室外泳池;9:00 至 21:00 開放;泳池傘、躺椅

孤星苑瓦倫西亞酒店集團的評價

4 out of 5
孤星苑瓦倫西亞酒店集團
10901 Domain Drive, Austin, TX

評價

9.2

卓越

10 分評分,優異;1002 則評價中有 730 則" "
8 分評分,不錯;1002 則評價中有 182 則" "
6 分評分,一般;1002 則評價中有 48 則" "
4 分評分,欠佳;1002 則評價中有 25 則" "
2 分評分,很差;1002 則評價中有 17 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Jienan

讚好:整潔度、職員與服務和住宿狀況
Very nice place
於 2024 年 5 月住了 4 晚

6/10 一般

Annie

讚好:職員與服務和住宿狀況
check in staff was friendly. fun outdoors space with firepit for hanging out. rooms were ok. floors weren't super clean.
於 2024 年 5 月住了 1 晚
William T. Barba, General Manager 於 2024年5月17日的回應
Dear Annie,I am sorry that failed to meet the expectations. Your comments will be addressed with our team.we hope you give us another opportunity to show you we can excel your expectations.

10/10 優異

Kassandra

讚好:職員與服務和住宿狀況
Everything
於 2024 年 5 月住了 1 晚
William T. Barba, General Manager 於 2024年5月17日的回應
Dear Kassandra,Thank you for taking the time to give us review and sharing your satisfaction with our future guests. we hope your trips bring you back to Austin soon.

10/10 優異

Ignacio

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Live music
於 2024 年 2 月住了 2 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear Ignacio,Thank you or taking the time to write a review and we hope to see you back in Austin soon.

10/10 優異

Jeff

讚好:整潔度、職員與服務和住宿狀況
Rocking chairs
於 2024 年 4 月住了 1 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear Jeff,I am so glad you enjoy the rocking chairs and the view of our internal gardens. I hope your trips bring you back to Austin soon.

10/10 優異

Tyrone (ATLANTA)

讚好:整潔度、職員與服務和住宿狀況
Great stay!
於 2024 年 5 月住了 2 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear Tyrone,thank you for taking the time to write a review. We are glad you enjoy your stay.

10/10 優異

Donavon

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
location was great live music and vibe
於 2024 年 5 月住了 2 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear Donavon, We are glad you enjoy our live music and the vibe of the hotel. We hope to see you back soon!!!

10/10 優異

Avery

讚好:整潔度
於 2024 年 5 月住了 2 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear Avery,Thank you for giving us a perfect score of 5/5. we hope to see you back soon

10/10 優異

Rhonda

讚好:整潔度、職員與服務和住宿狀況
Absolutely loved our time here! Great location and feels like you are not even in the city. Best surprise was the beverage stocked refrigerator as well. Would absolutely stay here again!
於 2024 年 4 月住了 2 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear Rhonda,We are glad you enjoy our hotel environment, amenities and that you create lasting memories.We hope you come back to us soon.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location makes the Domain walkable and enjoyable.
於 2024 年 4 月住了 1 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear Robert,We appreciate you recognizing our location, amenities and decor. We hope to see you back in Austin soon.

10/10 優異

june

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel in a great spot for shopping and eating! Great outside activities, nice pool and very nice staff!
於 2024 年 4 月住了 3 晚
William T. Barba, General Manager 於 2024年5月10日的回應
Dear June, We are glad you enjoy our amenities and we hope your trips bring you back to Austin soon

10/10 優異

june

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was my first time staying at Lone Star Court. Check in was easy! The outside environment was fabulous. Fire pits, grassy areas, plenty of places. Lots of shops and restaurants nearby!! I would stay here again!!
於 2024 年 4 月住了 1 晚
William T. Barba, General Manager 於 2024年4月27日的回應
Dear June on,Thank you for taking the time to write a review and for sharing your experience with others.We hope your trips bring you back to us soon!!!

10/10 優異

Tina (Chesterfield)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the vibe of this property!
於 2024 年 4 月住了 3 晚
William T. Barba, General Manager 於 2024年4月22日的回應
Dear Tina,thank you for taking the time to write a review and giving us a perfect score. We hope your trips bring you back to Austin Soon!!!

