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Reviews of Sonnenhotel Zum Stern

4 out of 5
Sonnenhotel Zum Stern
Weitmoserstr. 33, Bad Hofgastein, Salzburg

Reviews

9.6

Exceptional

Rating 10 - Excellent. 17 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 1 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

10/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great skiing and lovely hotel
Stayed 4 nights in Dec 2023
Response from Ihr Stern Team on 2 Mar 2024
We are very pleased that we were able to ensure you had a pleasant stay. See you soon, your team from Hotel Zum Stern

10/10 Excellent

Mark, Toronto - Canada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property overall - family feel. Breakfast was spectacular and they even search an afternoon buffet.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, staff and room cleanliness are superb. The spa with all the different amenities is perfect after a long day hiking in the alps. They also catered to me being vegan with 5 course meals every night. Would definitely stay here again.
Stayed 2 nights in Oct 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personal service.
This hotel is a little way out of the town center but on the way to the ski slopes. The Hotel is traditionally Austrian in style, has great facilities and is clean tidy and efficient. What sets the Zum Stern apart is the helpfulness and attentiveness of the staff and management, which was unbelievably good.
Stayed 3 nights in Jan 2019

10/10 Excellent

greg, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for single traveler looking to ski
Hotel has shuttle service from local train station. There are buses as well. Hotel staff are extremely polite and helpful. They definitely provide a very personal experience. There is a free skibus to the ski area. Upon returning there is one of the best spa facilities that I ever experienced. There at least 5 different saunas. I will definitely return to this hotel and not look for anything different on the next trip.
Stayed 2 nights in Jan 2018

8/10 Good

Anton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Sehr zäher Checkin (längeres Warten und Suchen nach einer Ansprechperson Rezeption. Im Zimmer war die Taschenbücherbox im Bad leer und es fand sich am Sonntag Nachmittag keiner im Hotel, der den von den Vormietern verschlossenen Zimmertresor öffnen und für uns benutzbar machen konnte. Sonst aber sehr positive Bewertung. Sauber, geräumiges Zimmer, Sanitäreinrichtung top und Frühstücksangebot qualitativ sehr gut und umfangreich.
Stayed 1 night in Jul 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Angenehme Atmosphäre, gutes Essen
Stayed 1 night in Mar 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne Wieder
Schone Zimmer Essen ist sehr gut, Service freundlich aber sollten aktiver sein (aber war nicht schlimm) Rezeption sehr freundlich Wellnessbereich ist traumhaft, Indoor Pool auch sehr groß
Stayed 1 night in Mar 2023

10/10 Excellent

Rudolf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbarer Aufenthalt
Stayed 2 nights in Jan 2023

10/10 Excellent

Margret

Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Travelled with partner
Stayed 5 nights in Jan 2020

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches, achtsames Personal. Saubere Zimmer. Gerne wieder!
Stayed 2 nights in Jul 2019
Response from Hotel Zum Stern on 14 Sept 2019
Sehr geehrter Johannes! Vielen Dank für Ihren Aufenthalt bei uns und Ihre positive Bewertung, über die wir uns sehr freuen. Wir würden uns sehr freuen, Sie wieder bei uns begrüßen und verwöhnen zu dürfen und wünschen Ihnen bis dahin alles Gute! Herzliche Grüße aus dem Stern

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vše super
Stayed 3 nights in Mar 2019

8/10 Good

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все замечательно. Единственный недостаток-это то,что отель находится довольно далеко от центра. Правда,близко к горнолыжным склонам.

10/10 Excellent

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super oplevelse.
Fantastisk morgenmad. Dejligt poolområde, med en fod, varm pool.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel, toller Wellnessbereich
Ein perfekter Urlaub .... 👍🏻 Sehr freundliches Team, gepflegtes, sauberes Hotel, schöner Pool, der Wellnessbereich phantastisch, sehr gutes Essen