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关于温德姆阿森斯麦克罗泰尔酒店的点评

2 out of 5
温德姆阿森斯麦克罗泰尔酒店
1050 Ultimate Dr, Athens, GA

点评

5.4
10 分 - 超赞。110 条好评，共有 872 条点评" "
8 分 - 还可以。167 条好评，共有 872 条点评" "
6 分 - 一般。173 条好评，共有 872 条点评" "
4 分 - 很差。163 条好评，共有 872 条点评" "
2 分 - 糟糕。259 条好评，共有 872 条点评" "

5.6/10

清洁度

6.4/10

员工和服务

4.6/10

服务设施

5.2/10

住宿条件和设施

7.2/10

环保

点评

4/10 很差

Daniel

不满意：员工和服务
2024 年 4 月入住 1 晚

10/10 超赞

Henry

2024 年 4 月入住 1 晚

4/10 很差

Kathy，PORTERDALE

与家人出行
不满意：员工和服务
Check out was issue desk clerk not real knowledgeable with process . Advertise Breakfast but it consists of dry toast , bagels, cold coffee
2024 年 3 月入住 1 晚

6/10 一般

edward

2024 年 3 月入住 3 晚

6/10 一般

PATRICK，Lexington

满意：清洁度
The room had on towels or pillows when I checked in. The room also, had a light, could not switched off. It is located in a good spot.
2023 年 10 月入住 1 晚

4/10 很差

Dennis

商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Service Matters
Good to see the property was remodeled, but that's the only positive factor. The first room I was offered the last occupant left a #2 deposit in the toilet that was never addressed. In addition it took several keycards to gain access to the first and second room. The room I ultimately stayed in was missing the toilet paper holder and the shower curtain rod mounting was damaged causing the curtain to remain open letting water spray onto the wall. Rooms are very sparse with almost institutional feel - vinyl floors, limited fixtures/furniture and no closet. An anecdote toward the service, in shuttling between rooms apparently I dropped my vest, which happens to be a very visible yellow. In searching for it in the morning I first inquired at the desk who were largely indifferent upon receiving the issue. As luck would have it, I turned the corner of the hallway just off the lobby and there it was still on the floor - no movement in 8 hours! Hard to believe none of the staff or guests didn't see it to take action. In short, if you can swing a few extra bucks, stay elsewhere.
2023 年 11 月入住 1 晚

8/10 还可以

Harold

与配偶出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Not the best, but convenient and quiet,
2023 年 11 月入住 1 晚

6/10 一般

真实旅客

满意：员工和服务
不满意：住宿条件和设施，清洁度
Smell
The room smelt like smoke even though the rooms are supposed to be non smoking. There were crumbs in the corners under the bench. The beds were comfortable and the sheets were clean but the room just smelt disgusting.
2023 年 11 月入住 1 晚

4/10 很差

Andrea

2023 年 11 月入住 1 晚

10/10 超赞

Patricia

2023 年 10 月入住 6 晚

10/10 超赞

mayra

满意：清洁度
2023 年 10 月入住 1 晚

10/10 超赞

Richard

2023 年 10 月入住 1 晚

8/10 还可以

Lonnie

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
A little disappointed with this hotel.
There was no closet to hang clothes. Bathroom vanity was small. Only one chair to sit in. No hair dryer. No refrigerator.
2023 年 10 月入住 1 晚

8/10 还可以

Jennifer

与家人出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Stay was great. Had to switch rooms because no lights worked in first room. Car batteries and tires in grass in parking lot. Everything else was great.
2023 年 10 月入住 2 晚

2/10 糟糕

Steovn

商务旅客
不满意：客房舒适度
My stay was not good The shower water did not come to a usable temp (never got hot)
2023 年 10 月入住 4 晚

4/10 很差

Rebekah

满意：员工和服务
不满意：清洁度
Room was not very clean and smelled like smoke
2023 年 10 月入住 1 晚

4/10 很差

Tara

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
A positive was that the AC worked great. Negatives- our toilet seat was broken (1 screw in it and would slide off), cockroach in the sink, no lightbulbs in the nightstands- just not there, bedding was not put on properly (they put the flat sheet over the comforter blanket- and that was not very clean), didn’t have enough parking (circled for 30 min and then finally the person who was suppose to man the desk said to park on the grass by jumping the curb or handicap spot, “breakfast” was a few granola bars and bananas set out, the light outside our window lit up the entire room all night, and beds were on metal frames so every time you moved it would squeak.

