外观

关于贝斯特韦斯特传统酒店的点评

2.5 out of 5
贝斯特韦斯特传统酒店
253 Trask Street, Bakersfield, CA

点评

8.2

很好

10 分 - 超赞。224 条好评,共有 578 条点评" "
8 分 - 还可以。216 条好评,共有 578 条点评" "
6 分 - 一般。76 条好评,共有 578 条点评" "
4 分 - 很差。42 条好评,共有 578 条点评" "
2 分 - 糟糕。20 条好评,共有 578 条点评" "

8.6/10

清洁度

8.8/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

8.2/10

环保

点评

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
General Manager 于 2016年12月4日 的回复
Thank you for staying with us,My team and I will work hard to maintain quality and keep all our guests happy. Have a wonderful day and thank you for the feedback.

4/10 很差

raymond

与家人出行
First time road trip and booking multiple rooms , we were separated by floors and different ends of the hotel. Should be simple, we book two rooms under one name logic says put them together
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月17日 的回复
Dear Guest,Thank you for sharing your experience. We apologize for the inconvenience of not having your rooms together. Your feedback is valuable, and we will review our booking procedures to ensure a smoother experience for our guests in the future. We appreciate your understanding and hope to welcome you back for a better stay.Sincerely, Hotel Manager

10/10 超赞

Devon

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Typical side of the highway hotel. Easy and satisfactory stay. Cute breakfast setup.
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月6日 的回复
Dear Guest,Thank you for your perfect rating and kind words! We're thrilled to hear that you had an easy and satisfactory stay with us. We're glad you enjoyed our cute breakfast setup. Your feedback means a lot to us, and we hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager

8/10 还可以

Laura

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
All was well, good variety for breakfast.
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月25日 的回复
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed your stay and found our breakfast offerings to your liking. Providing a variety of options is important to us, and we're glad it contributed to your positive experience. We appreciate your review and hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 还可以

William

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月25日 的回复
Dear Guest,Thank you for taking the time to share your feedback. We're delighted to see that you had a positive experience during your stay, resulting in a 4 out of 5 rating. Your satisfaction is important to us, and we're glad that we could contribute to your enjoyable visit. We appreciate your review and hope to have the pleasure of welcoming you back for another great stay in the future.Sincerely, Hotel Manager

8/10 还可以

Susanna

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年05月4日 的回复
Dear Guest,Thank you for taking the time to leave us a review. We're glad to see that you had an overall positive experience during your stay. If there are any areas where we can improve and earn that extra star from you next time, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager

10/10 超赞

Richard

满意:清洁度、员工和服务、住宿条件和设施
Breakfast was better than expected. Room and property were very clean. Freeway noise is the only drawback.
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月12日 的回复
Dear Guest,Thank you for your 5-star review on Expedia! We're thrilled to hear that you enjoyed our breakfast and found our rooms and property very clean. We apologize for any inconvenience caused by freeway noise. Your feedback is appreciated, and we will continue to strive to improve our guests' overall experience. We hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

10/10 超赞

verushka

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was a well-kept property, very friendly, staff, and a very convenient location.
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月13日 的回复
Dear Guest,Thank you for your excellent review! We're thrilled to hear that you found our property well-kept, our staff very friendly, and our location convenient. Guest satisfaction is our top priority, and we're delighted that we could provide you with a positive experience. We hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 超赞

Marshall

满意:清洁度、员工和服务、住宿条件和设施
Fine place but only nearby dining options are Subway, IHOP, and Jack in the Box.
2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月7日 的回复
Dear Guest,Thank you for your 5 out of 5 rating and for choosing to stay with us. We're pleased to hear that you found our hotel to be satisfactory. We apologize for any inconvenience caused by the limited nearby dining options. Your feedback is valuable, and we'll consider ways to enhance the dining experience for our guests. We hope to welcome you back for another fine stay in the future.Sincerely, Hotel Manager

6/10 一般

Dave

2024 年 3 月入住 2 晚
Hotel Manager 于 2024年03月26日 的回复
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 还可以

Kaylah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月5日 的回复
Dear Kaylah, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 还可以

Kaylah

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月28日 的回复
Dear Guest,Thank you for your feedback and for choosing our hotel. We're glad you had a positive experience overall. Your comments are valuable to us as we continually strive to improve. If there's anything specific you feel we could enhance, please feel free to share. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 超赞

