大堂

羅德威套房酒店的評價

2 out of 5
羅德威套房酒店
2375 Delk Road, I-75 Exit 261 (Delk Rd SE), Marietta, GA

評價

5.8
10 分評分,優異;1004 則評價中有 158 則" "
8 分評分,不錯;1004 則評價中有 210 則" "
6 分評分,一般;1004 則評價中有 213 則" "
4 分評分,欠佳;1004 則評價中有 185 則" "
2 分評分,很差;1004 則評價中有 238 則" "

6.0/10 

整潔度

6.2/10 

職員與服務

5.2/10 

設施服務

5.4/10 

住宿狀況

5.6/10 

環保程度

評價

10/10 優異

真實旅客

讚好:職員與服務、住宿狀況和客房舒適度
酒店很棒,性价比高
The hotel is really great! It's location is easy to find and the room is big, everything is comfortable. I like it.
於 2017 年 12 月住了 1 晚
Paresh Patel 於 2018年1月14日的回應
Thanks for all the compliments. I have shared your review with my staff just to show them how important everyone on the team is to a great guest experience. Please come visit again!

8/10 不錯

Jennifer

讚好:職員與服務
不滿:整潔度
Needs to be xleaner
於 2024 年 5 月住了 1 晚

8/10 不錯

HAkeem

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
I booked a room and got a different bed room instead. I wasn't even advised of the room I picked wasn't available or another option or upgrade.
於 2024 年 5 月住了 2 晚

2/10 很差

Juan

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 5 月住了 1 晚

4/10 欠佳

Matthew

多人同遊
不滿:整潔度、設施服務和住宿狀況
The floor in the room was coated in dirt which covered my socks within a few steps. The WiFi didn’t work the entire time I was there and the front desk said they’d let management know but I doubt that happened. The furniture looked like it was found while dumpster diving. I did sleep great! I tried not to “discover” too many icky things so I didn’t explore too much out of fear. They should REALLY put more energy into this place because WOOF.
於 2024 年 5 月住了 1 晚
Sunny 於 2024年5月21日的回應
Thank you for your honest review. We sincerely apologize for the disappointing condition of the room you were assigned. A dirty floor, non-functioning WiFi, and outdated furniture are absolutely unacceptable, and we take full responsibility for these shortcomings.

10/10 優異

Alphonso

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 5 月住了 1 晚
Sunny 於 2024年5月15日的回應
We are always looking for ways to go the extra mile, and your insights would be appreciated. In the meantime, we hope you'll consider staying with us again soon.

10/10 優異

Alphonso

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good place
於 2024 年 5 月住了 1 晚
Sunny 於 2024年5月14日的回應
We are always looking for ways to go the extra mile, and your insights would be appreciated. In the meantime, we hope you'll consider staying with us again soon.

2/10 很差

Coleen

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Room smelled, was FILTHY and in disrepair. At 2:40-AM we were awakened by an explosion that rocked the room. We looked out to find nearly a dozen cop cars surrounding the building and instructions to a “guest” to come out, hands up, building is surrounded. We (literally) tossed our few belongings in the car and took off with our pajamas still on.
於 2024 年 5 月住了 1 晚
SUNNY 於 2024年5月13日的回應
Thank you for your review. We are incredibly sorry to hear that your experience. This falls far short of the standards we set for ourselves, and we sincerely apologize for the disappointment. We hope you'll give us another chance to show you the positive experience we strive to provide for all our guests.

2/10 很差

Baby

家人同遊, 商務旅客
不滿:整潔度和住宿狀況
The workers were rude
於 2024 年 5 月住了 1 晚
Sunny 於 2024年5月11日的回應
Thank you for your review. We are incredibly sorry to hear that your experience. This falls far short of the standards we set for ourselves, and we sincerely apologize for the disappointment. We hope you'll give us another chance to show you the positive experience we strive to provide for all our guests.

10/10 優異

Alphonso

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Sunny 於 2024年5月7日的回應
We were thrilled to see your recent 5-star review of your stay at our hotel! Your kind words about our accommodation truly mean a lot to us. We hope you'll consider staying with us again soon. We'd love to welcome you back and create another memorable stay for you.

10/10 優異

Alphonso

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
Sunny 於 2024年5月7日的回應
We were thrilled to see your recent 5-star review of your stay at our hotel! Your kind words about our accommodation truly mean a lot to us. We hope you'll consider staying with us again soon. We'd love to welcome you back and create another memorable stay for you.