10/10 超赞

Elliott

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Professor Dean was satisfied
the staff was amazing
2023 年 10 月入住 1 晚

6/10 一般

Olga

团体旅客
No limpian la habitación todos los dias
2023 年 9 月入住 4 晚

2/10 糟糕

Mallory

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Checkin was easy. Unfortunately that was the best it got. Room was dirty when we got there but had already been “cleaned”. Walls in the room were dirty. Floors were disgusting and obviously hadn’t been cleaned. Hot water was lukewarm at best, shower head sprayed water all over the wall. For the cost of the room I definitely expected better. Will never stay here again.
2023 年 9 月入住 1 晚

2/10 糟糕

Jeff

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Room was non smoking and it smelled horrible with cigarette odor and air freshener to cover it up. Checkin staff was grossly unqualified. The cost escalation for that dump was insulting!
2023 年 9 月入住 1 晚

10/10 超赞

真实旅客

与家人出行
满意：客房舒适度，员工和服务
2023 年 9 月入住 2 晚

8/10 还可以

Hannah

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The doors were so loud that any time anyone left or entered their rooms, the sound echoed down the halls. The bathroom floor was sticky, but otherwise everything was really clean and comfortable.
2023 年 9 月入住 1 晚

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 2 晚

6/10 一般

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
Safety First
We were in room 212. The door is not secured. We just pushed the door and it opened. We informed front desk as we were leaving for tge game. Upon arriving back, we discovered the door had not been fixed. The room was not as clean. But we arrived at 11:30 pm. We couldn't find anything else that time of night. Check in was excellent and the young lady that checked us in was very friendly, nice and helpful.Go Dawgs!!
2023 年 9 月入住 2 晚

2/10 糟糕

Fanta

不满意：清洁度、员工和服务、服务设施、住宿条件和设施
My pillows were stinky the sheets were stinky and no tissue in the bathroom and nobody was at the front to tell this too
2023 年 8 月入住 1 晚

2/10 糟糕

Melissa

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel has gone downhill in the last 2 years. Our family has stayed here in the past several times a year because it' close to family. This time I arrived to check in and there was NO HOTEL EMPLOYEE ON tHE PROPErTY FOR 45-55 minutes? a blind customer came out of his room while I was waiting to check in and stumbled around trying to get to the front desk for help because his room phone wasn't working and he couldn't get anyone. He did not have a shower curtain, no remote and the phone wasn't working. Three men arrived and wanted to check in and waited 20-25 minutes because they had a reservation and had been working all day in the hot sun and decided to leave and find rooms elsewhere after waiting so long for someone to show up! Finally, the manager happened to pull up and I told her no one had been there for 45 -50 minutes. she acted surprised. I finally got to go into one room and there was mold all over the floor in the shower...had not been cleaned? the 2nd room smelled horrible. Finally, the 3rd room we tried was ok but the air conditioner was set on 62 and everything felt damp in the room the entire time we were there....the floor even had a damp film on it ... gross. Probably do not have any dehumidifiers in those old units. That was our LAST time staying there! It was a horrible experience. Thankfully we only slept & showered there because we were with family but I will never stay there again. Oh, and the missing employee had been at Chiptole eating?
2023 年 7 月入住 2 晚

8/10 还可以

Obdulia

2023 年 7 月入住 1 晚

8/10 还可以

Amy

2023 年 7 月入住 1 晚

2/10 糟糕

真实旅客

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Worst hotel
Te Orel was not clean at all, the lobby was dirty, carpet unclean, rain dripping from the ceiling and floor wet. The room we were given, the sink was leaking, they had to give us another room, which was much bette. The worst breakfast of any hotel I have stayed
2023 年 7 月入住 1 晚

8/10 还可以

Gloria

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
The room was very clean.
2023 年 6 月入住 1 晚

