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奧斯丁中央希爾頓安泊酒店的評價

3.5 out of 5
奧斯丁中央希爾頓安泊酒店
5901 N I 35, Austin, TX

評價

8.0

很好

10 分評分，優異；1491 則評價中有 717 則" "
8 分評分，不錯；1491 則評價中有 352 則" "
6 分評分，一般；1491 則評價中有 203 則" "
4 分評分，欠佳；1491 則評價中有 120 則" "
2 分評分，很差；1491 則評價中有 99 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

8.2/10 

設施服務

7.8/10 

住宿狀況

8.2/10 

環保程度

評價

6/10 一般

Kan

家人同遊
讚好：整潔度和職員與服務
poor internet, poor air condition
於 2021 年 12 月住了 1 晚

2/10 很差

Guadalupe

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was hot in our room so they moved us to another room that was equally hot. The new room was dirty and disgusting, still have a dirty diaper and a rag full of makeup and hair. The toilet was so dirty. It was disgusting. I will never ever book with embassy again!
於 2024 年 5 月住了 1 晚

8/10 不錯

Erika

讚好：整潔度、職員與服務和住宿狀況
Convient shopping about 5 blocks away. Use caution around hotel parking.
於 2024 年 5 月住了 1 晚
PB 於 2024年5月28日的回應
Erika,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

4/10 欠佳

Elizabeth

家人同遊, 商務旅客
不滿：住宿狀況
Air conditioning was leaking all over bathroom and it was noisy. The bed was not comfortable and overall the decor is very tired. One day they forgot to clean the room.
於 2024 年 5 月住了 5 晚
Ryan P 於 2024年5月23日的回應
Thank you for providing feedback from your stay with us. We will use this feedback to improve our guest experience.

10/10 優異

Victoria

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I will be definitely going back to this location! I was Great and i really enjoyed my stay.
於 2024 年 5 月住了 2 晚
PB 於 2024年5月20日的回應
Dear VictoriaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Mario

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place. Liked the happy hour.
於 2024 年 5 月住了 1 晚
PB 於 2024年5月15日的回應
Mario,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 不錯

Tuyet

家人同遊
讚好：整潔度和設施服務
Not enough towels for the number people reserved
於 2024 年 5 月住了 2 晚
PB 於 2024年5月15日的回應
Tuyet,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Diane

讚好：整潔度、職員與服務、設施服務和住宿狀況
Well located, clean and safe sureoundings.
於 2024 年 5 月住了 1 晚
PB 於 2024年5月15日的回應
Diane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Tiofilo

讚好：整潔度
於 2024 年 5 月住了 1 晚
PB 於 2024年5月15日的回應
Tiofilo,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 不錯

Bala

家人同遊
Poor rundown rooms.
於 2024 年 5 月住了 1 晚
PB 於 2024年5月15日的回應
Bala,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Hereward

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Austin is not a city where I am particularly comfortable, but I have to visit a few times a year for business. That said, Embassy Suites was the best hotel experience I’ve had in Austin so far. Parking is a reasonable fee (for the area), and the hotel is comfortable with a nice atmosphere and better than expected breakfast. That part of town is a bit rough, but the hotel grounds were very well maintained, clean, and safe. The kids loved the indoor pool.
於 2024 年 5 月住了 1 晚
PB 於 2024年5月10日的回應
Hereward,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 一般

Keith

讚好：整潔度、職員與服務和住宿狀況
NO WI-FI, IT DOES NOT WORK, FOR last 2 YEARS. Everything else is good. WHY DON’T they Fix it?
於 2024 年 5 月住了 3 晚
PB 於 2024年5月10日的回應
Keith,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

6/10 一般

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
PB 於 2024年5月10日的回應
Sarah,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

2/10 很差

Fernando

於 2024 年 4 月住了 1 晚
PB 於 2024年5月28日的回應
Fernando,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

10/10 優異

jorge (san antonio)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Huge rooms
於 2024 年 4 月住了 1 晚
Ryan P 於 2024年4月22日的回應
We ae happy to hear that you enjoyed our huge rooms! We always aim to "Impress the guest". Thank you for staying with us.

10/10 優異

Glenn

讚好：整潔度、職員與服務和住宿狀況
Broken glass all in parking lot look like multiple vehicles have been broken into at this location
於 2024 年 4 月住了 2 晚
PB 於 2024年4月14日的回應
Glenn,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 不錯

Michael

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Einfaches Check in, Hotel wirkt gepflegt, irgendwie frisch, obwohl schon 40 Jahre alt, schöne große Suite zum angemessenen Preis.
於 2024 年 4 月住了 1 晚
PB 於 2024年4月9日的回應
Dear MichaelThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Erin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were super helpful and friendly, hotel was clean and the kids loved the open style! Would stay again!
於 2024 年 4 月住了 2 晚
PB 於 2024年4月9日的回應
Dear ErinThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Miguel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
PB 於 2024年4月10日的回應
MiguelThank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

2/10 很差

Cristobal

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Worn out, filthy, poorly maintained. $15 parking without other options. Terrible experience. Roadside motel quality for a 4 star hotel price.
於 2024 年 4 月住了 1 晚
PB 於 2024年4月8日的回應
Dear CristobalThank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

8/10 不錯

Karen

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
PB 於 2024年4月8日的回應
Dear KarenThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Danny

於 2024 年 3 月住了 1 晚
Ryan P 於 2024年4月22日的回應
Thank you for giving us a 5 of 5 rating! We appreciate your business and look forward to seeing you again.

