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关于奥斯汀中央希尔顿安泊酒店的点评

3.5 out of 5
奥斯汀中央希尔顿安泊酒店
5901 N I 35, Austin, TX

点评

8.0

很好

10 分 - 超赞。724 条好评，共有 1503 条点评" "
8 分 - 还可以。353 条好评，共有 1503 条点评" "
6 分 - 一般。209 条好评，共有 1503 条点评" "
4 分 - 很差。120 条好评，共有 1503 条点评" "
2 分 - 糟糕。97 条好评，共有 1503 条点评" "

8.2/10

清洁度

8.6/10

员工和服务

8.2/10

服务设施

7.8/10

住宿条件和设施

8.2/10

环保

点评

6/10 一般

Kan

与家人出行
满意：员工和服务，清洁度
poor internet, poor air condition
2021 年 12 月入住 1 晚

10/10 超赞

Mario

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice place. Liked the happy hour.
2024 年 5 月入住 1 晚

8/10 还可以

Tuyet

与家人出行
满意：服务设施，清洁度
Not enough towels for the number people reserved
2024 年 5 月入住 2 晚

10/10 超赞

Diane

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Well located, clean and safe sureoundings.
2024 年 5 月入住 1 晚

10/10 超赞

Tiofilo

满意：清洁度
2024 年 5 月入住 1 晚

8/10 还可以

Bala

与家人出行
Poor rundown rooms.
2024 年 5 月入住 1 晚

10/10 超赞

Hereward

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Austin is not a city where I am particularly comfortable, but I have to visit a few times a year for business. That said, Embassy Suites was the best hotel experience I’ve had in Austin so far. Parking is a reasonable fee (for the area), and the hotel is comfortable with a nice atmosphere and better than expected breakfast. That part of town is a bit rough, but the hotel grounds were very well maintained, clean, and safe. The kids loved the indoor pool.
2024 年 5 月入住 1 晚
PB 于 2024年05月10日 的回复
Hereward,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 一般

Keith

满意：清洁度、员工和服务、住宿条件和设施
NO WI-FI, IT DOES NOT WORK, FOR last 2 YEARS. Everything else is good. WHY DON’T they Fix it?
2024 年 5 月入住 3 晚
PB 于 2024年05月10日 的回复
Keith,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

6/10 一般

Sarah

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
PB 于 2024年05月10日 的回复
Sarah,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B

10/10 超赞

jorge，san antonio

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Huge rooms
2024 年 4 月入住 1 晚
Ryan P 于 2024年04月22日 的回复
We ae happy to hear that you enjoyed our huge rooms! We always aim to "Impress the guest". Thank you for staying with us.

10/10 超赞

Glenn

满意：清洁度、员工和服务、住宿条件和设施
Broken glass all in parking lot look like multiple vehicles have been broken into at this location
2024 年 4 月入住 2 晚
PB 于 2024年04月14日 的回复
Glenn,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 还可以

Michael

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Einfaches Check in, Hotel wirkt gepflegt, irgendwie frisch, obwohl schon 40 Jahre alt, schöne große Suite zum angemessenen Preis.
2024 年 4 月入住 1 晚
PB 于 2024年04月9日 的回复
Dear MichaelThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Erin

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff were super helpful and friendly, hotel was clean and the kids loved the open style! Would stay again!
2024 年 4 月入住 2 晚
PB 于 2024年04月9日 的回复
Dear ErinThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Miguel

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
PB 于 2024年04月10日 的回复
MiguelThank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

2/10 糟糕

Cristobal

商务旅客
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
Worn out, filthy, poorly maintained. $15 parking without other options. Terrible experience. Roadside motel quality for a 4 star hotel price.
2024 年 4 月入住 1 晚
PB 于 2024年04月8日 的回复
Dear CristobalThank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy with part of the overall experience. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.Phillip B

8/10 还可以

Karen

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
PB 于 2024年04月8日 的回复
Dear KarenThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Danny

2024 年 3 月入住 1 晚
Ryan P 于 2024年04月22日 的回复
Thank you for giving us a 5 of 5 rating! We appreciate your business and look forward to seeing you again.

10/10 超赞

Maria

满意：清洁度、员工和服务、住宿条件和设施
The only thing I disliked was having to pay for parking
2024 年 3 月入住 2 晚
PB 于 2024年04月1日 的回复
Maria,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 超赞

Lisa

2024 年 3 月入住 1 晚
Ryan P 于 2024年04月22日 的回复
Thank you for rating our hotel & we are glad you enjoyed it! We look forward to seeing you again.

10/10 超赞

Howard

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Jenny Liang 于 2024年03月26日 的回复
Thank you for the 5 Star review! We look forward to seeing you again!