Rick

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice big room and really clean!
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月27日 的回复
Dear Rick,Thank you for your feedback and for rating your stay positively! We're thrilled to hear that you enjoyed the spaciousness of your room and found it to be really clean. Providing a comfortable and clean environment is important to us, and we're delighted that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another great stay in the future!Sincerely, Hotel Manager

10/10 超赞

真实旅客

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
. 于 2024年02月19日 的回复
Dear Guest,Thank you for your glowing review of our hotel! We are thrilled to hear that you had such a positive experience during your stay. It's wonderful to know that you rated us a perfect 10 out of 10. We strive to provide top-notch service and amenities to all our guests, and we're delighted that we exceeded your expectations. Your satisfaction is our priority, and we appreciate your recognition of our efforts.Sincerely, Hotel Manager

10/10 超赞

Julie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Behind our room you can hear a lot of cars going by and a lot of loud talking when checking out I was informed that there is a freeway behind rooms and supposedly a walkway of dirt so that is where all the loud talking came from but the room was clean and beds comfortable
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月5日 的回复
Dear Guest,Thank you for sharing your feedback on Expedia. We're pleased to hear that you found the room clean and the beds comfortable. We apologize for any noise disturbances from the freeway and appreciate your understanding. If there's anything specific you'd like to share or if you have any suggestions, feel free to let us know. We value your support and hope to welcome you back for another comfortable stay.Sincerely, Hotel Manager

10/10 超赞

Denise

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is very nice for a two-star hotel. The relatively upscale interior looks recently upgraded. Spotlessly clean. None of the rooms face the freeway but you can hear/feel semi's rumbling by though closing the bathroom door and running the constant-on fan covers up most of it. I stayed on the first floor. Tradespeople are up very early and like to warm up their trucks before they leave so the second floor might be quieter in the morning. Continental breakfast is pretty good but doesn't include hot food. Staff were super nice.
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月29日 的回复
Dear Guest,Thank you for your fantastic 5-star review on Expedia! We're thrilled to hear that you found our two-star hotel very nice, with a recently upgraded and upscale interior. Your acknowledgment of our spotlessly clean rooms is appreciated. We apologize for any noise from the freeway and early morning activities. Your suggestion about the second floor is noted for consideration.We're glad you enjoyed our continental breakfast and found our staff to be super nice. We appreciate your feedback and hope to welcome you back for another positive experience.Sincerely, Hotel Manager

10/10 超赞

Anne

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Brittany at the front desk for late night check in is amazing!
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年02月1日 的回复
Dear Guest,Thank you for your outstanding rating and positive feedback. We are thrilled to hear about your excellent experience with Brittany at the front desk. Providing exceptional service is our top priority, and we are delighted that Brittany made a positive impact on your late-night check-in.We truly appreciate your kind words and look forward to welcoming you back.Sincerely, Hotel Manager

10/10 超赞

Evelyn

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Guest,Thank you for your perfect score! We are thrilled to see that you had a 10 out of 10 experience during your stay. If there are specific aspects of your visit that you particularly enjoyed, we would love to hear more about them. We appreciate your feedback and look forward to the pleasure of welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

6/10 一般

Theron

与家人出行
不满意:住宿条件和设施,清洁度
okay for the middle of nowhere
Rather tired property, bath was not fully cleaned upon our arrival (towels on floor - looked like the clean was started but not finished). No elevator for elderly folks.
2023 年 12 月入住 1 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Theron,Thank you for your feedback. We apologize for the lapses in cleanliness and any inconvenience caused during your stay. Your comments will be shared with our team for immediate improvement. We appreciate your understanding and hope to welcome you back with an enhanced experience in the future.Sincerely, Hotel Manager

6/10 一般

Adrian

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Not so great.
Smelly room, everything else was just ok.
2023 年 12 月入住 1 晚
Hotel Manager 于 2024年01月9日 的回复
Dear Adrian,We apologize for the inconvenience you experienced with the room odor. Your feedback is valuable, and we will address the issue promptly to enhance our guests' experience. We appreciate your understanding and hope to have the opportunity to provide you with a more pleasant stay in the future.Sincerely,Hotel Manager

8/10 还可以

Thomas

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2024年01月1日 的回复
Dear Guest,Thank you for sharing your feedback. We appreciate your positive rating and would love to know more about your stay. If there are specific areas or aspects you'd like to highlight for improvement, please feel free to provide additional details. Your satisfaction is important to us, and we look forward to the opportunity to welcome you back for an even better experience.Sincerely, Hotel Manager

