Everything is good except the pool. I expected a heated pool but the water is very cold.
Michelle
於 2023 年 11 月住了 1 晚
10/10
Staff was amazing.
Love the garden
juanita
於 2023 年 11 月住了 2 晚
10/10
Alfredo
於 2023 年 7 月住了 1 晚
10/10
James
於 2023 年 4 月住了 2 晚
8/10
Nice hotel inside Camp John Hay close to restaurants and shops.
Jennifer
於 2022 年 12 月住了 2 晚
6/10
Room smells old. The bathroom smells molds. The safe needs to be fixed by maintenance because it was not working. The bedsheets dont smell fresh. Overpriced stay. Breakfast has limited options. Will not come back.
Christine
於 2022 年 11 月住了 3 晚
10/10
jorge
10/10
Quiet. Very nice rooms with a view.
Anthony
於 2022 年 10 月住了 2 晚
6/10
The location is in a quiet section of Camp John Hay, with rolling hills around it. The rooms are NOT airconditioned though at check in we were told a few were. The airconditioned rooms were all booked so we were given a portable AC & the ice cube container had to be refilled every 4-6 hrs. I had a hard time falling asleep because the room was hot though we cracked the balcony door open a bit so fresh air would come in. Housekeeping was good & were responsive. We hosted a group of friends for dinner once & we were allowed use of the quieter section of the dining room. However, the waiter spilled a glassful of cold mango shake on the back of an elderly guest. He tried to wipe it with small napkins but we asked for a towel which they finally provided. Waiters should be taught that if there are 3 full glasses on a serving tray & 2 have been served, the balance changes or else there will be an accident.
真實旅客
於 2022 年 10 月住了 3 晚
8/10
Good location near on food area😂..staff are really good,fast,polite.
Only 1 scenario when 1 of the room smells burning electrical not they fault..but when it comes to changes of rooms that's very slow.we keep calling them since to late already around 10pm ..we are all tired.the decision takes 30mins to sort it out..just to change the room.
chuck
於 2022 年 9 月住了 3 晚
6/10
the hotel was renovated you can tell right away..that was fine but the bed had bed bugs unfortunately!!and the couch as well!the toilet was leaking, flush wasn’t working right..the breakfast was delicious and the staff at the dinning area were efficient and attentive in everyone’s need.really welcoming and courteous! you can eat there for breakfast but not recommended for staying.
Liezl
於 2022 年 9 月住了 3 晚
4/10
Housekeeping is terrible! Dishonesty of hotel staff. Hotel is old, creepy and smells bad.
Richmond
於 2022 年 9 月住了 3 晚
10/10
beautiful gardens
toilet seats
Gloria
於 2022 年 9 月住了 3 晚
8/10
Excellent location. Staff are very attentive.
Osler
於 2022 年 9 月住了 1 晚
8/10
Rooms were not cleaned thoroughly. There are things such as feeding bottle left under the bed by the previous guests. The pool was not heated contrary to the advertised.
Dennis
於 2022 年 8 月住了 3 晚
4/10
The staff was good but poor internet, clogged washroom, pool is only open till 5:00pm, very thin walls between rooms
Glenn
於 2022 年 7 月住了 2 晚
6/10
Marilou
於 2022 年 7 月住了 1 晚
8/10
Clean rooms, great location and very nice staffs 😊
Ma. Lalaine
於 2022 年 7 月住了 2 晚
10/10
I especially love the breakfast buffet.
真實旅客
於 2022 年 6 月住了 1 晚
2/10
The staff are not nice! Very rude and not accomodating. It was my worst stay in Baguio. Ive been visiting Baguio every month and this is the worst. It says on the booking that i can check in at 9am, then when i arrived the hotel the staff told me that it was an error in expedia, is it my fault? Then the Ac has a separate payment? That was the first for me like for real? The property is nice but the staff are not really helpful. I will never check in again on that property and will not recommend it to my company and peers.