Sydney Avalon Stand Up Paddle Hotels

"Shelly was very responsive and friendly with all her communication. The house was spacious, clean and very well equipped. The card and chocolates were a lovely welcome gesture. Overall, we had a wonderful stay and would recommend this property. "

"Lovely accommodation run by a nice couple who were very friendly and helpful. Gorgeous homemade breakfast. "

"No issues checking in, property was very clean and well maintained"

"Friendly hostess very understanding of unavoidable delay"

"Very welcoming hosts, convenient spot close to Whale and Palm Beach :)"

"Great location, the village at your doorstep and the beach around the corner. Lovely facilities"

"Unfortunately we had issues from the very start of our stay. We were told check in would be at 3pm. We arrived at around 4pm only to find the cleaners were still there cleaning. We had to wait over an hour until they finished. The property has aged a lot and has not been well maintained at all with several safety issues. The upper deck which accesses the main bedroom had broken and missing floor boards leaving the only stair access and outdoor deck unsafe and unusable. The windows in the dining area had no safety mechanism, opening completely to a high and dangerous drop - as we had children in our stay we could not open the windows which was also an issue in the heat. More importantly we had asked the agent to confirm before our stay whether the house was fully air conditioned due to the recent extreme hot weather. The agent assured us in writing the house was fully air conditioned. This was incorrect and a misrepresentation. There was only 2 small a/c units (1 in the main bedroom upstairs which failed to cool the large room, and 1 in a smaller bedroom). All other rooms and living areas only had a fan which did not help when we had very hot weather. The carpets are old and quite stained. Downstairs smelt musty and damp. For the price we expected a much better standard. The response from the agent to our issues was poor, incorrectly addressing us with the wrong name and using auto generated responses that still said “[insert guest name here]”"

"Perfect stay! The rooms were spacious, everything was in great condition, and having parking plus a big pool was a huge bonus. The host was fantastic to communicate with and made everything easy. Would definitely book again and highly recommend to anyone."

"Simple but modern recently renovated room. Parking is tight (physically) but we arrived in between check out and check in times so whoever couldn’t access our room as we were too early , we got a space. Recommend doing this as parking tricky in area at weekends Good value overall"