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德克薩斯奧斯汀 - 機場 6 號汽車旅館的評價

2 out of 5
德克薩斯奧斯汀 - 機場 6 號汽車旅館
2707 Interregional Hwy South, Austin, TX

評價

5.4
10 分評分，優異；1001 則評價中有 165 則" "
8 分評分，不錯；1001 則評價中有 168 則" "
6 分評分，一般；1001 則評價中有 156 則" "
4 分評分，欠佳；1001 則評價中有 180 則" "
2 分評分，很差；1001 則評價中有 332 則" "

5.6/10 

整潔度

6.6/10 

職員與服務

5.2/10 

設施服務

5.4/10 

住宿狀況

5.0/10 

環保程度

評價

10/10 優異

真實旅客

於 2020 年 7 月住了 3 晚

2/10 很差

Clarissa

家人同遊
不滿：整潔度和住宿狀況
Is not as the photos
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年5月6日的回應
Hi Clarissa,Thank you for the amazing rating!! Maz K.#Team6

4/10 欠佳

Makayla

讚好：職員與服務
不滿：整潔度和住宿狀況
there were bugs. like a lot
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月30日的回應
Hi Makayla, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

4/10 欠佳

Gabriela

不滿：職員與服務和住宿狀況
i got in very late (1am), and i really appreciate someone being at the front desk at that hour, but this young lady was not very kind for my check in experience.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月23日的回應
Hi Gabriela,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 不錯

kiran

於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月25日的回應
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

4/10 欠佳

Gerry

不滿：整潔度、設施服務和住宿狀況
There was no bedspread or blanket of any type in the room and the AC had no control, so I ended up wearing my hoodie to bed and using my coat for a quilt. The flooring in the bathroom was coming up - I didn't use the shower. The room looked nothing like the picture on the website. I would never stay there again.
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月23日的回應
Hi Gerry,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 很差

Eva

多人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The bed sheets were stained, there were a lot of insects.
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年4月3日的回應
Hi Eva, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

4/10 欠佳

Kharrie

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Was harassed by another guest calling my room all night. Did not know him. I was visiting from out of town. It made me very uncomfortable that I checked out in the morning. Told staff they did not care
於 2024 年 3 月住了 2 晚

2/10 很差

Tracy

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
I found this property to be unsafe (one room had no night latch on). there were people hanging out in pickup trucks blasting music in the parking lot, and being noisy. I also noticed one of the towels was dirty. On Sunday night I was unable to sleep because there were two dogs in the unit above mine that were barking late into the night (I recorded this). The hotel management was really unhelpful and were even trying to guilt trip me because i did not walk out of my room at 2 am, go to the "front desk" which was locked by the way, there was no one there, and did not tell them about it right there at 2 am. The room smelt like cigarette smoke and humidity. It was overall an awful experience.
於 2024 年 3 月住了 4 晚
Brand Experience Team 於 2024年3月26日的回應
Hi Tracy,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 優異

Jennifer

商務旅客
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
Clean, smells good, and price is excellent
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年3月12日的回應
Hi Jennifer, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 優異

Anahi

不滿：整潔度
於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月14日的回應
Hi Anahi, Thank you for the 5-star rating!Natalie #Team6

10/10 優異

glenna

讚好：整潔度、職員與服務和住宿狀況
I have absolutely no regrets.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月29日的回應
Hi Glenna,Thank you for the perfect rating!Lilith#Team6

2/10 很差

Burt

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月23日的回應
Hi Burt,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

juan jose

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
Roaches in room and very loud guest in rooms playing loud music and just being loud overall.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年2月6日的回應
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 優異

glenna

讚好：整潔度、職員與服務和住宿狀況
It was good to know I was safe and got great staff service
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月23日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 欠佳

Jessie

讚好：職員與服務
不滿：整潔度和住宿狀況
staff was super kind, but the room was absolutely filthy. the bed was broken, there were roaches, a mysterious puddle by the bed, trash under the bed and stuck to the wall?? again, not blaming the staff as they were very kind and helpful, but we were very unhappy with our room.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月23日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 很差

Cameren

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
Room had cockroaches which was already gnarly but it was worse the bed was literally broken in half. The tv had no remote. The door doesn’t lock it just can deactivate the key fob but does not deadbolt. Would avoid at all costs in the future.
Brand Experience Team 於 2024年1月17日的回應
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 欠佳

Praveen Kumar

多人同遊
不滿：客房舒適度
Not happy with Room due shower not works properly
於 2023 年 12 月住了 1 晚