2/10 很差

Theodor

商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Not good. Someone had punched or kicked a hole in the bathroom door. Smelled terrible and like smoke, in a smoke free room. Felt unsafe there. Spots on the couch and dirty room. Advice to not go here.
於 2024 年 4 月住了 1 晚
Sunny 於 2024年5月4日的回應
Thank you for your review, and we sincerely apologize for the awful experience you had at our hotel.

4/10 欠佳

Scott

家人同遊
Old
於 2024 年 4 月住了 1 晚
SUNNY 於 2024年4月27日的回應
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you encountered with the room services.

8/10 不錯

George

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo bien
於 2024 年 4 月住了 1 晚
Sunny 於 2024年4月26日的回應
Thank you for taking the time to leave a review and for your 4-star rating! We appreciate your business and are glad you enjoyed your stay at our hotel.We hope to have the opportunity to welcome you back again soon and deliver a perfect 5-star experience!Sincerely,

10/10 優異

Amy

讚好:整潔度和住宿狀況
Loved it
於 2024 年 3 月住了 1 晚
Sunny 於 2024年4月23日的回應
We are always looking for ways to go the extra mile, and your insights would be appreciated.In the meantime, we hope you'll consider staying with us again soon.

2/10 很差

Eduardo

不滿:整潔度、職員與服務和住宿狀況
The room was broken, dirty, smelled of dust and marijuana. Dirty towels, broken and dirty bathtub. Check in was done and 2 nights were paid in cash. After 20 minutes, we checked out, but none of the money paid was refunded. In addition to losing 136.02 paid in cash, we had to look for another hotel. I have pictures
於 2024 年 4 月住了 2 晚
Sunny 於 2024年4月22日的回應
Thank you for contacting us and sharing your experience. We are incredibly sorry to hear about the condition of the room you were assigned and the lack of a refund upon check-out. This falls far short of the standards we expect and never want a guest to experience

10/10 優異

Edward

於 2024 年 4 月住了 6 晚
Sunny 於 2024年5月11日的回應
We are always looking for ways to go the extra mile, and your insights would be appreciated. In the meantime, we hope you'll consider staying with us again soon.

2/10 很差

William

商務旅客
不滿:整潔度、設施服務和住宿狀況
Took way too long to check in; place office run down and smells bad, if I could have canceled and got a refund I would have. Non smoking room smelled like smoke and weed
於 2024 年 4 月住了 1 晚
Sunny 於 2024年4月17日的回應
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the problems you encountered, which fell far short of the standards we aim to provide.

10/10 優異

Anthony

讚好:整潔度、職員與服務和住宿狀況
Good service
於 2024 年 4 月住了 2 晚
Sunny 於 2024年4月17日的回應
Thank you for taking the time to leave a perfect 5-star rating and share your kind words about our service! We are thrilled that you had a positive experience with our staff.We hope to welcome you back again soon so we can continue to exceed your expectations!

8/10 不錯

Sonja

親子同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
It was decent. Outside had a good bit of trash. Looks like it was being remodeled. Once the remodel is finished it will be much better.
於 2024 年 4 月住了 2 晚
Sunny 於 2024年4月15日的回應
Thank you for your feedback about your recent stay at our hotel! We appreciate you taking the time to share your thoughts, and we're happy to hear you found our accommodations "decent" with a 4-star rating.We apologize for the presence of trash outside the hotel. This is not the standard we strive for, and we are taking steps to address it immediately with our cleaning crew.We're glad you noticed our ongoing renovations! We're excited to be improving the overall guest experience, and we appreciate your understanding as we work towards completion.

4/10 欠佳

Jade

親子同遊, 商務旅客
讚好:整潔度
不滿:職員與服務
Only the shower worked, cord was cut from the blow dryer. Called for room service 2x never came had to go get the towels from them ourselves
於 2024 年 4 月住了 2 晚
Sunny 於 2024年4月15日的回應
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the inconveniences you encountered with the room amenities and room service.

4/10 欠佳

Macario

不滿:職員與服務、設施服務和住宿狀況
Did not like the fact that when I turned on the TV, it started at the highest volume every time. Also there was a crack pipe on the trash can outside of the office, where the door handle had been broken. The base on the floor was partly fallen off the wall, I was even afraid to take a shower thinking muddy water would come out. Over all this place needs major remodeling.
於 2024 年 4 月住了 1 晚
Sunny 於 2024年4月12日的回應
Thank you for taking the time to share your feedback about your recent stay at our motel. We sincerely apologize for the problems you encountered, which fell far short of the standards we aim to provide.We value your business and hope that by addressing these issues promptly, we can demonstrate our commitment to providing a comfortable and safe environment for all our guests. Please don't hesitate to contact us directly at property Manager, if you have any further concerns or if there's anything we can do to improve your stay.

