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关于奥古斯塔盖特蔚景酒店的点评

2.5 out of 5
奥古斯塔盖特蔚景酒店
2123 Noland Connector, Gordon Hwy and Bobby Jones XPRWY, Augusta, GA

点评

7.4

还可以

10 分 - 超赞。273 条好评,共有 844 条点评" "
8 分 - 还可以。261 条好评,共有 844 条点评" "
6 分 - 一般。151 条好评,共有 844 条点评" "
4 分 - 很差。94 条好评,共有 844 条点评" "
2 分 - 糟糕。65 条好评,共有 844 条点评" "

7.8/10

清洁度

8.0/10

员工和服务

7.4/10

服务设施

7.4/10

住宿条件和设施

7.2/10

环保

点评

2/10 糟糕

Jeffrey

团体旅客
不满意:清洁度、服务设施、住宿条件和设施
Stayed here during the Masters and it was awful for the price. Bathroom and room was dirty, hotel overall was a dump. The staff was friendly
2024 年 4 月入住 3 晚

10/10 超赞

Karlian

满意:清洁度、员工和服务、住宿条件和设施
it was affordable Service was great and the room was clean.
2024 年 3 月入住 2 晚

6/10 一般

Millicent

满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was okay. The lighting in the bathroom was very dim - no overhead lighting. The TV kept having to be reset - I called but end up figuring it out myself. Low rack for hanging clothes - I was in town for a ball and had a formal dress. The check in and check out procedure was good. I was given the option of staying on the first floor which was good - I walk with a cane. All were nice.
2024 年 3 月入住 1 晚

8/10 还可以

Carrie

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great until motorcycle woke me up early
2024 年 3 月入住 3 晚

2/10 糟糕

Dawn

不满意:清洁度、员工和服务、住宿条件和设施
Nothing
2024 年 3 月入住 1 晚

6/10 一般

Edward

与配偶出行
满意:清洁度
The property was ok for a 2 star hotel. There was no outside access at the end of the hall. The breakfast ran out of biscuits and they were not replenished. The bed was comfortable and room was large and quiet. The TV had a small picture. If you just need an inexpensive place to lay your head, this will eork.
2024 年 3 月入住 1 晚

8/10 还可以

Mattie

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love staying at this location everytime I visit I stay here
2024 年 3 月入住 1 晚

8/10 还可以

Rebecca

满意:清洁度、员工和服务、住宿条件和设施
I loved the large room, comfortable bed and good water pressure. Staff was friendly.
2024 年 2 月入住 1 晚

4/10 很差

Deirdie

不满意:住宿条件和设施,清洁度
2024 年 3 月入住 1 晚

6/10 一般

Emma

Outdated building in an inconvenient location
2024 年 2 月入住 3 晚

8/10 还可以

Deirdre

与家人出行
On a busy highway you need to drive to restaurants or shopping but it is ok as long as you have a vehicle to get around.
2024 年 1 月入住 1 晚

10/10 超赞

Chandlei

2024 年 1 月入住 1 晚

4/10 很差

Rob

2024 年 1 月入住 1 晚

10/10 超赞

Angela

满意:服务设施
2024 年 1 月入住 1 晚

10/10 超赞

Chandlei

2024 年 1 月入住 1 晚

10/10 超赞

William

2024 年 1 月入住 1 晚

2/10 糟糕

Jean

2023 年 12 月入住 1 晚

10/10 超赞

Keldridge

满意:清洁度、员工和服务、住宿条件和设施
Decent
2023 年 12 月入住 1 晚

4/10 很差

Diego

2023 年 12 月入住 1 晚

10/10 超赞

Charles

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice place
It was an unplanned stop but it was clean quiet and a good bed. Little disappointed they had no tea for breakfast.
2023 年 11 月入住 1 晚

4/10 很差

Douglas

商务旅客
不满意:住宿条件和设施
Dated, seemed sketchy on the outside
2023 年 11 月入住 1 晚

10/10 超赞

Joni

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 2 晚

6/10 一般

Frederick,Yulee

商务旅客
满意:员工和服务,清洁度
The area was an industry type area. There are lots were construction was started but was never finished. The hotel appears clean. The TV in the room did not receive a signal, the iron in the room was falling apart. The staff was friendly. The bed was comfortable and the room was quiet.
2023 年 10 月入住 1 晚

