Due to the storm, the internet was out for all three nights of our stay — with no updates or solutions provided. The staff were rude and unhelpful, and they even misplaced my state ID, which is completely unacceptable. The entire place reeked of weed, making the environment unpleasant. The elevator buttons were broken, but they were still letting guests use it, which felt unsafe. The coffee machine was also out of order, and they didn’t offer any alternative — not even basic morning coffee. Overall, the management is irresponsible, and the experience was far below even the most basic standards.