10/10 超赞

Cindy

与家人出行
One night stay traveling through. Good selection of TV channels. Basically a truck stop, hotel, a couple restaurants, gas stations. Gas here was $1/gal cheaper than further south.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月29日 的回复
Dear Guest,Thank you for your positive feedback. We're glad to hear that your one-night stay was enjoyable and that you appreciated the good selection of TV channels. It's great to know that our location, with convenient amenities like restaurants and gas stations, added to your overall experience.We appreciate your insights and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

4/10 很差

Mario

与家人及幼儿出行
不满意:住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月23日 的回复
Dear Guest,Thank you for taking the time to share your feedback on Expedia. We're sorry to hear that your experience fell short of expectations. If there are specific concerns or issues you'd like to address, please feel free to provide more details so we can improve and better meet your expectations in the future.Sincerely, Hotel Manager

8/10 还可以

Britt

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月11日 的回复
Dear Britt,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 超赞

Brent

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
This place was clean and quiet. Extra points for being right by the Tesla superchargers.
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月28日 的回复
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel clean and quiet. It's great to know that the proximity to Tesla superchargers was an added convenience for you. We appreciate your comments, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 还可以

Susanna

带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Clean, near the freeway, appliances work
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月18日 的回复
Dear Susanna,Thank you for your feedback and the 4 out of 5 rating! We're pleased to hear that you found the hotel clean, conveniently located near the freeway, and that the appliances were in working order. We appreciate your input and hope to have the opportunity to host you again in the future!Sincerely, Hotel Manager

10/10 超赞

Rebecca

2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月30日 的回复
Dear Guest, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 还可以

Uh Na

与家人出行
满意:员工和服务、住宿条件和设施、客房舒适度
Other than many bugs in the room it was good stay.
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月9日 的回复
Dear Guest,Thank you for your feedback, and we're glad to hear that you had a good stay overall. We apologize for the issue with bugs in your room and will address it to ensure a more comfortable experience for future guests. But please note that we have a vigorous pest control program and can assure you that there are no bugs or any other pests in our rooms. Your input is appreciated, and we hope to provide an even better experience on your next visit.Sincerely, Hotel Manager

10/10 超赞

Evelyn

带宠物出行, 与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pet area smelled quite a bit, but overall it was a good experience. Was able to get much needed rest after a very long trip.
2023 年 10 月入住 1 晚
Kavi 于 2023年10月17日 的回复
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay, our staff, and the amenities we offer. We will do our best to keep up the good work and make sure all our guests are satisfied. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 超赞

Cynthia,Red Bluff

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very friendly and helpful check in. Easy on and off the freeway. Designated dog area with green grass and our room had vinyl flooring. Would stay again.
2023 年 10 月入住 1 晚
Kavi 于 2023年10月4日 的回复
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay, our staff, and the amenities we offer. We will do our best to keep up the good work and make sure all our guests are satisfied. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 超赞

Dave

2023 年 9 月入住 2 晚
kavi 于 2023年10月26日 的回复
Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay, our service, and the amenities we offer. We are constantly looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

8/10 还可以

Crystal

满意:住宿条件和设施,员工和服务
2023 年 9 月入住 1 晚
kavi 于 2023年10月3日 的回复
Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay, our service, and the amenities we offer. We are constantly looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

8/10 还可以

Heather

满意:清洁度、员工和服务、住宿条件和设施
This property is clean, with comfortable beds, and good water pressure in the shower. Although there is no restaurant, a more than adequate continental breakfast is served in the lobby area. Located close to the 5 freeway, gas station and a convenience store, the hotel suits us fine and is our choice for a one or two night stay each racing season at Buttonwillow Raceway.
2023 年 9 月入住 2 晚
kavi 于 2023年10月3日 的回复
Thank you for staying with us! My team and I are very happy to hear you enjoyed your stay, our service, and the amenities we offer. We are constantly looking for new and exciting ways to improve the quality of your stay. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 超赞

José

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Es cómoda tiene donde comer y poner gas
2023 年 9 月入住 1 晚
Kavi 于 2023年09月24日 的回复
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 超赞

Josephine

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
Kavi 于 2023年09月24日 的回复
Dear guest,Thank you for staying with us! My team and I are excited to see you enjoyed your stay and the amenities we offer. If we can do anything to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Herifage Inn

6/10 一般

Melissa

与家人出行
满意:员工和服务,清洁度
The Location smelled of fish. Maybe from the many big rigs parked out front. Also, the many big rigs blocked the view of the street name, causing us to miss the turn onto your road. Very congested with big rigs.
2023 年 9 月入住 1 晚
kavi 于 2023年09月15日 的回复
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 超赞

