露台
查看供应情况

关于大西洋城硬石酒店及娱乐场的点评

4 out of 5
大西洋城硬石酒店及娱乐场
1000 Boardwalk, Atlantic City, NJ

点评

8.8

超赞

10 分 - 超赞。6168 条好评，共有 9826 条点评" "
8 分 - 还可以。2117 条好评，共有 9826 条点评" "
6 分 - 一般。780 条好评，共有 9826 条点评" "
4 分 - 很差。379 条好评，共有 9826 条点评" "
2 分 - 糟糕。382 条好评，共有 9826 条点评" "

9.2/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

9.0/10

住宿条件和设施

8.8/10

环保

点评

4/10 很差

Bin

不满意：服务设施
2024 年 1 月入住 2 晚
Jacob C 于 2024年01月18日 的回复
Dear Bin: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

6/10 一般

SHUI YU

团体旅客
满意：清洁度
I chose to include breakfast. In fact, there is no breakfast at all, and the environment can be so good.
2023 年 12 月入住 1 晚
Jacob C 于 2023年12月8日 的回复
Dear SHUI YU: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

10/10 超赞

huihui

2023 年 10 月入住 1 晚
Jacob C 于 2023年11月13日 的回复
Dear huihui: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

6/10 一般

Yue

满意：清洁度
2023 年 8 月入住 2 晚
Jacob C 于 2023年08月28日 的回复
Dear Yue: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We welcome the opportunity to speak with you directly in more detail regarding your experience. Should you wish to speak with us, please reach out with your contact information and we’ll happily be in touch!

10/10 超赞

Jie

满意：清洁度、员工和服务、住宿条件和设施
There is many things inside this property, we got to experience not just being in a room.
2023 年 7 月入住 1 晚
Jacob C 于 2023年07月29日 的回复
Dear Jie: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Yiwei

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 4 月入住 1 晚
Stephanie H 于 2023年05月23日 的回复
Dear Yiwei: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Jiaona

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good
2023 年 2 月入住 3 晚
Stephanie H 于 2023年02月9日 的回复
Dear Jiaona: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

8/10 还可以

Hung fei

与家人出行, 团体旅客, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 9 月入住 2 晚
Michelle H 于 2022年09月8日 的回复
Dear Hung Fei: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

8/10 还可以

Peiqing

2022 年 5 月入住 1 晚

4/10 很差

Xiang

2022 年 4 月入住 1 晚
Stephanie H 于 2022年04月29日 的回复
Dear Xiang: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino, Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

4/10 很差

Yuezhen

满意：服务设施，清洁度
不满意：住宿条件和设施，员工和服务
I stayed in this hotel for 3 nights and didn't clean my room every day. I always went to the front desk to ask for cleaning. Don't you clean your hotel every day? This trip is really disappointing.
2021 年 11 月入住 3 晚
Stephanie H 于 2021年12月6日 的回复
Dear Yuezhen: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We welcome the opportunity to speak with you directly in more detail regarding your experience. Should you wish to speak with us, please reach out with your contact information and we’ll happily be in touch!

10/10 超赞

Wing hung

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 11 月入住 1 晚
Stephanie H 于 2021年12月2日 的回复
Dear Wing hung: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel & Casino, Atlantic City. We’re delighted to see that you enjoyed your time with us. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Yuezhen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 9 月入住 4 晚

4/10 很差

真实旅客

与配偶出行
不满意：清洁度、服务设施、住宿条件和设施
没有牙刷。没有享受到任何服务质量 没有烧开水的壶。 连泡个面 都很难。冰箱里是空的。 什么都要自己买 . 很失望 不会再选这家
2021 年 8 月入住 2 晚
Danielle S 于 2021年08月5日 的回复
Dear Guest: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. Please be assured that we've shared your review with our management team so they are aware of your thoughts and experiences. We value your patronage and hope you’ll consider joining us again at Atlantic City’s ultimate entertainment destination.