10/10 優異

Lena

於 2024 年 4 月住了 1 晚
Sunny 於 2024年5月1日的回應
We are always looking for ways to go the extra mile, and your insights would be appreciated. In the meantime, we hope you'll consider staying with us again soon.

2/10 很差

Lisa

不滿:整潔度和住宿狀況
Toilet want flush wall are falling apart. I don’t feel like complaining to Indians because I’m tired but will never ever come back. Thanks
於 2024 年 4 月住了 1 晚
Sunny 於 2024年4月11日的回應
Thank you for reaching out about the problems you encountered in your room. We sincerely apologize for the inconvenience caused by the malfunctioning toilet and damaged walls.

2/10 很差

Emily

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
The rooms say no smoking but all of them STINK of cigarettes smoke. We had to moved to another room due to cleanliness and even the next room was IFFFY!
於 2024 年 4 月住了 2 晚
Sunny 於 2024年4月8日的回應
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize that the rooms you were assigned did not meet our non-smoking policy and cleanliness standards.We value your business and hope you will give us another chance to demonstrate the high standards of cleanliness and smoke-free environment we take pride in.Sincerely,The Rodeway Inn Management Team

2/10 很差

Patricia

家人同遊
不滿:設施服務
The smell of cigarettes was horrible, the room had a dirty bathroom and there was noise in the hallways all night. I booked two nights but didn't stay, I left on the first night
於 2024 年 3 月住了 2 晚
Sunny 於 2024年4月8日的回應
We value your business and hope you will give us another chance to demonstrate the high standards of cleanliness and smoke-free environment we take pride in.Sincerely,The Rodeway Inn Management Team

10/10 優異

Anthony

於 2024 年 4 月住了 1 晚
SUNNY 於 2024年4月27日的回應
We are always looking for ways to go the extra mile, and your insights would be appreciated.In the meantime, we hope you'll consider staying with us again soon.

2/10 很差

Anastasia (MIRAMAR)

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 2 晚
Sunny 於 2024年4月2日的回應
e value your feedback and hope you will give us another chance to demonstrate the hospitality we strive to provide. Please don't hesitate to contact us if you'd like to discuss your experience further.Sincerely,The Rodeway Inn Management Team

6/10 一般

Marquetius

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 7 晚
Sunny 於 2024年3月27日的回應
Thank you for your honest feedback. We're sorry to hear that your stay wasn't quite a 5-star experience. We would appreciate it if you could elaborate on what fell short of your expectations. Your insights are valuable as we strive to continuously improve our guest experience.

2/10 很差

Teron

於 2024 年 3 月住了 1 晚
Sunny 於 2024年4月10日的回應
Thank you for taking the time to share your feedback about your recent stay at our hotel. We are incredibly sorry to hear that your experience only merited a 1-star rating, and we sincerely apologize for falling short of your expectations.

4/10 欠佳

Tiffany

不滿:整潔度、職員與服務和住宿狀況
Property could have been cleaned
於 2024 年 3 月住了 2 晚
sunny 於 2024年3月19日的回應
Dear Tiffany,Thank you for your feedback regarding your recent stay at our property. We sincerely apologize that the cleanliness of your room did not meet your expectations. We take guest feedback very seriously and strive to provide a spotless environment for all our guests.Sincerely,The Management of Rodeway Inn

4/10 欠佳

Milton

親子同遊
不滿:整潔度、設施服務和住宿狀況
Everyone is broken and or unfixable damaged. And very unsanitary panties behind fridge ECT ECT. Too much
於 2024 年 3 月住了 4 晚
Sunny 於 2024年3月14日的回應
We value your business and hope you will give us another chance to demonstrate the level of service and hospitality we strive to offer.Sincerely,The Rodeway Inn Management Team

8/10 不錯

Edward

讚好:整潔度、職員與服務和住宿狀況
Kool place. Spacious
於 2024 年 3 月住了 3 晚
Sunny 於 2024年3月12日的回應
"We're so glad you enjoyed your stay! We hope to welcome you back again soon."

10/10 優異

Milton

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sunny 於 2024年3月10日的回應
Dear Milton,We were thrilled to see your recent 5-star review of your stay at our hotel! Your kind words about our accommodation truly mean a lot to us. We hope you'll consider staying with us again soon. We'd love to welcome you back and create another memorable stay for you. Sincerely,General Manager.