10/10 優異

Emma

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had such a fun time at Lonestar and wish we could have stayed longer. The atmosphere was fun, rooms were cute and clean with a fully stocked fridge. We played corn hole and had a drink at the bar while listening to live music and chatting with other couples. We will be coming back!
於 2024 年 4 月住了 1 晚
William T. Barba, General Manager 於 2024年4月19日的回應
Dear Emma, we are glad you enjoy your stay, the public areas and amenities. We hope to see you back soon.

10/10 優異

Lili

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property! Will definitely be back.
於 2024 年 4 月住了 1 晚
William T. Barba, General Manager 於 2024年4月19日的回應
Dera Lili,thank you for your review and the positive note about the decor of our property. we hope your trips bring you back to Austin soon

10/10 優異

Samantha

親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Would stay here again!
於 2024 年 4 月住了 2 晚
William T. Barba, General Manager 於 2024年4月10日的回應
Dear Samantha,thank you for taking the time to write a review. We hope your trips bring you back to Austin. We are always here to help you to create lasting memories

10/10 優異

Mishon

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have an Executive Board meeting that brings me to Austin on a reoccurring basis. Since my very first stay a few years ago, I’ve fallen completely in love with this incredibly authentic retro hotel! During my latest stay, Drew (front desk associate) was invaluable to my stay, from personally helping me with my luggage, to ensuring that my room was “feather free,” to even hand delivering me another key card when I was inadvertently locked out of my room! Not only did Drew provide these services, but he did so with an incredibly wonderful attitude and smile. I’ve stayed at a number of hotels in Austin over the years, but Lonestar Court ranks superiorly high on my list! And that says a lot when I have enough points to stay at an alternative really nice hotel for free and choose to stay at Lone Star Court and pay out of pocket! The location couldn’t be any better, as it’s central to wonderful shopping, dining, and entertainment! Speaking of entertainment, I’ve been able to catch some very good live performances at their restaurant/bar The Water Trough. The fire pits and s’mores are a must do! But, probably one of my favorite things is sitting on the patio and rocking in my orange rocking chair! I highly recommend that you stay a while and if you get a chance, take a dip in the pool and check out the awesome food trucks just outside the gates of the hotel. While there, don’t forget to ask for Drew!
於 2024 年 4 月住了 1 晚
William T. Barba, General Manager 於 2024年4月8日的回應
Dear Mishon,Thank you for taking the time to write a review and for recognizing the timeless hospitality (creating moments for our guest to take with them forever) offer by our super start Drew, Front Desk Agent. We are lucky to have Drew as part of our team. His sincere approach to hospitality, anticipation skills and great smile while interact with all our guests made of him a key part of the hotel satisfaction score.I will pass your kind comments to him and I assure your this will be the highlight of his day.I hope your trip and meetings bring you back to Austin and you continue given us the honor to serve you.

10/10 優異

Arlene

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the decor of the room and the overall vibe the hotel gives. The nature and style makes you feel like you are not in the city. Good getaway.
於 2024 年 3 月住了 2 晚
William T. Barba, General Manager 於 2024年4月7日的回應
Dear Arlene,'Thank you for taking the time and write a review about your experience in our hotel.We take pride of the product, service and timeless hospitality we provide to all our guests. we hope to see you back soon to continue creating lasting memories.

10/10 優異

Amy

於 2024 年 3 月住了 1 晚
William T. Barba, General Manager 於 2024年4月25日的回應
Dear Amy,Thank you for giving is a perfect score of 5/5. We hope your trips bring you back to Austin soon!!!. We are here to help you to create lasting memories.

10/10 優異

Mary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Has a western theme which is shown beautiful. Very relaxing place. Loved it
於 2024 年 3 月住了 1 晚
William T. Barba, General Manager 於 2024年4月1日的回應
Dear Mary,We are proud of the design and western theme we create to ensure guest enjoy our property and amenities.

10/10 優異

Alexandria

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Even better than the pictures online.
於 2024 年 3 月住了 2 晚
William T. Barba, General Manager 於 2024年4月1日的回應
Dear Alexandra,Thank you for such a nice note and for staying with us. We hope you come back soon!!!

10/10 優異

Zane

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay here. Great staff, atmosphere and hospitality.
於 2024 年 3 月住了 1 晚
William T. Barba, General Manager 於 2024年4月1日的回應
Dear Zane,we are glad you enjoy your stay and amenities. We hope to see you back soon.

