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"Service is slow, room conditions average no hot water in shower TV malfunction AC noisy etc."

"En general muy bien, lastima que no me pudieron resolver una solicitud de reembolso por cambio de planes. Por otro lado, la ubicación del hotel solo funciona con vehículo, es un a zona comercial no turística."

"El tiempo de espera de alimentos del restaurante para cenar fue absurdo las dos veces que lo usamos, de 50-70 min para preparación"

"Clean room. Lovely staff. Did not hot tub or spa. "

"It went above my expectations! The room view to the mountains, AC, bath robes and hairdryer, for an holistic spiritual center, do not expect TV or cable but internet runs fast. The welcome team i super warm and kind, they gave us fresh water upon arrival staff is super helpful and friendly. Took my luggage all the way to the room. The only low note I can tell you, is the linen and towels look and feel that they have survived many wash cycles… I highly recommend you this beautiful place."

"Excelente servicio el personal muy amable los cuartos amplios limpios y confortables. Desayunos Buenos. Regresaré sin dudarlo"

"Estupendo lugar para llegar a descansar. Tienes boda o compromiso en Cuernavaca? This is the place "

"Increíble sitio. Lleno de historia. Buena colección de arte. Disfrutamos mucho su restaurante y el servicio del personal."

"Bad location, no small stores in the vicinity, I didn’t have toothpaste, n/a anywhere near and the staff didn’t care to help,breakfast was o.k. Nothing special, hotel was brutal as doors were slammed constantly all night long, nothing was done about it and I mean slammed, not just closed, not impressed at all! "