很差

Sam

不满意:清洁度、员工和服务、客房舒适度
poor service, remote location
My card was charged 3 times, seems to be a long procedure to get it back. A mediocre breakfast, close to what you would expect in a motel. The bathroom is new, but a shower what you would see in a high school gym. The worst thing - very far from the downtown
2017 年 6 月入住 1 晚

2/10 糟糕

Oxana

不满意:员工和服务

2/10 糟糕

Pieter,Arlon Belgique

不满意:员工和服务,清洁度
Very bad experience in Astana.
We had reserved and prepaid this hotel for 4 nights. Upon our arrival, the receptionist informs us that our rooms have been sold and that we can only stay one night. Instead of a junior suite, we receive a standard room without any outside view. Finally we can stay two night and then we have to move to an appartment in the city. No reception, no nothing. We had to find and pay our own breakfast which was included initially. The manager or owner did not even bother to show up. Avoid this place. Such things happened 20 years ago. This is not a way to do business!