8/10 不錯

Catherine

讚好:整潔度、職員與服務和住宿狀況
Charming property with lots of amenities and close to everything. My only complaint is the noise. Well after 11pm and there were still lots of partying in the rooms and dogs barking from the apartments across the street. I would definitely stay there again.
於 2024 年 3 月住了 4 晚
William T. Barba, General Manager 於 2024年4月1日的回應
Dear Catherine,thank you for taking theme to give us a positive review. I am sorry if few noise guest create frustration on the public areas.We hope your trip bring you back to Austin soon.

8/10 不錯

Phillip (Seattle)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, wonderful on-site amenities including restaurant/bar, extremely well-curated experience, and comfortable room. Wish the daily housekeeping was better.
於 2024 年 3 月住了 4 晚
William T. Barba, General Manager 於 2024年3月22日的回應
Dear Phillip,Thank you for taking the time to place a review and share your experience. We offer daily housekeeping service.I ams sorry of for some reason we miss it. We assure you we will bring this to our housekeeping team attention. we hope to see you back soon in Austin

10/10 優異

Azita

讚好:整潔度、職員與服務和住宿狀況
Clean and friendly
於 2024 年 3 月住了 1 晚
William T. Barba, General Manager 於 2024年3月14日的回應
Dear Azita,thank you for taking the time to write a review and share your feedback. We hope to see you back soon.

8/10 不錯

Kelley

於 2024 年 2 月住了 7 晚
William T. Barba, General Manager 於 2024年4月25日的回應
Dear Kelley,Thank you for giving is a perfect score of 10/10. We hope your trips bring you back to Austin soon!!!. Knowing that we have deliver our commitment and that you enjoy your stay means the world to us.

10/10 優異

Patricia

讚好:整潔度、職員與服務和住宿狀況
Enjoyed the courtyard area very inviting and the room smell was amazing. Would definitely stay again!
於 2024 年 3 月住了 2 晚
William T. Barba, General Manager 於 2024年3月14日的回應
Dear Patricia,Thank you for taking the time to recognize our amenities and public areas. We are looking forward to see you back soon in AUSTIN

10/10 優異

kendall

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, love the Texas chic atmosphere.
於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Kendall, we are glad you experience our Texas culture, decor and service. We Hope to see back soon!!!

10/10 優異

Roy

讚好:整潔度、職員與服務和住宿狀況
Very cool place near a lot to do
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Roy,Yes, our location the DOMAIN is the best area in Austin to stay. We have several restaurant, movie theater, dog park, walking areas and bars to have a great weekend and enjoy great food.

10/10 優異

cassandra

What a great little gem of a hotel. Perfect location and just everything about this place exceeded all expectations!
於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Cassandra,we are glad that we meet all your expectations and you love the Domain area. Remember to mention your experience to others and recommend our Beatiful hotel.

10/10 優異

Larry

讚好:整潔度、職員與服務和住宿狀況
Very fast and easy check in. Property is within walking distance to restaurants and shopping. Definitely stay here again
於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Larry,Yes, our team understand the sense of hospitality and display an efficient service culture to make easy all hotel process and enhance all our guest experience. We hope your travel bring you back to us soon.

10/10 優異

Greggory

讚好:設施服務
Sat by the fire pit had a great time
於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Greggory,Yes, we have 4 wood and 2 gas fire pits to enjoy your evening have a glass of wine with friend and creating lasting memories. We hope you come back soon to us.Our hotel amenities: live music, fire pits, 4 food truck and open ground are exceptional for travelers to enjoy and relax.

10/10 優異

Sravan Kumar (FREMONT)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a clean "retro" styled hotel, with swimming pool and Outdoor fire pits. It is conveniently located in the domain where you can walk anywhere within 10-15 minutes. Hotel is clean, And a 1950s style smeg refrigerators with latest tech makes it quite a beautiful. Staff are very friendly too.
於 2024 年 2 月住了 4 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Sravan,Thank-you for your great review and for taking the time to recognize the hotel amenities and staff. We hope your travels bring you back to us.

10/10 優異

Gregory

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Another great stay
Another great trip. Amazing staff always courteous and the place smells amazing. I always stay here when in town and no place else. I can’t say enough good things about the hotel. Very small to some but they brought back the complimentary fruit infused water at the restaurant and that was huge for me.
於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Gregory,We are glad you are back. Yes, we remember your request to have fruit infuse water and we take all our guest inout to heart to ensure we deliver the best experience ever. We looking forward for your next trip to LSC.

