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國敦酒店的評價

4 out of 5
國敦酒店
150 Anzac Avenue, Auckland

評價

7.6

不錯

10 分評分，優異；1001 則評價中有 224 則" "
8 分評分，不錯；1001 則評價中有 441 則" "
6 分評分，一般；1001 則評價中有 217 則" "
4 分評分，欠佳；1001 則評價中有 82 則" "
2 分評分，很差；1001 則評價中有 37 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

7.2/10 

設施服務

6.8/10 

住宿狀況

7.4/10 

環保程度

評價

8/10 不錯

Circle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
在都市中這個價格算實優了，雙床房不算大，但風景不錯。
於 2018 年 8 月住了 2 晚

8/10 不錯

Shao Chun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 6 月住了 4 晚

6/10 一般

Heimo

伴侶同遊
讚好：整潔度和住宿狀況
The room was very - very small, only one chair for two guests. No microwave, no cutlery only 2 coffee cups. Floor light was shining in under the door, very unpleasant. Room was clean, could do a new mattress.
於 2024 年 5 月住了 2 晚

6/10 一般

Deborah

商務旅客
讚好：整潔度和職員與服務
Parking should be bult into the price of the room not expecting a $30.00 bill to park in a hotel that I am staying at overnight. very expensive. Did not expect to have thumping noise above my head whilst drying to sleep, sounded like workman working, but not sure what it was and never heard back from receiption.
於 2024 年 5 月住了 1 晚

6/10 一般

Zoe

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
A little away from the hustle and bustle of the city but a 9 minute walk to the The Strand. Nice room and the bed was soft, like sleeping on a cloud. (Con) The shower, it took 10 minutes to heat up but after, it was heaven. There is a gap between the door and the wall for the water to leak out so you will need an extra towel down there or your clothes will be wet.
於 2024 年 5 月住了 1 晚

8/10 不錯

Beneuan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room generally quiet and safe good tv bed quite nice good blanket and sheet. Shower a bit hard to set tempreture and also ventialtion of shower room insufficient but can leave door open and use aircon.
於 2024 年 5 月住了 1 晚

6/10 一般

Antonio

讚好：整潔度和職員與服務
於 2024 年 5 月住了 2 晚

8/10 不錯

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Although this is an older hotel, it was clean and the service was very good
於 2024 年 2 月住了 1 晚

8/10 不錯

Nigel

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 5 月住了 2 晚

8/10 不錯

Mathew

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was great. The breakfast buffet is overpriced for what you get.
於 2024 年 5 月住了 2 晚

8/10 不錯

Giselle

多人同遊
We had three people in the property. Booked for 3 but not enough cups, glass, towels, teas for three. It was for two, while we paid for 3 guest.
於 2024 年 5 月住了 2 晚

8/10 不錯

Danielle

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Great place to stay if you are going to an event at Spark Arena as it is within easy walking distance. Guest car park is very convenient but it would be a very tight squeeze if you have an SUV or Ute. The room interior was very tired and needed some work and TLC but it was clean and fairly comfortable for a one night stay. Customer service was excellent and with a quick and easy check-in and check-out.
於 2024 年 4 月住了 1 晚

10/10 優異

Lisa

讚好：整潔度、職員與服務、設施服務和住宿狀況
The jewel in the Copthorne's crown are its wonderful people - a great staff from Managers to Housekeepers. Exceptionally helpful, kind, efficient and professional. Harbour view rooms have the advantage of having small balconies with double doors that can be opened to let in fresh air and have lovely views without being looked in on. The restaurant has well-priced, delicious and generous breakfast options, and offers a nice selection of beautifully prepared lunch and dinner menu choices that offer good value for money, and competitive local options if you want to eat in house.
於 2024 年 4 月住了 4 晚

8/10 不錯

Oliver

伴侶同遊
讚好：整潔度、職員與服務和設施服務
A bit tired but central location
於 2024 年 4 月住了 1 晚

6/10 一般

Stacey

讚好：整潔度、職員與服務和設施服務
Found it very close to Auckland central, plenty to look at within walking distance
於 2024 年 4 月住了 2 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear StaceyThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 一般

Adrienne

讚好：整潔度
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear AdrienneThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 優異

Joanna and Ruby

於 2024 年 4 月住了 2 晚

8/10 不錯

Richard

讚好：整潔度和職員與服務
Great place for short stay and location
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear RichardThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Leanne

讚好：整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear LeanneThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 一般

Laura

讚好：職員與服務
不滿：設施服務和住宿狀況
Room was old and outdated, Aircon didn't work had to sleep with the door open since no windows. Bathroom fan didn't work. No hot chocolate. Lack of bed pillows. Place needs more parking! Definitely should have been cheaper than the price I paid! Otherwise great staff experience and perfect location!!
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear LauraThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 一般

Kim

不滿：整潔度
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear KimThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 優異

Michelle

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Everyone was friendly
於 2024 年 4 月住了 2 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear MichelleThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 優異

Hunter

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great stay here. Smaller rooms but they're also well priced. Location is very central which meant we didn't have to drive anywhere.
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear HunterThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Natasha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to amenities
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear NatashaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Camille

讚好：整潔度、職員與服務、設施服務和住宿狀況
High CP Value.
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear CamilleThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

MICHAEL

Good value property in great location
於 2024 年 4 月住了 2 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear MichaelThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Anny

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It suited our overnight stay, was comfortable and easy to find in Auckland City
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月30日的回應
Dear AnnyThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 欠佳