6/10 一般

Alice

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
不满意：员工和服务
At check in, the agent was difficult to understand. Check in went smoothly but she neglected to give us clear directions to our room. She only told us to go to 2nd floor. We were unaware that we needed to take a second elevator to another tower. We thought we were on the third floor but it turned out that we were on the 31st floor. She did not tell us which floor we were on. A map would have been helpful for 1st time guests. We had to get directions twice from another employee. Housekeeping was ATROCIOUS. A dirty rag was left in our room on the floor. No exchange of glasses or cups were done. Dirty glasses and cups left in room. Ice bucket was not emptied and trash was not emptied. Someone's old and used magazine was left in our room and bathroom sinks were not cleaned. We were EXTREMELY disappointed in the housekeeping for such a beautiful hotel. The only things done were towels were exchanged and tossed on bathroom counter and bed was made. Carpeting in room appeared dirty and was stained.
2024 年 4 月入住 2 晚

10/10 超赞

Laurentiu，Lindenwold

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Hard Rock.
2024 年 3 月入住 1 晚

4/10 很差

Steven

团体旅客
满意：住宿条件和设施，服务设施
My first and probably my last time staying in Atlantic City. Checking in, the clerk was extremely rude. Had a bunch of charges that didn’t match my balance on my Expedia app. When I asked him about this he just shrugged and had an attitude. My friends and I also dropped a ton of money at the casinos had issues getting served at slot machines and at the tables. Will never come back and will tell others to stay away. High prices and crappy attitudes from the staff don’t justify a stay here. Long restaurant wait times as well. 2 hours for food at the Hard Rock Cafe when it wasn’t even packed
2024 年 4 月入住 2 晚

10/10 超赞

Mimi

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Will always come back to this casino
2024 年 1 月入住 1 晚

8/10 还可以

Dennis

满意：清洁度、员工和服务、住宿条件和设施
All was good and enjoyed the overnite stay
2024 年 4 月入住 1 晚

6/10 一般

Kia

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is beautiful, however I was not pleased with my room or the tub with no bsr to get out. Expected something different by the atmosphere. As a Hilton owner, this was not an enjoyable stay. All of the food was delicious
2024 年 3 月入住 2 晚
Jacob C 于 2024年05月1日 的回复
Dear Kia: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

10/10 超赞

Sunyoung

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚

10/10 超赞

Mohamed

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Luxury
2024 年 4 月入住 2 晚
Jacob C 于 2024年05月1日 的回复
Dear Mohamed: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Moses

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent service
2024 年 4 月入住 1 晚
Jacob C 于 2024年05月1日 的回复
Dear Moses: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

8/10 还可以

Lisa

满意：住宿条件和设施，清洁度
Not much to do here and we had to go to another place to eat breakfast
2024 年 4 月入住 2 晚
Jacob C 于 2024年05月1日 的回复
Dear Lisa: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

8/10 还可以

GEORGE

满意：住宿条件和设施，员工和服务
Checking in was a bit slow but ok
2024 年 4 月入住 1 晚
Jacob C 于 2024年05月1日 的回复
Dear GEORGE: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

10/10 超赞

Todd

与配偶出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Awesome as usual
2024 年 3 月入住 1 晚
Jacob C 于 2024年04月29日 的回复
Dear Todd: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Lisa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The pool was the absolute BEST!
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月29日 的回复
Dear Lisa: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

nuthila

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was my first time staying at The Hard Rock Hotel in AC and it was an amazing experience. What stuck out to me most was the genuine care and kindness of the staff. Thess helped me check in and she was amazing! She was extremely helpful and knowledgeable. The hallways smelled so fresh like someone had placed a fragranced plug-in. We also enjoyed their complimentary car wash before we left. I would absolutely stay here again!
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月29日 的回复
Dear nuthila: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

anthony g

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 4 晚
Jacob C 于 2024年05月1日 的回复
Dear anthony g: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Carl

2024 年 4 月入住 1 晚
Jacob C 于 2024年05月1日 的回复
Dear Carl: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Dora