10/10 優異

Brandon

於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年4月25日的回應
Dear Brandon,Thank you for giving is a perfect score of 10/10. We hope your trips bring you back to Austin soon!!!. Knowing that we have deliver our commitment and that you enjoy your stay means the world to us.

10/10 優異

Deborah M.

讚好:整潔度、職員與服務和住宿狀況
Friendly staff and great food and entertainment!
於 2024 年 2 月住了 2 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Debora,thank you for taking the time to recognize our service culture and friendly staff. We hope your trips bring you back to Austin soon.

8/10 不錯

Kelly

於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年4月25日的回應
Dear Kelly,Thank you for giving is a perfect score of 10/10. We hope your trips bring you back to Austin soon!!!. Knowing that we have delivered our commitment and that you enjoy your stay means the world to us.

10/10 優異

Cecile (Bethel Park)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooms were clean, comfortable and unique. Lone Star restaurant was cozy, food was excellent and great entertainment! I will definitely stay again next time in Austin.
於 2024 年 2 月住了 4 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Cecile,We are glad you enjoy the hotel amenities, live music, fire pits, open grounds, pool and our friendly staff.We hope your trips bring you back soon to us.

6/10 一般

Alvis

Everything is great except the TVs are not working ?
於 2024 年 2 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Alvis,Thank you or taking the time to give us a review. I am sorry that during your stay we have some issues with our TV provider. The issue was solve and we are sorry that this incident create frustration during your stay.

10/10 優異

Grant

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful stay, great location!
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Grant,Knowing that we have delivered our commitment of service means the world to us. We hope your trips bring you back to us.

10/10 優異

Elisa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚

8/10 不錯

Scott

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Quaint traditional Texas feel. Nice boutique atmosphere and character rather than a typical hotel
於 2024 年 1 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Scott,Thank you for recognizing the unique decor and service culture that make us different from regular hotels.We hope your trips bring you back to Austin and to our Beatiful hotel soon.

10/10 優異

Stephanie (Stillman Valley)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a unique property, great staff, nice bar/dining area with fire place. Many fire pits around the property, live music. Great vibe. Comfy beds. Rooms are great - with stocked fridge and snacks. Everything was clean and working. I slept great and would definately come here again.
於 2024 年 1 月住了 3 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Dear Stephanie,we are glad you enjoy all hotel amenities and that you found everything to your liking. We hope to have back soon with us.

10/10 優異

Stefanie

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚

10/10 優異

Gizele

於 2024 年 1 月住了 1 晚

10/10 優異

Desha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Precious, beds are amazing, the smell all around property is so nice. The charm, the decor. Would definitely recommend.
於 2024 年 1 月住了 1 晚
William T. Barba, General Manager 於 2024年2月29日的回應
Thank you for recognizing the hotel amenities and decor. We hope you will be back soon with us.

10/10 優異

Amanda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Anita

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice size room and comfortable bed.will stay here again when I come back to visit
於 2024 年 1 月住了 2 晚
William T. Barba, General Manager 於 2024年1月12日的回應
Dear Anita, Thank you for your feedback regarding your stay at Lone Star Court, by Valencia Hotel Group. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future. If we can be of any further assistance please do not hesitate to get in touch.

4/10 欠佳

Rodney

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Just stayed 2 nights at the Valencia, chosen for its location. While the location did not disappoint, nearly everything else did. The bathrooms have shear windows that can clearly be seen into from the outside. The room has concrete floors and was dirty when we arrived. The bathroom had mud, dirt and grime clearly visible on the floor. We felt the need to wear shoes at all times. And while I may have dealt with concrete floors as an "Austin quirk," the insane extra charges on my second invoice was something I think everyone should know. The room has a fridge stocked with mini bar items, and a platter of excessively priced candy and chips. We touched nothing, I was careful not to even move the $4 reeces candy. I did notice some gaps in shelving, but assumed the room had been inventoried prior to our check in. However, it seems like the floors, it was another neglected task they tried to charge us for AFTER we left, on a second invoice. Over $100 of mini bar items! Insane. I called to get this removed from my bill and will never stay here again.
William T. Barba, General Manager 於 2024年1月12日的回應
Dear Rodney, Thank you for taking the time to share your feedback. We apologize for the dissatisfaction with your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns during or after your stay, please reach out to any of our employees directly.

2/10 很差

Veslava

於 2024 年 1 月住了 1 晚