Overall the property was nice, however there were several hiccups during my stay. The shower wasn’t working properly and the temperature would go from scalding hot to freezing cold making it very difficult to actually shower. In addition to that, I ordered room service that never came and I was charged. The service at the pool was slow and they do not allow for outside food or beverage even going so far as to check pool bags of guests. The hotel itself was clean and the check in staff was friendly, but there were several aspects that were. It up to par considering the money spent on the experience
Natalie
2024 年 4 月入住 3 晚
10/10 超赞
David
与家人及幼儿出行, 与家人出行, 团体旅客
2024年04月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Accosted within one block of the hotel by people experiencing homelessness several times during my stay.
David
2024 年 4 月入住 4 晚
10/10 超赞
Nathan
与配偶出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved our experience in Austin and the Fairmont was a great hotel. The pool was great and I liked what was available at the hotel. We only ate lunch there on our last day but we heard that the dinner was really good. I liked the good things store, it was good for coffee and breakfast and the lunch looked good. The only things I didn't like about the area was all the construction and feeling like it wasn't safe to walk in certain nearby areas.
Nathan
2024 年 4 月入住 3 晚
10/10 超赞
ARNULFO
与家人出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent
ARNULFO
2024 年 4 月入住 3 晚
8/10 还可以
Catherine
2024年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Catherine
2024 年 4 月入住 3 晚
10/10 超赞
Sarah,santa monica
2024年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Great Stay
Sarah
2024 年 4 月入住 2 晚
10/10 超赞
Kyle
与配偶出行, 商务旅客
2024年04月20日
满意:清洁度、员工和服务、住宿条件和设施
Had a very nice stay, definitely get a croissant at the coffee shop on first floor… good.
Little construction noise around… great stay.