Joanna

伴侶同遊
不滿：設施服務和住宿狀況
the hotel is old and tired, the hotel suffered from a lack of maintenance with several issues, service at reception was good but were told there was room service available but when we got back to room was told it shuts off at 9pm.
於 2024 年 3 月住了 1 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear JoannaThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 優異

Cher

多人同遊
讚好：職員與服務、設施服務和住宿狀況
Service was friendly from check-in to checkout, bed was comfortable.
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear CherThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Linda

多人同遊
讚好：職員與服務和住宿狀況
Only 1 towel in room for 2 people and no water in room
於 2024 年 4 月住了 1 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear LindaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Mereana

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were super lovely and accommodating!! will be coming back whenever we are in Auckland
於 2024 年 3 月住了 2 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear MereanaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 一般

Toni

伴侶同遊
讚好：職員與服務
Great location, great staff, all very helpful. Facility a bit tired
於 2024 年 3 月住了 3 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear ToniThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 優異

JONA

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very close to Spark Arena. Staff are very helpful.
於 2024 年 3 月住了 1 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear JonaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 欠佳

Stephen

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The staff were friendly and helpful the bed comfortable not hard not soft but car parks too small the building is not only old and dated there is a lot of small repairs that have been ignored there is suppose to be a buffet breakfast but instead they changed it that morning to a hybrid breakfast which was some of the buffet good but limited. It’s not what you would expect with a Copthorne hotel
於 2024 年 3 月住了 1 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear StephenThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

4/10 欠佳

Josephine

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
When we checked in my partner noticed a used ear swab that was placed on the skirting near the floor which is disgusting. There were also almonds on the floor, we didn’t have these almonds so it was clear that the floor was not vacuumed before we checked in. The shower was also filthy and there was soap scum around the base of the shower, and the glass in the shower was all smeared and dirty. For the amount of money we spent for 4 nights I thought that the cleanliness would have been A LOT better. Due to staffing issues the bar and kitchen were also closed, a very disappointing stay to say the least.
於 2024 年 3 月住了 4 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear JosephineThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

4/10 欠佳

Colleen

讚好：職員與服務
I liked the shower!! However I booked for 3 people and the room was only set up for 2. I had to go down to reception to request a bed for the 3rd person.
於 2024 年 3 月住了 1 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear ColleenThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

8/10 不錯

Shozo

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
韓国人の団体がいて少しうるさかった。
於 2024 年 3 月住了 2 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear ShozoThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Andrea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service from staff
於 2024 年 3 月住了 1 晚
Nick L - General Manager 於 2024年3月18日的回應
Dear Thank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Robert

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
People at the hotel very helpful
於 2024 年 2 月住了 3 晚
Nick L - General Manager 於 2024年3月18日的回應
Dear Thank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 一般

Kaleigh

於 2024 年 2 月住了 2 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear KaleighThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 優異

Monica (Hockley)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We only stayed for one night, but it was very clean and breakfast was better than I expected, also Waite staff was very attentive, I would recommend and stay there next time
於 2024 年 2 月住了 1 晚
Nick L - General Manager 於 2024年2月28日的回應
Dear MonicaThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

6/10 一般

Trevor

讚好：整潔度
Hot water ... Good. Asked for morning wake up call. Never got one. $400 deposit is an outrageously bad idea. The Savoy doesn't do that. Needs a microwave in the room
於 2024 年 2 月住了 2 晚
Nick L - General Manager 於 2024年2月28日的回應
Dear TrevorThank for your feedback and for choosing to stay with us while in Auckland. The hotel charges a 50 bond per night of a customers stay. We look forward to welcoming you back in the near future.Kind regards

8/10 不錯

Rachael

多人同遊
讚好：整潔度和職員與服務
Great cental location, friendly, efficient staff.
於 2024 年 2 月住了 2 晚
Nick L - General Manager 於 2024年2月28日的回應
Dear RachaelThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 欠佳

Kelvin

讚好：職員與服務
不滿：住宿狀況
Old and cruddy
於 2024 年 2 月住了 1 晚
Nick L - General Manager 於 2024年2月28日的回應
Dear KevinThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 優異

Annette

於 2024 年 2 月住了 1 晚
Nick L - General Manager 於 2024年4月8日的回應
Dear AnnetteThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
All good.have stayed in the past many times.
於 2024 年 2 月住了 1 晚
Nick L - General Manager 於 2024年2月28日的回應
Dear JohnThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 欠佳

John

讚好：整潔度
於 2024 年 1 月住了 2 晚
Nick L - General Manager 於 2024年2月2日的回應
Dear JohnThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 優異

Hollie

家人同遊
讚好：職員與服務和住宿狀況
不滿：設施服務
We enjoyed our lovely stay at the Copthorne Hotel. We will be sure to visit again!
於 2024 年 1 月住了 3 晚
Nick L - General Manager 於 2024年2月2日的回應
Dear HollieThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards

4/10 欠佳

Dean

伴侶同遊, 多人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Air con did not work which made room uncomfirtable in the heat, shower low pressure, TV worked in a hit and miss manner.
於 2024 年 1 月住了 1 晚
Nick L - General Manager 於 2024年2月2日的回應
Dear DeanThank you for taking the time to post your feedback regarding your accommodation experience.Having recently commenced at the hotel, the condition of the rooms is one area that has been identified for refurbishment which is due to commence in 2025. In the interim, we are currently painting all our rooms including the guest corridors.Kind regards and thank you for choosing to stay with us while in Auckland

10/10 優異

Gert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Nick L - General Manager 於 2024年2月2日的回應
Dear GertThank for your feedback and for choosing to stay with us while in Auckland. We look forward to welcoming you back in the near future.Kind regards