6/10 一般

Ronald

满意：清洁度
不满意：客房舒适度
2023 年 5 月入住 1 晚

8/10 还可以

Tina

2023 年 5 月入住 2 晚

2/10 糟糕

真实旅客

与家人出行
不满意：员工和服务，清洁度
Don’t stay here
Sheets were stained and hair was left in the bathtub. No stopper in tub. $50 CASH deposit required! Was not prepared for that so almost not able to check in. Smells musty. TV stopped working, said they would send someone, and no one ever came to look.
2023 年 4 月入住 2 晚

10/10 超赞

Chris，Vaughan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Upgrades to facility fantastic.
2023 年 4 月入住 1 晚

4/10 很差

Wilmer

团体旅客, 商务旅客
满意：住宿条件和设施
不满意：清洁度
They not clean anytime my rooms. We stay here 4 week and never they clean my rooms
2023 年 3 月入住 2 晚

6/10 一般

Richard

商务旅客
满意：清洁度
不满意：住宿条件和设施
The room had no shower curtain on tub Housekeeping never returned fresh towels when asked for them, room had a loud popping noise all the time,
2023 年 3 月入住 3 晚

6/10 一般

Miranda

满意：员工和服务
不满意：客房舒适度，住宿条件和设施
no hot water
Check in was fine and staff friendly however we had no hot water, the blinds were broken and there was missing lights in the room.
2023 年 3 月入住 1 晚

10/10 超赞

John

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Good stay
Better than what I was expecting from a typical Microtel. Rooms were bigger and seem to have been recently renovated. If not, they've been very well-kept. Only slight is that apart from check-in, there was never anyone at the front desk.
2023 年 3 月入住 2 晚

10/10 超赞

William Albert Page

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is walking distance to the local Walmart and a Target.
2023 年 3 月入住 1 晚

4/10 很差

April

与家人出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property was OK. The actual hotel itself was disappointing. The rooms lacked any extra anything. No closet, No drawers, No extras like a hairdryer, soap, shampoo. We got 2 towels. There was no elevators so we had to drag suitcases upstairs which had no handrails. The young man that checks me in tried to charge me $50. I told him I was not aware of this and said OK and tried to give him my debit card. He said no we only take cash for that. I did not trust that. The continental breakfast was not good. I've stayed in a Microtel before which is why I booked this room. For a $150 I guess I just expected a lot more.
2023 年 3 月入住 1 晚

8/10 还可以

Cleve

2023 年 3 月入住 1 晚

6/10 一般

Bethany

与家人出行
满意：客房舒适度，清洁度
So so
No elevator. No hair dryer. Card machine wasn’t working and had to pay with cash.
2023 年 2 月入住 2 晚

4/10 很差

Hank

2023 年 2 月入住 1 晚

4/10 很差

Alison Walter

与家人出行
不满意：清洁度、服务设施、住宿条件和设施
We arrived to be told we had to provide a $50 cash deposit, which we didn't have and was not listed anywhere on the website. No elevator, random open rooms full of trash. A dive with a high price. We checked right back out
2023 年 2 月入住 1 晚

8/10 还可以

Joyce

与家人出行
满意：员工和服务，清洁度
2023 年 2 月入住 2 晚

6/10 一般

Chasity

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
Microtel look before you use.
Checking in was great. Got to the room. Had to go to front desk due to toilet paper. (One enough for one use). Only 2 towels for 3 people (addressed). When to look for plug ins, under the beds had trash, not been cleaned in, I don’t know when. The bathroom wall looked as if a bug was smashed in on the wall. The smoke detector had no battery. The shades was broken and a small lizard was dead inside the screen window. The air unit had not been wiped off. BUT, the bed was comfortable. I just expected clean from them and have had better from Motel 6 with half the price.
2023 年 2 月入住 1 晚

2/10 糟糕

MISSY

与家人出行, 商务旅客
不满意：清洁度、员工和服务、住宿条件和设施
Room was nasty: someone else's clothes in the floor by one of the beds, brownish colored spot on comforter, hair on the sheets, shower was wet but did not appear from being cleaned. No microwave, no mini-fridge. One light not working. Staff was not friendly and did not offer any changes...simply said sorry. Will never recommend anyone even considering this property.
2023 年 1 月入住 1 晚

10/10 超赞

THOMAS

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Satisfied customer
Nice rooms very clean and desk help was very attentive
2023 年 1 月入住 1 晚

10/10 超赞

Cristobal

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2022 年 12 月入住 1 晚