There are several things I wish I knew before booking. This is not a traditional hotel occupying an entire building. The property is only on the 5th floor, with no clear signage outside. I only figured out where to go by looking at the mailboxes.
Communication was terrible. I called the Expedia number when I arrived and was told someone would call me back. No one did. I called the same number about the TV not working and was again promised a callback that never came. The only way I eventually communicated with someone was through the cleaning lady, who called them for me.
I also had security concerns. There is no interior deadbolt or security latch. You push the door handle up to engage the lock, but there is no separate inside lock preventing someone with access from entering. There’s also no way of knowing the door is actually locked from the inside. As a woman traveling alone, I did not feel secure.
The TV didn’t work for my entire two-night stay. I reported it, received no apology or update, and no one came to the apartment to look at it. At checkout, I was told they had tried to fix it, although I’m unsure when.
The apartment and bathroom were otherwise fine, but for the price, I would compare Airbnb options. This operates much more like an Airbnb than a traditional hotel.
As far as accessibility…everything is in walking distance. Take the train or bus from the airport. No need to waste money on a cab.