8/10 不錯

Jonathan

伴侶同遊, 商務旅客
讚好:整潔度和職員與服務
Staff is fast and communicates well. I don't usually stay at one of these hotels. I prefer Hampton Inn and Holiday Inn, but this one was convenient for me.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月19日的回應
Thank you for your feedback. We appreciate your comments.

2/10 很差

Joseph

不滿:整潔度、設施服務和住宿狀況
There were roaches everywhere, all night. There was food, actual chunks of food on the ceiling, entire room crusted from many previous stays. I think maybe one outlet had worked. Most of the sockets look like they've caught on fire a few times. Can share photos on here? I never write reviews and ive stayed here a bit in the past but my last stay was absolutely one of the worst stays that ive been anywhere. $70 and for what?
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月15日的回應
Thank you for your feedback. We strive to make our guest experience as enjoyable as possible. We are sorry your you encountered problems. Our rooms are sprayed monthly and the rooms are inspected every day. We have alerted our cleaning and maintenance crew regarding your comments. Thank you for your comments.

2/10 很差

Charles

商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The manager at the outlet was very nice and thoughtful. The hotel itself wasn’t really my cup of tea . I had a late flight in town I was just exhausted and the manager was the only reason I stay at the hotel. It is very outdated and reminds me of the motels from Miami
於 2023 年 12 月住了 1 晚
Manager 於 2024年2月4日的回應
Thank you for your feedback. We will be renovating shortly. We appreciate your comments.

2/10 很差

真實旅客

商務旅客
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Thought I was going to get electrocuted!!!
There was a light fixture over the shower and the garden tub. I was nervous while bathing - thinking I was about to get electrocuted. There was a LAYER OR DUST in the garden tub. There was a huge hole in wall, that shown through the the underside of the building - located near garden tub. All night, sketchy characters roaming around walkways - difficult to sleep.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月4日的回應
Thank you for your feedback. We appreciate your comments.

8/10 不錯

Timothy

讚好:職員與服務
於 2024 年 1 月住了 1 晚
Manager 於 2024年2月4日的回應
Thank you for your comments. We appreciate your feedback.

10/10 優異

Brandon

讚好:整潔度、職員與服務、設施服務和住宿狀況
👍
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月30日的回應
Thank you for your feedback. We appreciate your comments to help improve our hotel.

4/10 欠佳

Alex

不滿:整潔度、設施服務和住宿狀況
Room had roaches, towels had stains on them, people in the next room were banging on the wall and talking loud. No roll of toilet tissue. My stay there was okay. I don't think I will be back.
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月30日的回應
Thank you for your feedback. We appreciate your comments to help improve our hotel.

6/10 一般

Axel

於 2024 年 1 月住了 2 晚
Manager 於 2024年2月12日的回應
Thank you for your feedback. We appreciate your comments.

6/10 一般

Axel

於 2023 年 12 月住了 1 晚
Manager 於 2024年1月30日的回應
Thank you for your feedback. We appreciate your comments to help improve our hotel.

8/10 不錯

Tony

多人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月18日的回應
Thank you for your feedback. We appreciate the opportunity to improve your stay.

10/10 優異

Edric

於 2024 年 1 月住了 1 晚
Manager 於 2024年1月30日的回應
Thank you for your feedback. We appreciate your comments to help improve our hotel.

8/10 不錯

Timothy

商務旅客
讚好:職員與服務和住宿狀況
不滿:設施服務
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月18日的回應
Thank you for your comments. We appreciate your feedback.

10/10 優異

Kevin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
PDG=Pretty Damn Good
於 2024 年 1 月住了 1 晚
Manager 於 2024年1月18日的回應
Thank you for your comments. We appreciate your feedback. Thank you.

8/10 不錯

Brandon

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Manager 於 2024年1月18日的回應
Thank you for the feedback. We appreciate your comments. Thank you.

10/10 優異

Brandon

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
Manager 於 2024年1月18日的回應
Thank you for your response. We appreciate the feedback. Thank you.

8/10 不錯

真實旅客

商務旅客
讚好:職員與服務
不滿:住宿狀況
Usually decent, was cold and shabby for price
Heat didn't work so great, and, there was, No hot water at the sink, so that really sucked. I usually have a decent experience here, but it is what it is
於 2024 年 1 月住了 4 晚
Manager 於 2024年1月13日的回應
Thank you for your feedback. Our maintenance crew is checking all of the heaters for status.