There was a lot of traffic noise. Next week on our return trip i am going to ask for a room on the East side of the building, away from Coffee Rd.
Terry
2024 年 6 月入住 1 晚
6/10 一般
JIN XIA,arcadia
与家人出行
2024年06月16日
There is a small dead roach in the bathroom. Coffee and hot items were already out without making up around 8:30am.
JIN XIA
2024 年 6 月入住 1 晚
2/10 糟糕
Subhadeep,San Ramon
与家人及幼儿出行
2024年06月14日
不满意:员工和服务
Worst experience at Hyatt Place. AC did not work well in one room and the other room the ac was not working at all. The front desk manager was very rude and upon arrival mentioned that expedia reserved a non functional room( the one which had a non working ac) by mistake. He even said go find a room at 1 am at night and said he is not there to clean someone else’s mess. He was not even apologetic and was very reluctant to provide additional fans in the room. We felt a bit undafe in the way the staff behaved with us at night upon checkin. The hotel staff had called in the morning to confirm was stay but they never mentioned about the AC issue on one room. I feel we were victimized here since we arrived late and they gave us the last 2 rooms even though we had booked earlier.
Subhadeep
2024 年 6 月入住 1 晚
10/10 超赞
Yousef
2024年06月11日
满意:清洁度、员工和服务、住宿条件和设施
Yousef
2024 年 5 月入住 4 晚
10/10 超赞
Elsa
与家人出行, 商务旅客
2024年06月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff was very friendly as well the rest of the employees.
We arrive a little bit early and they let us check in at no extra charge. Room was pretty spacious, outdoor pool water was perfect & the continental breakfast was good too.
Overall, we're definitely coming back when we visit this area again.
Elsa
2024 年 6 月入住 1 晚
6/10 一般
Ebony
与配偶出行
2024年06月10日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Overall everything was okay. But the bed was very uncomfortable. I was better off sleeping on the couch. Also when we pulled the covers back there were spots of blood on the sheets and mattress. Cleanliness would be a zero due to this.
Ebony
2024 年 6 月入住 1 晚
10/10 超赞
Michael
2024年06月8日
满意:清洁度、员工和服务、住宿条件和设施
Our stay was amazing! Staff was really amazing. Very kind and accessible. The breakfast was delicious. Buffet style. Even the coffee was quality. Very clean and stylish. The rooms were comfortable and the beds and pillows were amazing. The shower was awesome. Plenty of hot water and large shower head. Had pump station for shampoo and body wash which was awesome instead of little bottles that hotels usually give you. Definitely will be back
Michael
2024 年 6 月入住 2 晚
10/10 超赞
Yvonne,Bakersfield
与家人出行
2024年06月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good hotel, food was ok. Shower was clogged so I let the front office know and it was fixed that day.. Comfy beds, clean rooms.