满意：清洁度、服务设施、住宿条件和设施
Service in general was super . Room service was very nice and clean
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月29日 的回复
Dear Dora: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

6/10 一般

Kemesha

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Spend the weekend in Hard Rock Cafe for leisure the hotel was clean and well kept. Cons: signs/direction to check-in was small and not easy to find. We had to ask a few people for help. The shower made a loud nose when using hot warm. Day of check out the water stop working twice. The hotel should invest in more dinning options
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月29日 的回复
Dear Kemesha: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

2/10 糟糕

Nora

团体旅客
满意：服务设施
不满意：清洁度、员工和服务、住宿条件和设施
Super noise..casino and lobby area is terrible cigarette smoke SMELLS! First and last booking to this Hotel! Not good recommendation!
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月29日 的回复
Dear Nora: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

6/10 一般

Lisa

live music in one of the lounges that was the highlights,good music playing in lobby getting awards card with benefits on it was good
2024 年 4 月入住 4 晚
Jacob C 于 2024年04月29日 的回复
Dear Lisa: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Varma

与家人出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was amazing.. i stayed here for my birthday and had a blast. Clean, great restaurants, nice casino and great area
2024 年 4 月入住 3 晚
Jacob C 于 2024年04月29日 的回复
Dear Varma: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

6/10 一般

Wendy

满意：住宿条件和设施，员工和服务
2024 年 4 月入住 3 晚
Jacob C 于 2024年04月29日 的回复
Dear Wendy: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

10/10 超赞

Abedel

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月29日 的回复
Dear Abedel: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Micah

与家人及幼儿出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Quick check in and check out . The staff was helpful and friendly
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月29日 的回复
Dear Micah: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

frank

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月29日 的回复
Dear frank: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Simthia，Bronx

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love it
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月26日 的回复
Dear Simthia: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Cheryl

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyed my relaxing time with my daughter well overdue and needed ….
2024 年 4 月入住 3 晚
Jacob C 于 2024年04月26日 的回复
Dear Cheryl: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Sakina

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The Hard Rock Hotel was very good. All areas of the hotel were nice and clean. Hotel is very spacious and modern. Plenty of dining options, shopping, and casino games. Family friendly! Overall a very very good hotel.
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月26日 的回复
Dear Sakina: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

8/10 还可以

Sean，Bloomfield

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Jacob C 于 2024年04月26日 的回复
Dear Sean: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Mary

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Excellent and beautiful!!
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月26日 的回复
Dear Mary: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Ellia

满意：住宿条件和设施，清洁度
Nice!
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月26日 的回复
Dear Ellia: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Mayra

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excelente
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月26日 的回复
Dear Mayra: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

10/10 超赞

Paul

Good
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月24日 的回复
Dear Paul: Thank you for sharing the positive feedback from your recent experience at Hard Rock Hotel and Casino Atlantic City. We’re delighted to hear that you enjoyed your time with us. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We value your patronage and look forward to welcoming you back to Atlantic City’s ultimate entertainment destination.

8/10 还可以

DENISSE

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
What I didn’t like was having to pay for parking as a guest of the Hotel.
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月24日 的回复
Dear DENISSE: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

8/10 还可以

Don

满意：清洁度、员工和服务、住宿条件和设施
The Valet attendant at the desk was very rude and unpleasant. other than that our stay was quite enjoyable
2024 年 4 月入住 2 晚
Jacob C 于 2024年04月24日 的回复
Dear Don: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.

8/10 还可以

Thomas

满意：清洁度、员工和服务、住宿条件和设施
Stain on pillow on couch, kinda gross.
2024 年 4 月入住 1 晚
Jacob C 于 2024年04月26日 的回复
Dear Thomas: Thank you for sharing your recent experience at Hard Rock Hotel & Casino, Atlantic City. We sincerely apologize that your visit didn’t meet your expectations. At Hard Rock Atlantic City, it is our goal to provide all our guests with an exceptional gaming and entertainment experience. We truly value your patronage and look forward to the opportunity to serve you better in the future.