Views are beautiful!!!
My recommendation to property: fix the elevators. A lot of the elevator buttons don’t work. Saw multiple people confused about the elevator because some buttons don’t light up.
One of my pillows had a yellow stain on it. It was clean but the stain was unpleasant. Discard it if bleach does not remove a stain.
The service at breakfast could be improved upon. They were out of a lot of items. Also, there was a massive line to get coffee. If it takes so long to get a cappuccino/latte, why not have servers offer coffee to guests instead of making that self serve as well? I actually don’t think I’ve ever gone anywhere where I had to get my on coffee during breakfast…. They were also out of coffee cups….
Mariya
2024 年 5 月入住 1 晚
8/10 还可以
Zulma,Winter Springs
与配偶出行
2024年05月2日
满意:员工和服务,清洁度
The hotel is nice and tranquil. The staff were nice, but serious. They were helpful when needed. The hotel facilities need some of TLC, but our suite was nice. The spa facility is outdated and not up to standard. Don’t expect much Warning: all must wear a head cap if going into any pool. The massage was good and relaxing. Restaurant and food were good. Overall good experience.
Zulma
2024 年 5 月入住 1 晚
8/10 还可以
suki
与配偶出行
2024年04月30日
满意:清洁度、服务设施、住宿条件和设施
Checking in was unusual.
No bell man and at spa the woman who was in charge, she give you order instead of helping. Would never returned this hotel. Only good was breakfast nothing else. 5 stars hotel with 2stars service.
suki
2024 年 4 月入住 2 晚
6/10 一般
Giancarlo
与家人出行
2024年02月7日
Local difícil acesso
Banheiro junto com quarto sem privacidade
Restaurante normal
Acesso aos quartos difícil!!
Giancarlo
2024 年 1 月入住 2 晚
10/10 超赞
Gabriela
团体旅客
2023年11月9日
满意:住宿条件和设施,清洁度
Hotel Incrível
Resort incrível, atendimento excelente, só achei distante de tudo, a quinta mais próxima está a 40min.. ideal pra curtir o hotel!