Deborah

与家人出行
满意:清洁度、员工和服务、服务设施
We completely enjoyed our stay. Nice rooms. Friendly employees. Lady at front desk most helpful. I can't do stairs and she graciously made down stairs accommodations for us.
2023 年 9 月入住 1 晚
kavi 于 2023年09月4日 的回复
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

8/10 还可以

Klaus

与家人出行
满意:员工和服务,清洁度
An der Autobahn
2023 年 9 月入住 1 晚
kavi 于 2023年09月4日 的回复
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

4/10 很差

Bing

2023 年 8 月入住 1 晚
kavi 于 2023年09月15日 的回复
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 还可以

Christopher

满意:住宿条件和设施,员工和服务
We had a very pleasant and quiet night, the bed was very hard, for my liking. Other than that place was very nice, clean. I needed an extra blanket and they seemed to be there with an extra blanket before I hung up the phone. Breakfast area very simple luckily there was an IHOP next door that made it nice.
2023 年 8 月入住 1 晚
kavi 于 2023年08月28日 的回复
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 超赞

Melanie

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
We were in a hurry to leave town to beat the upcoming storm from the hurricane. This was a reasonably priced motel with a perfect off-the- freeway location after coming over the grapevine. Checkin was easy and the room was clean (with the exception of the floor which felt like it needed a good mopping). Nice big parking lot with plenty of eating options. I didn’t try the free breakfast, but my husband said it was modest. We were thankful to get a decent room in a good location as we began our journey to Oregon. Would stay here again.
2023 年 8 月入住 1 晚
kavi 于 2023年08月28日 的回复
Dear guest, Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi Patel General Manager Best Western Heritage Inn

10/10 超赞

Dave

2023 年 8 月入住 1 晚
kavi 于 2023年08月18日 的回复
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 还可以

Melissa

满意:员工和服务,清洁度
2023 年 8 月入住 1 晚
kavi 于 2023年08月18日 的回复
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 超赞

Stefanie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Personnel is very friendly and supportive. The room was clean. No noise from the interstate. Overall very good for an overnight stay.
2023 年 8 月入住 1 晚
kavi 于 2023年08月9日 的回复
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

2/10 糟糕

Cindy

满意:员工和服务
不满意:住宿条件和设施,清洁度
2023 年 7 月入住 1 晚
kavi 于 2023年08月9日 的回复
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

2/10 糟糕

nikiya

2023 年 6 月入住 1 晚
kavi 于 2023年06月21日 的回复
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage In

10/10 超赞

Bing

2023 年 6 月入住 1 晚
Kavi 于 2023年07月13日 的回复
Dear guest,Thank you for staying with us! My team and I will do our best to keep up the good work and make sure all our guests are happy. If there is anything we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

6/10 一般

Thomas

商务旅客
Disappointed
The TV and remote did not work. It took a long time to check in. The toilet lid was faulty. This is in a rather remote area with nothing but fast food around. The bed was decent and it was better than sleeping in the car. For the price I was hoping for a little more. The staff was at least indifferent.
2023 年 5 月入住 1 晚
Kavi 于 2023年05月21日 的回复
Dear guest,Thank you for staying with us. My team and I would like to apologize for not exceeding your needs. We will do our best to address the issues you experienced. If there is anything else we can do to better your next stay please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead. Kavi PatelGeneral ManagerBest Western Heritage Inn

10/10 超赞

Jamal

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Good place to lay ur head!
The room was very nice!! Very spacious, very clean(except for the floors), comfortable bed, good water pressure for shower, good sink space, and heater & AC work great!! Would definitely recommend staying here for any length of time.
2023 年 5 月入住 2 晚
kavi 于 2023年05月16日 的回复
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn

8/10 还可以

Heather

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
This is our ‘go to’ hotel when we visit the Buttonwillow Racetrack. It is 15 miles from track, but at a freeway exit, across from gas station, fast food & convenience store. The property is clean, staff are friendly and very helpful. The bed comfortable, good water pressure and continental breakfast is included. Thanks for another comfortable stay.
2023 年 5 月入住 1 晚
kavi 于 2023年05月15日 的回复
Dear guest,Thank you for staying with us! My team and I are happy to hear you enjoyed your stay and will do our best to keep up the good work. If there is anything we can do to better your next experience please do not hesitate to call and request. We hope you have a wonderful day and a safe journey ahead.Kavi PatelGeneral ManagerBest Western Heritage Inn