10/10 優異

SHIRLEY

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月17日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 不錯

Anthony

讚好：整潔度、職員與服務和住宿狀況
Courtious
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年1月9日的回應
Hi Anthony,Thank you for positively rating your stay!Lilith#Team6

4/10 欠佳

Jaime

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Me entregaron la habitación con las sábanas sucias.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2024年1月9日的回應
Hola Jaime,Gracias por brindar comentarios. Su experiencia es importante para nosotros y le agradecemos que nos comunique sus inquietudes.Lilith#Equipo6

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Daynuris

於 2023 年 12 月住了 1 晚

8/10 不錯

Ruben

於 2023 年 12 月住了 3 晚

6/10 一般

Jonathan

不滿：職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

6/10 一般

Rocky

不滿：整潔度、職員與服務和住宿狀況

4/10 欠佳

Rocky

讚好：職員與服務
不滿：整潔度和住宿狀況

6/10 一般

Michael

I did not like the interaction with the front desk receptionist. I believe she had an attitude regarding my response to rules that did not apply to me and my stay. Furthermore, I came to realize that several of their hotel room was incinerated. That may be the reason for the attitude of the receptionist.
於 2023 年 12 月住了 1 晚
Diamond Ramirez 於 2023年12月12日的回應
Hello Mr. Michael, I apologize for your experience. Thank you for informing us on this matter.

2/10 很差

FABIO KOBUTI

於 2023 年 11 月住了 1 晚

2/10 很差

Jerry

於 2023 年 11 月住了 3 晚

2/10 很差

Leticia

多人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Ceiling light hanging from ceiling. Roaches. Felt all bed springs in my back. It was terrible.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月29日的回應
Hi Leticia,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Rebecca

於 2023 年 11 月住了 2 晚

4/10 欠佳

Juanita

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 11 月住了 1 晚

10/10 優異

Christi

於 2023 年 11 月住了 1 晚

4/10 欠佳

Beverly

不滿：整潔度和住宿狀況
於 2023 年 11 月住了 1 晚

4/10 欠佳

Michael

伴侶同遊
不滿：設施服務和住宿狀況
Loud people in the middle of the night can’t let u sleep peacefully.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月15日的回應
Hi Michael,We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 優異

Joanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

Michael

於 2023 年 10 月住了 1 晚

6/10 一般

Dennis

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Floor tiles in bathroom were loose. Heater did not work. Lights flickered. Shower was warm but not hot. Now the hood. Quiet, good location, comfortable bed
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月8日的回應
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 很差

Caitlin

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
The girl at the front desk was very sweet when we I checked in. The room met super basic need of a place to sleep with a working toilet near the airport. That's pretty much where things end. Sheets and towels were stained and dirty. The shower looked questionable enough to discourage use. Thebiggest issue was that the door to my room wouldn't fully seal when closed. As a result, it sounded like it was being opened every time the wind blew or someone walked by. It didn't feel safe and I was happy to have to catch a early flight out. Unfortunately not a place I'd recommended.
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月8日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 一般

Bill

讚好：職員與服務
不滿：住宿狀況
於 2023 年 10 月住了 4 晚

4/10 欠佳

José Luis

家人同遊
讚好：職員與服務
不滿：整潔度
.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年11月1日的回應
Hi José Luis,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 不錯

Maegen (Plant city)

家人同遊
讚好：職員與服務
The people that work there are fabulous!
於 2023 年 10 月住了 4 晚
Brand Experience Team 於 2023年11月1日的回應
Hi Maegen,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 很差

Robert (Leander)

家人同遊
不滿：整潔度、職員與服務和住宿狀況
When I arrived at the property, to check in, there was no one at the desk. I waited close to 20 minutes before someone came. When she did come, she was very unfriendly nd unhelpful. Ultimately, she refused to check me in and I had to go somewhere else. I think it was a blessing in disguise, though, because the property felt so unsafe and dirty.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月26日的回應
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 不錯

David

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good service
於 2023 年 8 月住了 1 晚
Brand Experience Team 於 2023年10月26日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 優異

Miguel

於 2023 年 10 月住了 1 晚

2/10 很差

melissa

於 2023 年 10 月住了 1 晚

4/10 欠佳

Martin

於 2023 年 10 月住了 1 晚

6/10 一般

真實旅客

多人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
Okay
No tv remote and ac didn’t work well, had it set to 68 and it felt more like 76 to 78. Room cleanliness was great.
於 2023 年 9 月住了 1 晚

2/10 很差

Alexander

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