6/10 一般

Eric

Convenient location. OK breakfast. Room: bed was comfortable, bath: black mold, peeling wallpaper, caulking by “blind man”, and the tiniest bars of soap imaginable (bought my own)…good TV/cable lineup. Noted very few patrons, and those may be “state funded”….or transiting utility crews.
2023 年 10 月入住 3 晚

10/10 超赞

Sondra L

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
A home away from home!!!
I was attending a Women's Conference in Augusta, GA, plus I needed some R&R. So I decided to reserve a room and stay overnight. It was so peaceful I am so glad I stayed. The staff was very friendly and professional too.
2023 年 10 月入住 1 晚

8/10 还可以

Socorro

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the view green every were
2023 年 10 月入住 3 晚

6/10 一般

Flo

满意:住宿条件和设施,员工和服务
The staff was very helpful and friendly. The breakfast staff was exceptional.
2023 年 9 月入住 1 晚
GM 于 2023年10月9日 的回复
Thank you for your feedback

4/10 很差

Joy

与家人及幼儿出行, 商务旅客
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The staff was friendly and helpful. However, the rooms had very poor lighting and the bathroom had not been properly cleaned because we found a used bar of soap still in the shower. We also alerted the staff that the window in our room was open with no screen for additional protection. A child could have easily opened the window which was on the second floor and could have been tragically hurt. It is my hope that management corrects this serious problem immediately.
2023 年 9 月入住 2 晚
GM 于 2023年10月9日 的回复
Thank you for your feedback

6/10 一般

Lakeisha

与家人出行
不满意:住宿条件和设施
The hotel was ok for such a short notice, Hotel needs a good cleaning, the hallways had a strong unpleasant smell, but the next day was much better,i still fabreeze the hallways, vending machine was not working properly, but overall the area was quite.
2023 年 9 月入住 3 晚
GM 于 2023年10月9日 的回复
Thank you for your feedback

6/10 一般

Kelly

满意:员工和服务
Okay stay
Breakfast was limited with no hot foods on the days we were there
2023 年 8 月入住 2 晚
GM 于 2023年10月9日 的回复
Thank you for your feedback

2/10 糟糕

William,cypress

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I guess Wyndham has ZERO standards for its properties. Other than the bed being relatively comfortable this is what you can expect. #1 I entered my room and it was 92 degrees. and that was recorded with a digital thermometer. It also reeked of some despite it being a "non smoking hotel". When I complained to the front desk it was "that is impossible". It took over 8 hours to cool the room to 70 degrees. #2 the breakfast bar, and I use that term very loosley" should have a sign saying "eat at your own risk! It consisted of an urn of horrible stale coffee. a tray of egg like stuff, 4 little boxes of cereal (2 of which were opened. No Fruit, and a few packets of grits. What a joke. #3 the ice amkers on the 2nd and 3rd floor were turned off so you you had to go to the lobby to get ice. #4 There were hardly any TV channels. No ESPN, No movies. #5 The chair in the room was broken and the sofa should have been tossed years ago. # 6 I asked the front desk if there was any hot water to make tea. NO. #7. you better have a sleep mask because The amount of light coming in the room is crazy.
2023 年 8 月入住 3 晚
GM 于 2023年10月9日 的回复
Thank you for your feedback

8/10 还可以

Thelesia

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I needed a safe one night stay that didn't cost an arm and a leg. This fit the bill. They also offered a continental breakfast that got me to my next destination without my stomach grumbling.
2023 年 7 月入住 1 晚

10/10 超赞

NIE

2023 年 7 月入住 2 晚

8/10 还可以

tavy

2023 年 7 月入住 1 晚

10/10 超赞

Roseann

2023 年 7 月入住 1 晚

10/10 超赞

Sheryl,Glen Burnie

2023 年 7 月入住 1 晚

2/10 糟糕

Monte

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a huge pile of vomit on the floor in the room. Took housebreaking awhile to clean up. It was gross. Front desk seemed very unbothered by our request to get it cleaned immediately
2023 年 7 月入住 2 晚
GM 于 2023年07月11日 的回复
Thank you for your feedback

6/10 一般

Marquita

与家人出行, 团体旅客
The property was newly renovated. The area was neat and clean. However, the carpet was damp. We reported it. The door was hard to get into at first. The staff was friendly and helpful. The room had an shut-in smell. It smelled old.
2023 年 6 月入住 2 晚
GM 于 2023年07月5日 的回复
Thank you for your feedback

8/10 还可以

Shaneatha

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Convenient to shopping centers and restaurants nearby.
2023 年 6 月入住 1 晚
GM 于 2023年06月16日 的回复
Thank you for your feedback