10/10 優異

Maria

讚好：整潔度、職員與服務和住宿狀況
The only thing I disliked was having to pay for parking
於 2024 年 3 月住了 2 晚
PB 於 2024年4月1日的回應
Maria,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 優異

Lisa

於 2024 年 3 月住了 1 晚
Ryan P 於 2024年4月22日的回應
Thank you for rating our hotel & we are glad you enjoyed it! We look forward to seeing you again.

10/10 優異

Howard

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jenny Liang 於 2024年3月26日的回應
Thank you for the 5 Star review! We look forward to seeing you again!

10/10 優異

Crissy (Sweeny)

於 2024 年 3 月住了 1 晚
PB 於 2024年4月14日的回應
Crissy,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 不錯

Fanny

親子同遊
We love staying here
於 2024 年 3 月住了 1 晚
PB 於 2024年3月22日的回應
Fanny,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 優異

james

讚好：整潔度、職員與服務和住宿狀況
I love this hotel. Nice rooms and always great service.
於 2024 年 3 月住了 2 晚
PB 於 2024年3月22日的回應
James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

2/10 很差

Miguel

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
PB 於 2024年3月22日的回應
Miguel,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

10/10 優異

Sherry (katy)

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 3 月住了 1 晚
PB 於 2024年3月13日的回應
Dear :SherryThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 一般

Shaccara

於 2024 年 3 月住了 1 晚
PB 於 2024年4月1日的回應
Shaccara,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 優異

Bertha

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great place to stay and the atmosphere was great.
於 2024 年 3 月住了 2 晚
PB 於 2024年3月13日的回應
Dear :BerthaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Brittany

於 2023 年 12 月住了 2 晚
PB 於 2024年3月13日的回應
Dear :BrittanyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Gloriann

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
PB 於 2024年3月7日的回應
Dear GloriannThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Roxane

於 2024 年 2 月住了 1 晚
PB 於 2024年3月22日的回應
Roxane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 優異

Belen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love to stay here!
於 2024 年 2 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Belen,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Kierre

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location. Great rooms.
於 2024 年 2 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Kierre,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 一般

Bharath

讚好：職員與服務
不滿：住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Bharath,Thank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

10/10 優異

Pamela

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is great - the property surrounding it was a little sketchy. I didn’t like that we had to pay for parking
於 2024 年 2 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Pamela,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 不錯

Philip

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice stay with excessive fees for parking
Hotel was fine. Parking was a rip off
於 2024 年 2 月住了 2 晚
PB 於 2024年2月28日的回應
Dear Philip,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Krystal

於 2024 年 2 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Krystal,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

JOSE MANUEL

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice room
於 2024 年 2 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Jose,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

James

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
PB 於 2024年2月28日的回應
Dear James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 不錯

Madeleine

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Austin Room
This hotel was overall great! The ambiance is very nice, has that nice outdoor feel but you’re still inside. Our room was overall good, however it had a slight wet feeling that wouldn’t go away. We also were using the pull out couch and needed extra pillows, and the hotel was not able to accommodate that request. I made it work with the pillows on the couch, but it wasn’t very comfy. Overall, we had a great stay. Worth the price we paid.
於 2024 年 2 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Madeleine,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 一般

Linda

家人同遊
不滿：住宿狀況
Property needs alot of upgrades.
於 2023 年 12 月住了 1 晚
PB 於 2024年2月28日的回應
Dear Linda,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 不錯

Tasha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 4 晚
PB 於 2024年2月28日的回應
Dear TashaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Sabyasachi

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great property.
於 2024 年 2 月住了 1 晚
PB 於 2024年2月19日的回應
Dear SabyasachiThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Gyan Shankar

讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms were nice and huge. The washroom was a bit small but overall a nice property. The complimentary breakfast had many options and pretty amazing. I loved my stay at the hotel and would surely visit again.
於 2024 年 2 月住了 2 晚
PB 於 2024年2月19日的回應
Dear GyanThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 不錯

Jenny

家人同遊, 商務旅客
讚好：職員與服務、設施服務和住宿狀況
A lot of space
於 2024 年 2 月住了 1 晚
PB 於 2024年2月19日的回應
Dear JennyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 優異

Stephanie (Cibolo)

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Bathroom toilet ran all night. Water pressure was low. Bed super uncomfortable
於 2024 年 2 月住了 1 晚
PB 於 2024年2月19日的回應
Dear StephanieThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B