I wish I could attach pictures to this review because we took pictures of all the flaws and disappointing items and, of course, a picture is worth a thousand words!
When we arrived, we found the back patio and hot tub covered in snow. We had to shovel snow ourselves, making it hours before we could use the hot tub.
The driveway on Friday was iced over so badly that our friends were unable to drive up the steep driveway to return their skis or go out to dinner. We looked for ice melt, but there was none to be found. I called the management company multiple times, but no one EVER showed up to help us out. We had to chip away at the ice for several hours on our own! This is not how we planned to spend our vacation!
The BBQ pit was broken (yes, we BBQ all year round)
The gas cylinders were completely covered in snow, making them unusable.
We found a disgustingly dirty pan filled with grease from who knows how long ago among the other pans. Again, we had to clean it ourselves!
There were no tissues/Kleenex in the bathrooms which is quite inconvenient.
The child size pool cue was broken off at the end and unusable.
The toaster was broken. Both handles to push down the bread were missing.
Again, I feel like a significant portion of our rent should be refunded!