Adrian (i hope i got his name correct!) was an angel during booking and check/in last night 1/19. He was so professional, kind and empathetic during a horrible family emergency when my dad needed a quick place to crash for the night with his dogs and even made sure the dogs didn’t run off (i heard the whole conversation on phone) as my dad tried to check-in as he was flustered and incredibly exhausted. This is someone who should be in a leadership position and be given a raise! If my company had more people like him on our staff, we would all be incredibly wealthy. If you’re lucky enough to have him be the one to check you in, you’re not crashing at at a motel for tbe night…you’re being welcomed in to someone’s home. Outstanding surprise!