10/10 超赞

Crissy，Sweeny

2024 年 3 月入住 1 晚
PB 于 2024年04月14日 的回复
Crissy,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 还可以

Fanny

与家人及幼儿出行
We love staying here
2024 年 3 月入住 1 晚
PB 于 2024年03月22日 的回复
Fanny,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 超赞

james

满意：清洁度、员工和服务、住宿条件和设施
I love this hotel. Nice rooms and always great service.
2024 年 3 月入住 2 晚
PB 于 2024年03月22日 的回复
James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

2/10 糟糕

Miguel

不满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
PB 于 2024年03月22日 的回复
Miguel,Thank you for taking a moment to share your experience. Your comments help our teams to strive to provide gracious, engaging and caring service and a great product and look forward to welcoming you back to our hotel in the not too distant future. Phillip B.

10/10 超赞

Sherry，katy

满意：员工和服务
不满意：住宿条件和设施，清洁度
2024 年 3 月入住 1 晚
PB 于 2024年03月13日 的回复
Dear :SherryThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 一般

Shaccara

2024 年 3 月入住 1 晚
PB 于 2024年04月1日 的回复
Shaccara,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 超赞

Bertha

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Great place to stay and the atmosphere was great.
2024 年 3 月入住 2 晚
PB 于 2024年03月13日 的回复
Dear :BerthaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Brittany

2023 年 12 月入住 2 晚
PB 于 2024年03月13日 的回复
Dear :BrittanyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Gloriann

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
PB 于 2024年03月7日 的回复
Dear GloriannThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Roxane

2024 年 2 月入住 1 晚
PB 于 2024年03月22日 的回复
Roxane,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 超赞

Belen

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love to stay here!
2024 年 2 月入住 1 晚
PB 于 2024年02月28日 的回复
Dear Belen,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Kierre

与家人及幼儿出行, 与家人出行, 与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location. Great rooms.
2024 年 2 月入住 1 晚
PB 于 2024年02月28日 的回复
Dear Kierre,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Pamela

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel is great - the property surrounding it was a little sketchy. I didn’t like that we had to pay for parking
2024 年 2 月入住 1 晚
PB 于 2024年02月28日 的回复
Dear Pamela,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

JOSE MANUEL

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Nice room
2024 年 2 月入住 1 晚
PB 于 2024年02月28日 的回复
Dear Jose,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

James

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
PB 于 2024年02月28日 的回复
Dear James,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

6/10 一般

Linda

与家人出行
不满意：住宿条件和设施
Property needs alot of upgrades.
2023 年 12 月入住 1 晚
PB 于 2024年02月28日 的回复
Dear Linda,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 还可以

Tasha

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 4 晚
PB 于 2024年02月28日 的回复
Dear TashaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Sabyasachi

与家人出行
满意：清洁度、服务设施、住宿条件和设施
Great property.
2024 年 2 月入住 1 晚
PB 于 2024年02月19日 的回复
Dear SabyasachiThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Gyan Shankar

满意：清洁度、员工和服务、服务设施、住宿条件和设施
The rooms were nice and huge. The washroom was a bit small but overall a nice property. The complimentary breakfast had many options and pretty amazing. I loved my stay at the hotel and would surely visit again.
2024 年 2 月入住 2 晚
PB 于 2024年02月19日 的回复
Dear GyanThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 还可以

Jenny

与家人出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
A lot of space
2024 年 2 月入住 1 晚
PB 于 2024年02月19日 的回复
Dear JennyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Stephanie，Cibolo

团体旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施
Bathroom toilet ran all night. Water pressure was low. Bed super uncomfortable
2024 年 2 月入住 1 晚
PB 于 2024年02月19日 的回复
Dear StephanieThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 还可以

Rosa

满意：清洁度、员工和服务、住宿条件和设施
Everything was great, no issues
2024 年 2 月入住 1 晚
PB 于 2024年02月19日 的回复
Dear RosaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Paola

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very comfortable, clean and good location
2024 年 2 月入住 2 晚
PB 于 2024年02月19日 的回复
Dear PaolaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

DANNY JOE

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
PB 于 2024年02月19日 的回复
Dear DannyThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Ana

2024 年 2 月入住 1 晚
PB 于 2024年03月22日 的回复
Ana,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

10/10 超赞

Edna

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
We enjoyed our stay at this hotel!! Easy check-in, beautiful property, pet-friendly, clean, comfortable, excellent breakfast options. We look forward to staying here again when we're in Austin.
2024 年 2 月入住 1 晚
PB 于 2024年02月7日 的回复
Dear EdnaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

10/10 超赞

Melvin L.

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Property was well maintain.
2024 年 2 月入住 2 晚
PB 于 2024年02月7日 的回复
Dear MelvinThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 还可以

Brent

2024 年 1 月入住 1 晚
PB 于 2024年03月22日 的回复
Brent,Thank you for taking a moment to share your experience. I am happy to hear you found the overall experience and service to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B.

8/10 还可以

Luis

满意：员工和服务，清洁度
2024 年 1 月入住 1 晚
Phillip B 于 2024年01月29日 的回复
Dear Luis,Thank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B

8/10 还可以

Tia

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚
PB 于 2024年01月25日 的回复
Dear TiaThank you for taking a moment to share your experience. I am happy to hear you found the overall service and experience to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.Phillip B