2/10 糟糕

ebony

满意:员工和服务
不满意:住宿条件和设施,清洁度
the room was hot and smelled like smoke when e we walked in. my room was a non smoking room. the couch was stained. the carpet was dirty.
2023 年 6 月入住 2 晚
GM 于 2023年06月5日 的回复
Thank you for your feedback

6/10 一般

Constance

与配偶出行
满意:员工和服务
Staff was very nice but rooms are old and not the cleanest.
2023 年 5 月入住 2 晚
GM 于 2023年06月5日 的回复
Thank you for your feedback

4/10 很差

Daniel Lee Weber

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施
The television did not eork in my room for the first 2 days. When i tried to eat the complementary breakfast, the scrambled eggs were very cold. On the 2nd day, a pipe burst and my daughter and I were relocated the hotel next door. At that hotel, there were very load, annoying noises coming from the area above us.
GM 于 2023年05月31日 的回复
Thank you for your feedback … again

6/10 一般

Daniel Lee Weber

与家人出行
满意:员工和服务
不满意:住宿条件和设施,清洁度
The tv in my room did not work when I first checked in. I went downstairs for the complementary breakfast and everything was cold. After the second night a pipe burst and we were relocated to a neighboring hotel. We were on the first floor and it sounded like someone was running around and/ or working out above us the entire time.
2023 年 5 月入住 3 晚
GM 于 2023年05月29日 的回复
Thank you for your feedback

4/10 很差

Michael

满意:员工和服务
不满意:住宿条件和设施,清洁度
The people were very nice and friendly. The room though was dirty and the buildings was damaged and poorly repaired. No bugs fortunately but not worth the price. I would recommend either spending more for a nicer place or less and getting the same quality.
2023 年 5 月入住 2 晚
GM 于 2023年05月14日 的回复
Thank you for your feedback

2/10 糟糕

Lucy

与配偶出行
不满意:员工和服务,清洁度
I did not stay at this property. I showed up with a reservation and had my boyfriend and my little Yorkie who is a service animal for me and goes everywhere I go. I was immediately and rudely greeted by saying you can’t have him here even though he was wearing his service vest. As I explained that he is a service animal and not a pet and showed documentation the desk clerk rudely stated that didn’t matter and he couldn’t be there. I explained under the law he cannot refuse to rent me a room. After showing the documentation on him as a service animal. The clerk got his manager on the phone and I got the same spill of they don’t allow pets. Again he is not a pet and I just showed your clerk the documentation he asked me a bunch of stupid and irrelevant questions but I explained that does not change the law that states I have a right to have him here. I was tol okay. We will let you stay one night as if he were doing me a favor. I only needed one nigh. So he goes to check me in and says card declined. Tried another card. Car declined. I did this four or five times before pulling out my debit card which I know has money in it because I had just checked it and the cc I used all had 0 balance so I had access to the full credit line which was more than enough to cover the stay and any deposit or hold on the card until check out. Having one maybe two card declined could be a computer glitch but for four or five CC to be declined and my debit card also declined is suspicious.
2023 年 5 月入住 1 晚
GM 于 2023年05月10日 的回复
Next time please make sure you have funds available on your card for incidentals. Thank you

10/10 超赞

Charles Russell

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice quite stay.
2023 年 4 月入住 4 晚
GM 于 2023年04月24日 的回复
Thank you for your feedback

10/10 超赞

Timothy

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice rooms
2023 年 4 月入住 1 晚
GM 于 2023年04月23日 的回复
Thank you for your feedback

4/10 很差

kristen

与家人出行
满意:清洁度
不满意:住宿条件和设施,员工和服务
Just OK
I was overall expecting more from this hotel. Everything was just ok. A few examples of where I was expecting more: - The hot tub is "closed for covid". - the hot breakfast only had 1/2 of the stuff out (2 bagels, the pancake machine not working, nothing in the hot soup/oatmeal/gravy container, no hot tea or decaf coffee. - The TV didn't work in our first room. -The container of shampoo was mostly empty (clearly used) in the second room.
2023 年 4 月入住 1 晚
GM 于 2023年04月17日 的回复
Thank you for your feedback

10/10 超赞

Safiyyah

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is super friendly.
2023 年 3 月入住 1 晚
GM 于 2023年03月27日 的回复
Thank your for your feedback

10/10 超赞

Keziah

2023 年 3 月入住 1 晚
GM 于 2023年03月29日 的回复
Thank you for your feedback